Taco Bell

3.9
502 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 131 S Route 9W in West Haverstraw. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
131 S Route 9W, West Haverstraw, NY
10993, United States

Hours

Reviews

3.9
502 reviews
5 stars
240
4 stars
114
3 stars
73
2 stars
22
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness from staff and mishandling of orders.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, particularly from the drive-thru.

Cleanliness

Several reviews mentioned dirty conditions in the restaurant, including sticky tables and floors.

Food Quality

While some customers enjoyed the food, others complained about the quality, including cold items and insufficient portions.

Speed of Service

Customers experienced long wait times, especially during busy hours, leading to frustration.
  • AH
    a ham
    Jan 2, 2026
    2.0
    I will not go to this tacobell they are rude and nasty
  • HP
    Haitian person
    Nov 17, 2025
    1.0
    HORRIBLE CUSTOMER SERVICE !! HAIR IN MY FOOD . This was the worst I’ve ever experienced in my life . They let somebody steal my order & didn’t want to refund me my money & hung up on my face . So I placed another order & once it arrived I went in for a bite & felt hair in my mouth YUCK AND VERY TRIFLING . THIS PLACE NEEDS TO BE SHUT DOWN IMMEDIATELY!
  • PP
    Parthesh Patel
    Oct 9, 2025
    1.0
    Worst experience ever I had. Also i order from door dash my order never right even though I called them after I placed order to make sure so they dont mistake still they did. Never again
  • FF
    fgabo1
    Sep 12, 2025
    1.0
    Drive thru was a disaster...my order was $5,42 so i gave the guy $20,42 and ask for mild sauce...He looks like forget my $15.change, no receipt and no mild sauce....i dont know what kind of operations going on there
  • RH
    Rodríguez Family House
    Sep 10, 2025
    1.0
    This place is bad, there is always a execisive wait time. They always do something wrong with orders. Poor management. The general manager Yuly is always being nasty to employers and customers. She always giving customers attitude if the complaints about the order being wrong.

Frequently Asked Questions About Taco Bell

What are the Taco Bell West Haverstraw drive-through hours?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Where is the Taco Bell in West Haverstraw located?

It is located at 131 S Route 9W, West Haverstraw, NY 10993, USA.