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Wendy's

3.9
(857 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in West Haverstraw, NY we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s West Haverstraw, NY hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
125 State Route 9w, West Haverstraw, NY
10993, United States

Hours

Reviews

3.9
857 reviews
5 stars
398
4 stars
211
3 stars
128
2 stars
43
1 star
77

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect or incomplete orders, leading to dissatisfaction.

Customer Service

While some reviews praised friendly staff, others highlighted poor service and unprofessional behavior.

Food Quality

Food quality varied, with some customers enjoying fresh meals while others received undercooked or stale items.

Cleanliness

The restaurant was generally noted for being clean, although there were complaints about restroom conditions.

Drive-Thru Efficiency

The drive-thru service was often described as fast, but some customers experienced long waits.
  • AA
    Ayaan Alam
    Feb 17, 2026
    5.0
    Nice Restaurant, Food was Fresh, Employees were Nice. Overall, Nice Restaurant
  • KF
    Kristen Fuller
    Feb 12, 2026
    1.0
    I went to the drive-thru to get the same thing I always get the crispy chicken BLT biggie bag and was told that they don't have it no more so I went next door to the taco bell for food
  • ZG
    Zoe God
    Jan 28, 2026
    1.0
    Literally everytime my girlfriend and I go to this specific Wendy’s they always mess up the order or forget items, the serivice is horrible and even worse if you don’t speak Spanish….i swear they treat non Spanish speakers worse in this establishment, I get reminded every trip there how horrible this particular Wendy’s restaurant is… not to mention 15 min wait just to place a order and the 30 min wait to get the order
  • ML
    Matthew Charles “Mattdre” Lamphiear
    Jan 19, 2026
    4.0
    Food is usually good. Sometimes great, sometimes not so great. But I would say a little better than the Wendy's from where I come from on the West Coast. The drive through is usually very efficient. That's worth mentioning!
  • JS
    Joseph Sacomano
    Jan 16, 2026
    1.0
    Made a purchase and they tried to charge me for sauce. If you cannot afford to give somebody sauce when they make a purchase then maybe management needs to be adjusted or you shouldn’t be in business.

Frequently Asked Questions About Wendy's

Is the Wendy's location at 125 State Route 9w, West Haverstraw, NY currently open?

Yes! This Wendy's location is open and committed to serving quality food every day during regular hours.

What are the hours of operation for the drive-thru at this Wendy's?

The drive-thru is open daily from 6:30 AM to 1:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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