Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
The worst food quality of any McDonalds I've ever been to. The last time I was here, the chicken nuggets were inedible. It was like they were over-microwaved or something. Today I gave the place another shot. Big mistake. The medium fries that came with my Big Mac meal were cold. Not even close to warm. Disgusting. Never again.
DR
David Ryder
Mar 13, 2026
5.0
Never have I had 100% flawless interactions with a fst food restaurant but this McDonald's is the best by far.
RK
robert kelley
Mar 12, 2026
1.0
Dear Manager,
I am writing to formally complain about my experience at your store on March 12, 2026, at approximately 5:27 p.m.
During my visit, I observed several employees leaving the front and back of the store unattended, leaving the manager without assistance. When two female employees were asked to return to work, they displayed a poor attitude toward myself and other customers. Specifically, an employee in the back with a pink hairpiece was particularly dismissive.
Furthermore, I found the service regarding beverage pricing unacceptable. I was informed that there are no refills for a small coffee, despite the $2.85 price point for a cup that was only half full. The staff's conduct was also highly unprofessional; employees were yelling across the lobby and mumbling complaints about customer requests under their breath.
The store was not unusually busy, yet I observed employees outside smoking and chatting while the lobby tables and floors remained dirty and cluttered. Additionally, the practice of parking vehicles around the building and running orders outside is inefficient and rude to your customers, contradicting the goal of timely drive-thru service.
I hope you will look into these staffing, cleanliness, and service issues to ensure a better experience for your customers in the future.
Best regards,
Robert Kelley
What are the operating hours of McDonald's in West Coxsackie, NY?
McDonald's in West Coxsackie, NY is open every day from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through service available daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery?
Yes, McDonald's offers delivery service every day from 6:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available at this McDonald's location as part of their pickup and delivery services.
What payment options are accepted at McDonald's in West Coxsackie?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I earn rewards at McDonald's?
You can earn points for free food through MyMcDonald's Rewards. Visit https://www.mcdonalds.com/us/en-us/mymcdonalds.html for more details.
Are there any pharmacies near McDonald's in West Coxsackie?
Yes, Kelly’s Pharmacy is nearby and can be convenient for customers who need to pick up prescriptions or health-related items before or after visiting McDonald's.
What other food options are near this McDonald's?
Nearby food options include Donut Connection bakery and Dunkin' coffee shop, offering customers additional choices for breakfast or coffee.
Is there a bank or credit union close to McDonald's?
Yes, Sunmark Credit Union is nearby, helpful if you need banking services while visiting McDonald's.
How can I order from McDonald's using a mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store, or via quick links such as https://mcdonalds.smart.link/jfeqnrnmr for convenient mobile ordering.
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