Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local West Seneca Subway® Restaurant at 1032 Union Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
4.3
203 reviews
5 stars
137
4 stars
27
3 stars
12
2 stars
8
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service experiences.
Food Quality
Overall, the food was reported as fresh and tasty, although some customers noted inconsistencies in portion sizes and preparation.
Cleanliness
The establishment was frequently described as clean, though some reviews mentioned areas needing improvement.
Order Accuracy
While most orders were made correctly, there were complaints about issues with online order pick-up times and coupon acceptance.
Staff Attitude
Feedback was mixed regarding staff attitude, with some customers experiencing rudeness while others praised the friendliness of employees.
- JJJoshNov 11, 20255.0Very chill guy when I walked in for my pickup order using a coupon, even reassured me and promised me he packed my sub with veggies like my note said. I can absolutely attest to the fact that this sub is heavy and packed and made correctly too!! Versus the orchard park location i normally went to, this one had better reviews and that showed immediately. Better atmosphere, fresher ingredients it seems, plenty of people to help each other out seemingly, and overall just a good spot in the area. Will definitely be coming back here as my main subway! Nice find for me, as I've had issues with other places either not listening to my note, somehow getting my simple subs wrong, or otherwise just some kind of issue generally. sometimes I had success but overall unreliable with the other location, so thank you to the people who made my sub today! Appreciate you all and I'll for sure return in the future! It's only a few minutes further out anyways.
- MHMichele HornickNov 10, 20255.0My daughter and I stopped in the store after a very long day. Nina R. was exceedingly sweet, kind, and patient with us. Our whole experience was wonderful.
- AGAdrian GonzalezAug 5, 20255.0I have nothing but great things to say about this place. The workers are always so nice and friendly even when the place is packed. Im a lifter and they always bless my food with different sauces lol. Foods always fresh qnd the serving area always cleaned. I will continue to go here as linf as its open!
- MKMatthew KLUKOWSKIJul 1, 20255.0Always the best service 🙌
- RWRob WarchockiJun 24, 20255.0Had an online order. They made it corectly and as requested. The staff were very friendly and helpful - I had a large order, and they were offering assistance. Subway is a chain restaurant, so the food is the same no matter the location. Sub rolls are typically soft, and ingredients are fine with a number of options to pick from and made to order.
Frequently Asked Questions About Subway
Where is Subway in Southgate Plaza located?
Subway is located at 1032 Union Rd, Erie, West Seneca, NY 14224, in Southgate Plaza.
What are the operating hours of Subway at Southgate Plaza?
Subway at Southgate Plaza is open Monday to Wednesday and Saturday from 9:00 AM to 10:00 PM, Thursday and Friday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Does Subway at Southgate Plaza offer delivery and curbside pickup?
Yes, Subway at Southgate Plaza offers both curbside pickup and delivery services.
Can I order Subway's menu items online for pickup or delivery?
Yes, you can order online or via the app for quick and easy pickup or delivery through Subway's online menu.
What meals are served at Subway in Southgate Plaza?
Subway in Southgate Plaza serves breakfast, lunch, and dinner.
Does the Subway restaurant have dine-in or catering options?
Yes, Subway at Southgate Plaza serves dine-in customers and also offers catering services.
What type of food can I expect at Subway Southgate Plaza?
You can enjoy fresh-baked breads, sandwiches including Footlongs and 6-inch subs, wraps, salads, fresh-cut veggies, proteins, and cookies with bold flavors and fresh ingredients.
What nearby stores and services can I visit around Subway in Southgate Plaza?
Near Subway in Southgate Plaza, you can find Kay Jewelers for jewelry, Southgate Optical for eyewear, Burns Barber Shop for grooming, and Southgate Liquors for beverages among others.
Is there a convenient way to combine shopping and dining near Southgate Plaza Subway?
Absolutely. You can shop at nearby stores like Annie's Hallmark Shop and GameStop, then enjoy a fresh meal or quick bite at Subway within the same plaza.
What medical or health services are near Subway at Southgate Plaza?
Nearby health-related services include Southgate Medical Group, The Skin Center at Southgate Medical Group for skin care, and Prenatal Paparazzi 3D/4D Ultrasound Studio.