Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
809 reviews
5 stars
251
4 stars
166
3 stars
150
2 stars
78
1 star
164
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, inaccurate orders, and rude staff interactions.
Food Quality
Many reviews mentioned cold, undercooked, or stale food, with specific complaints about soggy fries and incorrect items.
Cleanliness
The restaurant was often described as dirty, with unclean tables, floors, and bathrooms.
Positive Staff Interactions
Some customers praised specific staff members and managers for their helpfulness and friendly service.
Inconsistent Experience
Overall experiences varied greatly, with some customers having good visits while others faced significant issues.
- MCMeghan Cyr2 days ago1.0You guys folded the receipt paper for my request for extra onions on my double quarter pounder into my burger. Like the paper was folded into my burger under the cheese. It's disgusting. It's not just paper either, it's receipt paper with adhesive on the back now that's soaked into my burger. How exactly do you mess that up? Why was the receipt paper anywhere near my food? Waste of money, time and food.
- LKLisa KirklandNov 17, 20251.0Absolutely the worst McDonalds I have ever been to. Took over 25 minutes for barely any food for breakfast. The only good thing was the girl who gave us our food was polite and made sure the coffee was made the way I asked.
- BBbrian bNov 12, 20251.0Kathy hochul must work here the way you democrats charge for food. Better off going to Burger King that’s a republican establishment with cheaper prices and bigger sandwiches
- ACAiden CostaNov 11, 20251.0Every single time I go through the drive-thru, employees are arguing with me over just getting my order right, and on top of that, I have to sit in the line for my entire lunch break, sometimes having to leave without even getting my food because it's taking too long. They don't pull cars up at all. It should not take 25-30 minutes to make 2 sandwiches and a fry. It's quite an easy job. It's getting ridiculous.
- KDKyle DurginNov 4, 20251.0Visited the drive through this morning and was asked to wait in a spot while they made my meal. I received a sprite with a dead fruit fly floating on top. Once the employee brought my meal I informed her and she kindly apologized but I noticed she had only dumped out the top amount and gave me the same drink back. Additionally once I left I soon realized that my meal was incorrect. Unfortunately I feel like the standards are this location are very low.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in West Coxsackie, NY?
McDonald's in West Coxsackie, NY is open every day from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through service available daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery?
Yes, McDonald's offers delivery service every day from 6:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available at this McDonald's location as part of their pickup and delivery services.
What payment options are accepted at McDonald's in West Coxsackie?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I earn rewards at McDonald's?
You can earn points for free food through MyMcDonald's Rewards. Visit https://www.mcdonalds.com/us/en-us/mymcdonalds.html for more details.
Are there any pharmacies near McDonald's in West Coxsackie?
Yes, Kelly’s Pharmacy is nearby and can be convenient for customers who need to pick up prescriptions or health-related items before or after visiting McDonald's.
What other food options are near this McDonald's?
Nearby food options include Donut Connection bakery and Dunkin' coffee shop, offering customers additional choices for breakfast or coffee.
Is there a bank or credit union close to McDonald's?
Yes, Sunmark Credit Union is nearby, helpful if you need banking services while visiting McDonald's.
How can I order from McDonald's using a mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store, or via quick links such as https://mcdonalds.smart.link/jfeqnrnmr for convenient mobile ordering.