Brand Certified
Chipotle Mexican Grill
3.9(389 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1000 Palisades Center Dr, West Nyack, NY
10994, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(845) 512-7056
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/west-nyack/1000-palisades-center-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2072
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Palisades Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
389 reviews
5 stars
188
4 stars
90
3 stars
44
2 stars
17
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with issues such as undercooked rice, stale chips, and missing ingredients.
Customer Service
Many reviews highlighted poor customer service, including rude staff, long wait times, and lack of attention to orders.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food handling practices.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
- GPGeorge PennamonFeb 4, 20261.0Absolutely horrible, I arrive at 5:30pm, gave my order and was told that it would take 20 minutes for chicken and steak to be made. I waited the respectable 20-25 minutes, to only then be told that not only that the chicken and steak, that was made, was not only already taken but that the whole restaurant was out of rice completely. I waited almost 45 minutes to be told that there was basically no food. Then this is met with no seriousness from the staff about the matter, basically laughing while telling this to everyone. As someone who’s just getting off of work and willing to give this establishment a break and a chance, this was disrespectful and inconsiderate. This has happened several times here and at this point you might as well close the restaurant at 4pm everyday. Whoever is in charge of inventory here needs to be reconsidered.
- MIMatt IllJan 23, 20261.0Good atmosphere does not make the food better. Had something simple, white rice, black beans with corn and chicken. The very next morning (today) it gave me food poisoning. Extremely dissatisfied.
- LRLESLEY ROJASJan 9, 20261.0Gave me quesadilla with no cheese.
- GLGrace LDec 19, 20251.0The employee I encountered on 12/17/25 was extremely rude and unprofessional!! She had an attitude and rolled her eyes when telling her I was paying in cash. I definitely won’t be back anytime soon
- ZAZiafat ArfatNov 22, 20251.04 people in kitchen and one person serving on front
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Palisades Center offer?
Chipotle Mexican Grill offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at Palisades Center?
The restaurant operates from 10:45 AM to 8:00 PM Monday through Thursday, extends to 9:30 PM on Friday and Saturday, and closes at 7:00 PM on Sunday.
Does Chipotle Palisades Center provide delivery and pickup services?
Yes, Chipotle offers both in-store pickup and delivery services for customer convenience.
Where exactly is the Chipotle Mexican Grill located within Palisades Center?
It is located at 1000 Palisades Center Drive, West Nyack, NY 10994, near Best Buy inside the Palisades Mall.
How can I order food online from Chipotle at Palisades Center?
You can order online via their official order link at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
What commitment does Chipotle have regarding the quality of its ingredients?
Chipotle follows its 'Food with Integrity' principles by using only 53 real ingredients, prioritizing humane and sustainable farm sourcing without artificial colors, flavors, or preservatives.
Is Chipotle Palisades Center an LGBTQ+ friendly establishment?
Yes, the restaurant welcomes LGBTQ+ customers and promotes an inclusive environment.
What nearby food options are available around Chipotle at Palisades Center?
Nearby eateries include Qdoba Mexican Grill, Kung Fu Tea (bubble tea and fast food), Tony Roma's (American restaurant), East Japanese Restaurant, and Crepes Celestes Palisades (bakery and French cuisine).
What entertainment options are near Chipotle at Palisades Center for visitors to enjoy?
Visitors can enjoy the Palisades Mall Movie Theater for cinema experiences or visit ClimbZone Palisades for sports and recreation activities nearby.
Are there shopping options near Chipotle in Palisades Center if I want to shop after dining?
Yes, shoppers can visit stores like American Eagle Outfitters, Zara, Forever 21, Abercrombie & Fitch, and Miniso located close to Chipotle within the Palisades Center.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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