Dunkin'

3.3
323 reviews
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Business Details

12165 State Route 9W, West Coxsackie, NY
12192, United States
(518) 731-1555
https://www.dunkindonuts.com
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About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve West Coxsackie, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
12165 State Route 9W, West Coxsackie, NY
12192, United States

Hours

Reviews

3.3
323 reviews
5 stars
109
4 stars
68
3 stars
41
2 stars
29
1 star
76

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, incorrect orders, and unprofessional behavior from staff.

Staff Friendliness

While some customers praised the friendliness of certain staff members, many others noted a lack of customer service skills and dismissive attitudes.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect food or drink preparations.

Cleanliness and Maintenance

Feedback on cleanliness was mixed, with some noting a clean environment while others pointed out issues like stale food and poor maintenance.

Operational Issues

Customers frequently mentioned operational problems, such as being out of stock on menu items and inconsistent service hours.
  • AP
    Al P
    1 day ago
    1.0
    Did a online order 4 Boston Kreme 4 jelly 3 french curlers and 1 golden choc and 10 munchins 5 blueberry 5 choc glaze and 2 sandwiches. Got 1 Boston 1 jelly and the golden choc and the rest was wrong. Got 5 blueberry munchins and the other 5 was wrong. They either don't care or can't read. Or they were high. Think corporate should step in and get a new crew and can follow a simple piece of paper and when you call the phone number on the receipt and the same number on the website it says it been disconnected
  • JM
    Jennifer Milano
    Oct 5, 2025
    1.0
    They are slow and never have whipped cream for the frozen coffees. Its honestly ridiculous.
  • PP
    Pepe
    Sep 23, 2025
    1.0
    CANNOT RECOMMENT THIS PLACE, ONLY IF YOU LIKE THE PEOPLE WORKING HERE TO DESIDE WHAT YOU GET. WE DID ORDER BLACK COFFEE HOT AND A LATTE HOT. WE DID RECIEVE MILKCOFFEE AND ICED LATTE TOGETHER WITH OLD HASHBROWNS - BAGELS HAVE BEEN OK. SO SUMMARIZING OUR EXPERIENCE TIM HORTONS 👍 DUNKIN DONUTS 👎 - MY WIFE LOVES SPANISH LATTE NOT AVAILABLE - NO MORE DD IN USA AND WE ARE VERY DISSAPOINTED.
  • ND
    Nickolas Deacon
    Sep 12, 2025
    5.0
    Amazing location, amazing staff, they deserve the best!
  • WG
    William Gates
    Aug 20, 2025
    5.0
    Great coffee and donuts.
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Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in West Coxsackie, NY?

Dunkin' in West Coxsackie is open daily from 5:00 AM to 8:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services.