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McDonald's

3.3
(832 reviews)

Business Details

(518) 731-3500
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
12187 State Route 9W, West Coxsackie, NY
12192, United States

Hours

Monday6:00 AM - 11:00 PM
Tuesday6:00 AM - 11:00 PM
Wednesday6:00 AM - 11:00 PM
Thursday6:00 AM - 11:00 PM
Friday6:00 AM - 11:00 PM
Saturday6:00 AM - 11:00 PM
Sunday6:00 AM - 11:00 PM

Reviews

3.3
832 reviews
5 stars
255
4 stars
168
3 stars
155
2 stars
82
1 star
172
  • AA
    Atticus
    Mar 23, 2026
    1.0
    The worst food quality of any McDonalds I've ever been to. The last time I was here, the chicken nuggets were inedible. It was like they were over-microwaved or something. Today I gave the place another shot. Big mistake. The medium fries that came with my Big Mac meal were cold. Not even close to warm. Disgusting. Never again.
  • DR
    David Ryder
    Mar 13, 2026
    5.0
    Never have I had 100% flawless interactions with a fst food restaurant but this McDonald's is the best by far.
  • RK
    robert kelley
    Mar 12, 2026
    1.0
    Dear Manager, I am writing to formally complain about my experience at your store on March 12, 2026, at approximately 5:27 p.m. During my visit, I observed several employees leaving the front and back of the store unattended, leaving the manager without assistance. When two female employees were asked to return to work, they displayed a poor attitude toward myself and other customers. Specifically, an employee in the back with a pink hairpiece was particularly dismissive. Furthermore, I found the service regarding beverage pricing unacceptable. I was informed that there are no refills for a small coffee, despite the $2.85 price point for a cup that was only half full. The staff's conduct was also highly unprofessional; employees were yelling across the lobby and mumbling complaints about customer requests under their breath. The store was not unusually busy, yet I observed employees outside smoking and chatting while the lobby tables and floors remained dirty and cluttered. Additionally, the practice of parking vehicles around the building and running orders outside is inefficient and rude to your customers, contradicting the goal of timely drive-thru service. I hope you will look into these staffing, cleanliness, and service issues to ensure a better experience for your customers in the future. Best regards, Robert Kelley
  • DM
    Dar Mergendahl
    Mar 8, 2026
    2.0
    Never know of it will be good or not.
  • FP
    Fred Pechette
    Feb 8, 2026
    1.0
    Ice cold burgers

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in West Coxsackie, NY?

McDonald's in West Coxsackie, NY is open every day from 6:00 AM to 11:00 PM.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's has a drive-through service available daily from 6:00 AM to 11:00 PM.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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