Stop & Shop

4.1
568 reviews
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Business Details

400 Union Blvd, West Islip, NY
11795, United States
(631) 661-8230
https://stores.stopandshop.com/ny/west-islip/400-union-blvd
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About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
400 Union Blvd, West Islip, NY
11795, United States

Hours

Reviews

4.1
568 reviews
5 stars
280
4 stars
161
3 stars
71
2 stars
19
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and poor attitudes.

Cleanliness

The store is generally reported as clean, but there are complaints about unsanitary conditions in certain areas, particularly regarding food safety.

Stock Availability

Customers frequently mention issues with stock levels, particularly for essential items and specific dietary products.

Pricing

Prices are viewed as reasonable by some, but others feel they are too high, especially for certain products.

Checkout Experience

Many customers express frustration with the self-checkout process and long wait times due to insufficient staffed registers.
  • TB
    Tommy B
    2 days ago
    5.0
    Kelsey, Shannon and Zach were very kind, helpful and friendly to us. I totally appreciate it and I look forward to shopping here again someday because of them mainly.
  • SB
    Sal Briggs
    Nov 17, 2025
    5.0
    This is James Fuller Always a wonderful experience in this market.. Clean,organized,helpful
  • WW
    Wron Wronby
    Oct 15, 2025
    5.0
    Very nice shopping center.
  • LM
    Laura Mashburn
    Oct 11, 2025
    4.0
    I like this stop and shop in West Islip . Prices are great a lot of workers there are very very helpful and Nice and pleasant ... They sometimes go above and beyond to help you..... I have 1 issue , THE WORKER ""ERIC "" (BROWN HAIR WITH BEARD) HE IS 1 OF THE WORKERS I AM TALKING ABOUT ...A GREAT WORKER AND I HATE TO SEE THAT HE IS NOT WORKING ON THE REGISTER FOR A YEAR. INSTEAD HE IS JUST ONLY GATHERING THE CARTS. I'M DISAPPOINTED TO SEE THIS. ......PLEASE PUT HIM BACK ON WORKING THE REGISTERS......HE IS A GREAT HARD WORKER...
  • JM
    Jessica Mason
    Aug 25, 2025
    4.0
    They have everything and decent pricing!!!
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Frequently Asked Questions About Stop & Shop

What are the operating hours of Stop & Shop in West Islip?

Stop & Shop in West Islip is open daily from 6:00 AM to 11:00 PM.

Does Stop & Shop offer online shopping options?

Yes, customers can shop online for delivery or pickup through Stop & Shop's services.