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Wayback Burgers

4.3
(315 reviews)

Business Details

512 Hempstead Turnpike, West Hempstead, NY
11552, United States
(516) 414-0441
https://waybackburgers.com/locations/new-york/west-hempstead/

About

Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Wayback Burgers
512 Hempstead Turnpike, West Hempstead, NY
11552, United States

Hours

Reviews

4.3
315 reviews
5 stars
199
4 stars
59
3 stars
20
2 stars
12
1 star
25

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the burgers and fries, while others found them underseasoned or greasy.

Customer Service

Generally positive feedback on customer service, with many praising the friendly and attentive staff.

Cleanliness

Concerns raised about cleanliness, particularly regarding sticky floors and overall sanitation.

Service Speed

Reports of slow service, with some customers experiencing long wait times for their orders.

Atmosphere

Many customers appreciated the inviting atmosphere and cleanliness of the restaurant.
  • AA
    Anne Flore Aly
    Feb 23, 2026
    5.0
    I visited this place and liked the atmosphere. The place was clean and comfortable. The service was quick and polite. The burger was good and fresh, and the fries were hot and flavorful. It's a good spot for a quick, satisfying meal.
  • PJ
    PRINCE NAVEEN JYOTHI
    Feb 22, 2026
    5.0
    I really enjoyed the food. I had Chicken Sandwich and Oreo Milkshake its a must try. Overall the quality and service was good.
  • MC
    Mari C
    Feb 21, 2026
    2.0
    The food is always good. But make sure you're not too hungry when you go, or you don't mind waiting forever. They're so incredibly slow. Please hire more people. This place could be so much better.
  • DP
    Daniel Polonia
    Feb 14, 2026
    1.0
    I normally do not like writing negative reviews. But I’ve been to the way back burger in East Meadow and I had such a great experience. I found out there was a Wayback burger in West Hempstead so I wanted to try out this. I had such a bad experience here the floor was sticky. The person that took the order messed up my order when the food came out, it was cold. I will never go back to this location. Terrible experience.
  • TT
    TheGoldenCam
    Feb 12, 2026
    1.0
    Waited for a single order Cheezy Burger for 27 minutes today (target time 12:03pm, actual ready time 12:30pm). Politely asked halfway if they forgot my order and received an attitude from the cook as if I was a second class citizen. Please brush up on your efficiency and customer service skills and common decency skills talking to another human being. I felt like I was being talked down to like if I was a stray dog. Will be going to another chain from now on.

Brand Certified Facts from Wayback Burgers

Wayback Burgers partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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