Stop & Shop

4.1
571 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
400 Union Blvd, West Islip, NY
11795, United States

Hours

Reviews

4.1
571 reviews
5 stars
282
4 stars
162
3 stars
70
2 stars
20
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Cleanliness

The store is frequently described as clean and well-organized, contributing positively to the shopping experience.

Stock Issues

Several reviews noted problems with stock availability, particularly for essential items and specific dietary products.

Checkout Experience

Customers expressed frustration with long wait times at checkout and the reliance on self-checkout machines, preferring traditional cashier service.

Produce Quality

Feedback on produce quality was mixed, with some customers reporting fresh items while others experienced issues with rotten or moldy products.
  • RC
    Ruth Caputo
    Jan 3, 2026
    2.0
    This is for the West Islip online order delivery. I never get a receipt with my order anymore. I didn’t like the substitutions they were making so I turned off substitutions and only applied it to specific items. Apparently they don’t read it because I got a substitution for the fruit I did NOT want substituted and when I asked for 6 bottles of apple juice they gave me none even when I said to make the substitution. I called and they are not helpful! This shit keeps happening!
  • IF
    Iva FD
    Dec 23, 2025
    4.0
    Great variety, fruits and veggie are usually well sized, the only inconvenience is that the aisles are way too narrow/small. Maybe they could also add more Latino and Asian products.
  • TB
    Tommy B
    Nov 22, 2025
    5.0
    Kelsey, Shannon and Zach were very kind, helpful and friendly to us. I totally appreciate it and I look forward to shopping here again someday because of them mainly.
  • SB
    Sal Briggs
    Nov 17, 2025
    5.0
    This is James Fuller Always a wonderful experience in this market.. Clean,organized,helpful
  • LM
    Laura Mashburn
    Oct 11, 2025
    4.0
    I like this stop and shop in West Islip . Prices are great a lot of workers there are very very helpful and Nice and pleasant ... They sometimes go above and beyond to help you..... I have 1 issue , THE WORKER ""ERIC "" (BROWN HAIR WITH BEARD) HE IS 1 OF THE WORKERS I AM TALKING ABOUT ...A GREAT WORKER AND I HATE TO SEE THAT HE IS NOT WORKING ON THE REGISTER FOR A YEAR. INSTEAD HE IS JUST ONLY GATHERING THE CARTS. I'M DISAPPOINTED TO SEE THIS. ......PLEASE PUT HIM BACK ON WORKING THE REGISTERS......HE IS A GREAT HARD WORKER...

Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in West Islip?

Stop & Shop in West Islip is open daily from 6:00 AM to 11:00 PM.

Does Stop & Shop offer online shopping options?

Yes, customers can shop online for delivery or pickup through Stop & Shop's services.