Dunkin'

Reviews

• DD

  DANIELA DINARDO

  Feb 26, 2026
  1.0
  Update - got a weird email from a personal email address…. Loose apology reinforcing the “3-5 minutes policy”…… doesn’t show in app, never heard this ever before. But this was enough. We’ll return once it’s robot run. Do better - 2/26 approx 8:30a Girl at drive thru gave notable attitude and speech when there was no one ahead in drive thru……. That we ordered just one minute prior on app…… that we’d have to wait but still pull around….. and NOT in an informative tone……. (Keep in mind as a SAHM that lives 25 min one way, sometimes I make a special trip here…. And sometimes this is my ONLY adult interaction for the day….) Via speaker… Said not only we had ordered for walk in, but we only ordered just 1 min prior……. 2 bagels, 2 coffee 10 of the same munchkins……. And with no one ahead I figured she must be super busy helping the business get ahead and couldn’t be bothered with us holding her from being productive…… had our coffee ready AS WE PULLED UP. Munchkins too….. immediately handed bagels, dropped on floor, looked at them, picked them up & handed to us………. So why the attitude? As a regular that as gone out of my way to come here as a treat……. Sometimes my only reason to come to town………. NOPE. NEVER AGAIN. I’ll happily drive past you guys to EastGreenbush where they appear to be thankful for their customer base. 0/10. Awful. Oh….. and girl w long pony tail isn’t the only one…… young guy w lots of chains had exact same attitude w exact same lack of traffic at the time…….. And what was so important that the girl needed that attitude today? Her phone. Had to continue texting before we even could roll up our window. Shameful. Disappointing and absolutely why the world is going to AI…… imagine a smiling robot not dropping your order on the floor, giving you attitude AND expressing thankfulness and appreciation of their customer base…….. that’s when I’ll be back.
• RD

  Robert Ducharme

  Jan 31, 2026
  5.0
  Hot chocolates hit the spot!
• CV

  Christopher Vazzana

  Dec 26, 2025
  2.0
  I wasn’t going to write a review because I never do but this is the second time I asked for a a Plain bagel with “STRAWBERRY”cream cheese and I got plain cream cheese. I have to throw it out because I don’t like plain cream cheese. Two bagels wasted now. I’ll have to check my ordered next time I go.
• GM

  Gabe Morris

  Dec 22, 2025
  1.0
  Manager is very rude. Would not recommend this store. If the managers behavior is that unprofessional and immature, just makes you wonder how the rest of the store is ran. Many other Dunkin’s to choose from.
• AC

  Anonymous Human (Cece)

  Nov 19, 2025
  5.0
  "Dunkin' Donuts is slam Dunkin' a delicious taste of donuts in my mouth. I love it."

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