Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
1,032 reviews
5 stars
445
4 stars
252
3 stars
150
2 stars
68
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Food Freshness
Mixed reviews on food quality; some customers enjoyed fresh and hot meals, while others received stale or cold food.
Cleanliness
The establishment was noted for being clean, but there were also complaints about unsanitary practices, including hair found in food.
Speed of Service
Service speed varied significantly, with some customers experiencing long wait times while others praised quick service.
- RFRobert Feder5 days ago4.0I was in this Wendy's having a cup of coffee while waiting for a LIRR train; the station is very close to this Wendy's. As such I can't speak about the food, but it seemed standard fast food restaurant food. The service was nice and I appreciate that they did not bother us even though we were just having coffee. If you have to wait for a train at the West Hempstead LIRR station, this seems the closest place you can wait and get out of the cold It is about 10 minutes from the station to this location.
- YRYuleisi RodriguezJan 4, 20262.0I went through the drive thru and the experience was disappointing. The staff was rude, no sauces were included with my order, and when I asked for some, I was charged extra
- PBPam BDec 24, 20255.0I won't be going back to this W. Hempstead Wendy's location again. The food & the service has drastically declined over the years. The food is stale, nothing is fresh, not even a simple salad or a sandwich. The people are unpleasant. Going forward, I'll drive the extra 5 minutes to Franklin Square.
- SKShinu KadackalDec 24, 20254.0Difficult to get out of parking lot. Longer waiting to get food.
- MAMichelle ArcilaDec 2, 20251.0People in the drive the so nasty . When I asked for ketchup or BQQ they said it’s $.050 cent and we already gave you one . Like I’m the cx ok and what’s the issue I can pay . This Happens more then. One time !!!
Frequently Asked Questions About Wendy's
Is W Hempstead 28 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in West Hempstead?
The drive-through is open from 8:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 8:00 AM to 3:00 AM on Friday and Saturday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's in West Hempstead serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near West Hempstead?
You can check delivery availability by entering your address on the Wendy's app or website (order.wendys.com).
What payment methods are accepted at Wendy's on Hempstead Turnpike?
Payment options include American Express, Cash, Discover, Mastercard, and Visa.
How can I contact Wendy's West Hempstead location for questions or feedback?
You can call (516) 489-2880, visit the Wendy's Contact page online, or call the Customer Care team at 888-624-8140.
Where can I find Wendy's menu and pricing for this location?
Menu and pricing are available on order.wendys.com or the mobile app after selecting the West Hempstead location.
Is there a Wendy’s app for easy ordering and deals?
Yes, you can use the Wendy's app available on the Apple Store to order and access deals.
Are there nearby transit options that can help me get to Wendy's?
Yes, the LIRR - West Hempstead Station is nearby, making it convenient to reach Wendy's by train.
What nearby restaurants can I visit before or after Wendy’s?
Nearby dining options include Las Brisas De El Salvador (Salvadoran/Mexican), Famous Deli (Middle Eastern), IHOP (Breakfast/Brunch), Tim Hortons (Cafe), and Sushi Palace (Japanese).
Are there services around Wendy’s for car care or other errands?
Yes, nearby you can find AAA-1 Transmissions for auto repair, J&S Car Wash for car cleaning, Shell gas station, and Roslyn Savings Bank for banking needs.