Dave & Buster's West Nyack - Palisades

4.3
3220 reviews

About

RestaurantArcadeBarDave & Buster's
You know what West Nyack needs? It needs more winning. More Arcade first dates with virtual reality zombie kills. More Strawberry Watermelon Margarita cocktails at happy hour with coworkers. More New York Giants touchdown dances on absurdly large TV screens every gameday. More of the kind of wins you’ll find at Dave & Buster’s in West Nyack located right off of highway 59 near Pallisades Center Mall. We have the event space, event packages, and the best staff to help turn the ordinary into a winning moment. So, does your day call for some winning? Ding Ding Ding

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Dave & Buster's West Nyack - Palisades
4661 Palisades Center Dr., West Nyack, NY
10994, United States

Hours

Reviews

4.3
3,220 reviews
5 stars
1,908
4 stars
778
3 stars
272
2 stars
100
1 star
162

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed; while some praised individual employees for their helpfulness and friendliness, others reported poor service and inattentiveness.

Family-Friendly Atmosphere

Many reviews highlighted the establishment as a great place for families, with kids enjoying the games and overall experience.

Food Quality

Food received mixed reviews, with some customers enjoying it while others reported issues with taste, temperature, and portion sizes.

Game Availability

The gaming area was generally well-received, but some customers noted that many machines were out of order or not functioning properly.

Cleanliness Concerns

Several reviews mentioned cleanliness issues, including reports of pests and dirty dining areas.
  • JM
    Joseph Mantineo
    3 days ago
    4.0
    Played games only. Was busy but fun.
  • BG
    Benjamin Gause
    Jan 3, 2026
    5.0
    They do NOT have a bowling alley. Don’t believe the review from 7 years ago!!
  • SS
    Samantha Souvatzis
    Jan 3, 2026
    5.0
    One of the OG restaurants in the mall. It's been a very long time since I've been there and coming back didn't disappoint. Great for the family and a tradition starter.
  • MR
    Matthew Ramsay
    Jan 3, 2026
    5.0
    OK, so we all know this is the place to go if you want to have a great time and you’re between the ages of 1-100!! That is not why I’m writing this review! This review is solely being written to the gentleman/game tech who assisted me yesterday!! I wish I had a clear enough head to remember your name!! I was there with my wife and four kids and had a game credit issue. you could not be more helpful! More kind!! Your disposition was happiness to be their!! Even when you had to stand there and wait for a game to free up It was no problem, When for context, obviously the place was slammed and I’m sure he had 1 million other things to do!! He ended up giving us credits on an air hockey table and I had to call him back bc 1 credit didn’t take, Again, all smiles, telling me no problem!! Could not have made me/us feel more comfortable!! I genuinely appreciate your help !! In fact, The experience was so pleasant I wanted to publicly thank you!! It is people like you , That are the reason why, My wife and children say “let’s go to pali Dave and Busters” Thank you, thank you thank you for all your help and kindness!!!! Quickly, I’d also like to state the guy who appeared to be the “boss” or store manager maybe or GM … idk exactly but I also quickly asked if he was a game tech and found out he was not, but could not be more helpful. Wanted to help me make sure I was taken care of !!polite!!! All smiles and helpfulness!! Very warm!! Seemed to be overseeing the whole place from the back!! You’re running a good establishment, sir!! And we are excited to go back!! Thank you for providing this quality Of service!! Sorry, I don’t have any better pictures. That’s what my wife does. But I’ll submit proof so you guys know I’m not AI
  • BB
    Bob Belits
    Dec 14, 2025
    1.0
    The place was empty on a Sunday and the tvs were not working but we went anyway. Big mistake. Our server Evelyn was lousy. We had 10 people and our service was so slow. Over 15 minutes wait for drinks, no checking back to see how things are going. Having to ask for extra plates and silverware and kid drinks in tall glasses with no tops on them and having to ask for plastic cups with tops. She was busy ignoring us and looking at her phone. Meanwhile the place was empty and we were the only ones there and she couldn’t care less. Asked for bill and could not see itemized receipt until print out and charged a gratuity that was NOT deserving that I could not changed. After looking at bill later overpriced on several items that should have been specials. Kids had fun with games but overall experience ruined by poor service.will never go back

Frequently Asked Questions About Dave & Buster's West Nyack - Palisades

What type of entertainment and dining experience can I expect at Dave & Buster's West Nyack - Palisades?

Dave & Buster's offers a combination of food, fun, and entertainment including arcade games, a sports bar environment, and a restaurant with a variety of food and drinks.

What are the regular opening hours of Dave & Buster's West Nyack - Palisades?

The location is open Monday to Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM (10:00 AM on Saturday) to 1:00 AM, and Sunday from 10:00 AM to midnight.