Subway

Reviews

• CK

  Carolynn Kozel

  Nov 4, 2025
  1.0
  This location is a joke. I placed a mobile order and I get there for a pick up.. they are out of rolls. So flatbread only. I asked how I get my money back and the worker said "I don't know. Maybe contact them?" I take what I didn't order and then he says "were out of ice too." Im actually livid only because I juat had a baby and this was the only thing I wanted. I will never place a mobile order again or visit that location.
• DS

  David Sugnet

  Nov 19, 2023
  4.0
  It's subway
• MC

  Michael Curry

  Dec 15, 2018
  1.0
  Terrible customer service. I signed up for the online application. Tried 2 times both times my subs were not even started when we got there. So the application was a wasted step. Today ( good friday) they sent me a coupon on my email for buy one get one free. When we got there we ordered our subs ( 4 in all ). As I was ready to pay I showed the female ( sorry I didn't get her name. There was a man and a woman working that we could see) and she said that I had to use the app. I asked her what difference it made and reminded her of how my last 2 visits went with the internet and her answer got even snottier. She quoted me how the offer went like I was a second grader. So we left without there subs and went to Leo's Pizza across the street. Their subs were as good or better and when I told the clerk there the story she said that they wanted my business and offered me a free sub with my order. So if you are on Rt 20 in Orchard Park/ West Seneca stop across the street for your subs. They already put the pizza place that was next to Subway out of business I will be sending them my sub business from now on.

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