Wayback Burgers

4.3
302 reviews
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Business Details

512 Hempstead Turnpike, West Hempstead, NY
11552, United States
(516) 414-0441
https://waybackburgers.com/locations/new-york/west-hempstead/
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About

Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Wayback Burgers
512 Hempstead Turnpike, West Hempstead, NY
11552, United States

Hours

Reviews

4.3
302 reviews
5 stars
193
4 stars
59
3 stars
20
2 stars
10
1 star
20

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; while many enjoyed the burgers and fries, some found them greasy or unsatisfactory.

Customer Service

Customer service experiences varied; some praised the friendly staff, while others reported rudeness and unprofessionalism.

Cleanliness

The restaurant is generally noted for its cleanliness, contributing positively to the dining experience.

Order Accuracy

Several customers reported issues with missing items or incorrect orders, indicating a need for improvement in order handling.

Atmosphere

The atmosphere is described as welcoming and cozy, making it a pleasant place to dine.
  • CB
    Chris Bedell
    1 day ago
    1.0
    Chicken fingers were burnt (blackened). Ordered 2 hamburgers with nothing on it and got 2 double patty burgers with mustard/ketchup/onions/pickles/lettuce/tomato where they are inedible.
  • CM
    Cozette Martinez
    Dec 28, 2025
    1.0
    Food was Disgusting at the West Hempstead location,Had a chilli dog ,Nasty,Chilli fries Nasty,Cheese was hortible
  • MY
    Marquise young
    Dec 17, 2025
    1.0
    The burger was ok but I got so sick from eating there, ate thete friday and today im still scared to eat. The place needs cleaning and wiping. The boys that work there head is not covered, proper handwashing is not done, the ice cream used for the shakes are just open, seen all this and still ate the food. They need to do better
  • RB
    Ray Bolden
    Dec 3, 2025
    5.0
    The fries were fresh and the sauce was a great addition to both the burger and the fries. I also ordered an Impossible Melt, and I really appreciated that they switched up the bread to Texas toast for the plant-based option.
  • RN
    Roe Napolitano
    Nov 20, 2025
    1.0
    1/2 my order is missing. Order is iced cold. Missing two orders of fries. Order of Onion rings. 2 red velvet shakes have no cupcake pieces. Food is cold. Target pick up time after placing order on line is 6:24. They received the order at 6:04. Got to the restaurant at 6:23. Left the restaurant at 6:49. Spent almost 80.00 and have 1/2 the food.
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Frequently Asked Questions About Wayback Burgers

What types of food does Wayback Burgers in West Hempstead serve?

Wayback Burgers serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches.

What are the operating hours for Wayback Burgers in West Hempstead?

Wayback Burgers is open Monday to Saturday from 11:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.