Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,019 reviews
5 stars
439
4 stars
249
3 stars
149
2 stars
66
1 star
116
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality, with some praising fast and friendly service while others report rudeness and mistakes in orders.
Food Quality
Food quality is inconsistent; some customers enjoy fresh and tasty meals, while others report stale or improperly prepared items.
Cleanliness
The establishment is generally noted for being clean, though some customers reported unsanitary conditions.
Staff Attitude
Staff attitude varies significantly, with some customers experiencing friendly service and others encountering rudeness and lack of professionalism.
Order Accuracy
Frequent complaints about incorrect orders and missing items, particularly in drive-thru and delivery services.
- JJJacobNov 14, 20252.0The food itself was pretty good. I won’t lie. The employees weren’t the nicest. It took forever to get my food. One of the employees gaslit me into thinking I got nuggets instead of tenders. There were only like three people in front of me and getting my place in line alone took like 20 minutes. I would’ve complained, but as I’m writing this, I’m going to the bus stop to go home. But if I Wasn’t so hungry at the time. I would’ve complained to the staff. I don’t normally complain online nor do I complain in general, but this is a special case because I like Wendy’s and this is the only Wendy’s near me within semi walking distance. It wasn’t Great. If you’re in a hurry, don’t go here, please
- DADestiny AvinaNov 9, 20251.0I was served cold food the bread tasted different compared to the other one I had, it completely ruined my mood since all I wanted was the enjoy my food but instead I was disappointed 0/10 never again.
- SLSD1 CEO Antonio LewisNov 6, 20255.0Thank you so much Amir and Katrina for your amazing customer service. You guys truly rock 5 million stars.‼️⭐️⭐️⭐️⭐️⭐️
- BABusiness AuditNov 4, 20252.0They (Do)not like Us....
- RSRobert StantonOct 18, 20255.0The new owners, who I think are actually running and managing the store themselves, have really improved the Service. The speed at which you now get your order is amazing. Hot food is hot and cold Frosties are really cold. BIG improvement from before.
Frequently Asked Questions About Wendy's
Is W Hempstead 28 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in West Hempstead, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter West Hempstead, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (516) 489-2880.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does W Hempstead 28 Wendy’s serve breakfast?
Yes, this Wendy’s location in West Hempstead, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in West Hempstead?
The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 3:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in West Hempstead serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near West Hempstead?
You can check delivery availability by entering your address on the Wendy's app or website (order.wendys.com).
What payment methods are accepted at Wendy's on Hempstead Turnpike?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's West Hempstead location for questions or feedback?
You can call (516) 489-2880, visit the Wendy's Contact page online, or call the Customer Care team at 888-624-8140.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing are available on order.wendys.com or the mobile app after selecting the West Hempstead location.
Is there a Wendy’s app for easy ordering and deals?
Yes, you can use the Wendy's app available on the Apple Store to order and access deals.
Are there nearby transit options that can help me get to Wendy's?
Yes, the LIRR - West Hempstead Station is nearby, making it convenient to reach Wendy's by train.
What nearby restaurants can I visit before or after Wendy’s?
Nearby dining options include Las Brisas De El Salvador (Salvadoran/Mexican), Famous Deli (Middle Eastern), IHOP (Breakfast/Brunch), Tim Hortons (Cafe), and Sushi Palace (Japanese).
Are there services around Wendy’s for car care or other errands?
Yes, nearby you can find AAA-1 Transmissions for auto repair, J&S Car Wash for car cleaning, Shell gas station, and Roslyn Savings Bank for banking needs.