Subway

4.3
206 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Seneca Subway® Restaurant at 1032 Union Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1032 Union Rd, West Seneca, NY
14224, United States

Hours

Reviews

4.3
206 reviews
5 stars
140
4 stars
27
3 stars
12
2 stars
8
1 star
19

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, noting exceptional service and a welcoming atmosphere.

Food Quality

Overall, the food was described as fresh and tasty, with some customers highlighting specific items like the chicken teriyaki and steak sub.

Cleanliness

The restaurant was frequently noted for its cleanliness, with several reviews mentioning a well-maintained dining area and food preparation space.

Order Accuracy

Most customers reported that their orders were made correctly and to their specifications, contributing to a positive dining experience.

Inconsistency Issues

Some reviews pointed out issues with portion sizes and service inconsistencies, particularly regarding coupon acceptance and staff attitudes.
  • BT
    B T
    Nov 28, 2025
    5.0
    I have been to Subway locations in multiple states but this one is near the top. Always clean, friendly staff and decent tasting food. They always get the order correct which is another plus
  • JJ
    Josh
    Nov 11, 2025
    5.0
    Very chill guy when I walked in for my pickup order using a coupon, even reassured me and promised me he packed my sub with veggies like my note said. I can absolutely attest to the fact that this sub is heavy and packed and made correctly too!! Versus the orchard park location i normally went to, this one had better reviews and that showed immediately. Better atmosphere, fresher ingredients it seems, plenty of people to help each other out seemingly, and overall just a good spot in the area. Will definitely be coming back here as my main subway! Nice find for me, as I've had issues with other places either not listening to my note, somehow getting my simple subs wrong, or otherwise just some kind of issue generally. sometimes I had success but overall unreliable with the other location, so thank you to the people who made my sub today! Appreciate you all and I'll for sure return in the future! It's only a few minutes further out anyways.
  • MH
    Michele Hornick
    Nov 10, 2025
    5.0
    My daughter and I stopped in the store after a very long day. Nina R. was exceedingly sweet, kind, and patient with us. Our whole experience was wonderful.
  • AG
    Adrian Gonzalez
    Aug 5, 2025
    5.0
    I have nothing but great things to say about this place. The workers are always so nice and friendly even when the place is packed. Im a lifter and they always bless my food with different sauces lol. Foods always fresh qnd the serving area always cleaned. I will continue to go here as linf as its open!

Frequently Asked Questions About Subway

Where is Subway in Southgate Plaza located?

Subway is located at 1032 Union Rd, Erie, West Seneca, NY 14224, in Southgate Plaza.

What are the operating hours of Subway at Southgate Plaza?

Subway at Southgate Plaza is open Monday to Wednesday and Saturday from 9:00 AM to 10:00 PM, Thursday and Friday from 8:30 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.