Taco Bell

3.9
501 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 131 S Route 9W in West Haverstraw. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
131 S Route 9W, West Haverstraw, NY
10993, United States

Hours

Reviews

3.9
501 reviews
5 stars
239
4 stars
115
3 stars
72
2 stars
21
1 star
54

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders and missing items, particularly from the drive-thru.

Customer Service

Many reviews highlighted rude and unprofessional behavior from staff, with some customers feeling disrespected or bullied.

Cleanliness

Several customers noted that the restaurant was dirty, with sticky tables and floors, impacting their dining experience.

Food Quality

Mixed feedback on food quality, with some praising the taste while others complained about cold or poorly prepared items.

Service Speed

Customers frequently mentioned slow service, especially during busy times, leading to frustration.
  • HP
    Haitian person
    Nov 17, 2025
    1.0
    HORRIBLE CUSTOMER SERVICE !! HAIR IN MY FOOD . This was the worst I’ve ever experienced in my life . They let somebody steal my order & didn’t want to refund me my money & hung up on my face . So I placed another order & once it arrived I went in for a bite & felt hair in my mouth YUCK AND VERY TRIFLING . THIS PLACE NEEDS TO BE SHUT DOWN IMMEDIATELY!
  • PP
    Parthesh Patel
    Oct 9, 2025
    1.0
    Worst experience ever I had. Also i order from door dash my order never right even though I called them after I placed order to make sure so they dont mistake still they did. Never again
  • FF
    fgabo1
    Sep 12, 2025
    1.0
    Drive thru was a disaster...my order was $5,42 so i gave the guy $20,42 and ask for mild sauce...He looks like forget my $15.change, no receipt and no mild sauce....i dont know what kind of operations going on there
  • RH
    Rodríguez Family House
    Sep 10, 2025
    1.0
    This place is bad, there is always a execisive wait time. They always do something wrong with orders. Poor management. The general manager Yuly is always being nasty to employers and customers. She always giving customers attitude if the complaints about the order being wrong.
  • LS
    Life is short
    Aug 31, 2025
    5.0
    Hardly any belly issues Could eat here every day Love you guys

Frequently Asked Questions About Taco Bell

What are the Taco Bell West Haverstraw drive-through hours?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is the Taco Bell in West Haverstraw located?

It is located at 131 S Route 9W, West Haverstraw, NY 10993, USA.