Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
820 reviews
5 stars
254
4 stars
168
3 stars
151
2 stars
81
1 star
166
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially during peak hours, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, with customers often receiving the wrong items or missing components.
Cleanliness
Several customers noted that the restaurant was dirty, with complaints about trash on the floor and unsanitary conditions.
Staff Attitude
While some customers praised individual staff members for their friendliness, others reported rude or unhelpful service, particularly at the drive-thru.
Food Quality
Feedback on food quality was mixed, with some customers enjoying hot and fresh meals, while others received cold or poorly prepared food.
- HCHarry ChiuJan 3, 20261.0Worst run McDonald’s in the world. Expect your order to be wrong at least half the time.
- BMbella marieJan 2, 20261.0Complaint – McDonald’s (January 1, 2026, around 2:00 PM) I am writing to report an extremely unpleasant and concerning experience at this location on January 1, 2026, at approximately 2:00 PM. When the drive-thru window was opened, a strong odor of marijuana came out of the window. The smell was overwhelming and transferred to both the food and the money I was handed. This made the food unappetizing and raised serious concerns about cleanliness, professionalism, and food safety. This is completely unacceptable, especially in a food service environment where customers expect a clean, safe, and professional experience. I left very unhappy and disappointed, and I do not feel comfortable returning unless this issue is addressed. I hope management takes this matter seriously and ensures that proper standards are enforced going forward.
- ROR ODec 27, 20252.0Holy cow, so using the app DONT YOU DARE place a delivery order 2 hours late it will be supposedly delivered in an hour(keeps changing every 30 minutes to 30 minutes later) and we can’t even place a pick up order now
- MCMeghan CyrNov 22, 20251.0You guys folded the receipt paper for my request for extra onions on my double quarter pounder into my burger. Like the paper was folded into my burger under the cheese. It's disgusting. It's not just paper either, it's receipt paper with adhesive on the back now that's soaked into my burger. How exactly do you mess that up? Why was the receipt paper anywhere near my food? Waste of money, time and food.
- LKLisa KirklandNov 17, 20251.0Absolutely the worst McDonalds I have ever been to. Took over 25 minutes for barely any food for breakfast. The only good thing was the girl who gave us our food was polite and made sure the coffee was made the way I asked.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's in West Coxsackie, NY?
McDonald's in West Coxsackie, NY is open every day from 6:00 AM to 11:00 PM.
Does this McDonald's location offer drive-through service?
Yes, this McDonald's has a drive-through service available daily from 6:00 AM to 11:00 PM.
Can I order McDonald's for delivery?
Yes, McDonald's offers delivery service every day from 6:00 AM to 11:00 PM. You can order online at https://mcdonalds.order.online/business/-5579.
Is curbside pickup available at this McDonald's?
Yes, curbside pickup is available at this McDonald's location as part of their pickup and delivery services.
What payment options are accepted at McDonald's in West Coxsackie?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I earn rewards at McDonald's?
You can earn points for free food through MyMcDonald's Rewards. Visit https://www.mcdonalds.com/us/en-us/mymcdonalds.html for more details.
Are there any pharmacies near McDonald's in West Coxsackie?
Yes, Kelly’s Pharmacy is nearby and can be convenient for customers who need to pick up prescriptions or health-related items before or after visiting McDonald's.
What other food options are near this McDonald's?
Nearby food options include Donut Connection bakery and Dunkin' coffee shop, offering customers additional choices for breakfast or coffee.
Is there a bank or credit union close to McDonald's?
Yes, Sunmark Credit Union is nearby, helpful if you need banking services while visiting McDonald's.
How can I order from McDonald's using a mobile app?
You can order through the McDonald's app available on the Apple App Store and Google Play Store, or via quick links such as https://mcdonalds.smart.link/jfeqnrnmr for convenient mobile ordering.