Business Details
About
Mexican Restaurant
Chipotle Palisades Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.9
387 reviews
5 stars
188
4 stars
90
3 stars
44
2 stars
17
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unprofessional behavior from staff, with several noting a lack of attentiveness and friendliness.
Food Quality
While some customers praised the freshness and flavor of the food, others experienced issues with cold, undercooked, or poorly prepared items.
Cleanliness
Numerous reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary kitchen practices.
Order Accuracy
Several customers reported missing items in their orders and issues with food preparation, leading to dissatisfaction.
- LRLESLEY ROJAS3 days ago1.0Gave me quesadilla with no cheese.
- GLGrace LDec 19, 20251.0The employee I encountered on 12/17/25 was extremely rude and unprofessional!! She had an attitude and rolled her eyes when telling her I was paying in cash. I definitely won’t be back anytime soon
- ZAZiafat ArfatNov 22, 20251.04 people in kitchen and one person serving on front
- SMStephen MartinezOct 30, 20255.0This is by far my favorite Chipotle location in Rockland/Westchester County! The food is always fresh, flavorful, and consistently well prepared. Special shoutout to Tommy, who was extremely professional and went above and beyond to make sure my order was perfect. His friendly attitude and great customer service truly stood out and made my experience even better. I’ll definitely be coming back!
- AFAaron FriedmanSep 7, 20255.0Food is great. Vas prepared my online order and it was great. Vas provided great customer service as well, he is a role model for all service industry workers.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill at Palisades Center offer?
Chipotle Mexican Grill offers fast-casual Mexican cuisine featuring customizable burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at Palisades Center?
The restaurant operates from 10:45 AM to 8:00 PM Monday through Thursday, extends to 9:30 PM on Friday and Saturday, and closes at 7:00 PM on Sunday.
Does Chipotle Palisades Center provide delivery and pickup services?
Yes, Chipotle offers both in-store pickup and delivery services for customer convenience.
Where exactly is the Chipotle Mexican Grill located within Palisades Center?
It is located at 1000 Palisades Center Drive, West Nyack, NY 10994, near Best Buy inside the Palisades Mall.
How can I order food online from Chipotle at Palisades Center?
You can order online via their official order link at https://order.chipotle.com/ or through the Chipotle mobile app available on the Apple App Store.
What commitment does Chipotle have regarding the quality of its ingredients?
Chipotle follows its 'Food with Integrity' principles by using only 53 real ingredients, prioritizing humane and sustainable farm sourcing without artificial colors, flavors, or preservatives.
Is Chipotle Palisades Center an LGBTQ+ friendly establishment?
Yes, the restaurant welcomes LGBTQ+ customers and promotes an inclusive environment.
What nearby food options are available around Chipotle at Palisades Center?
Nearby eateries include Qdoba Mexican Grill, Kung Fu Tea (bubble tea and fast food), Tony Roma's (American restaurant), East Japanese Restaurant, and Crepes Celestes Palisades (bakery and French cuisine).
What entertainment options are near Chipotle at Palisades Center for visitors to enjoy?
Visitors can enjoy the Palisades Mall Movie Theater for cinema experiences or visit ClimbZone Palisades for sports and recreation activities nearby.
Are there shopping options near Chipotle in Palisades Center if I want to shop after dining?
Yes, shoppers can visit stores like American Eagle Outfitters, Zara, Forever 21, Abercrombie & Fitch, and Miniso located close to Chipotle within the Palisades Center.