Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local West Carthage Subway® Restaurant at 60 Franklin St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I rarely share terrible reviews as Im quite understanding regarding time issues, delivery issues, and the like. However, Ive called this store twice in regards to my order, just for them to tell me it doesn't exist, when I provide proof, they back track and say the order must not have come through, 2 hours prior, with calling and asking the entire time. I don't order fast food often, but your restaurant made for a pretty bad experience. And to top it off, this location works off of mailed out coupons, which in some cases is fine, but they never do app promotions! Your always set to this locations sub of the day, or their promotional subs to even get a deal, you can't get what you want like it's advertised. I get not being in a populated place, but in what world do I want to pay 17 dollars for a sandwich for a day and its a simple order, that's the same price as a stuffed crust pizza next door to you! I order fast food like once a month, and your quality is not worth a 17 dollar sandwich, or worth suffering through the service you provided. And it's not all of the workers there, just the 2 I had to encounter while there and while calling to confirm my order.
JB
Joseph Baker
6 days ago
1.0
I had an order today that I placed online and besides the order taking an extra 20 minutes. The salad we ordered had none of the toppings cut up (meat,cheese etc.) and the lettuce and cucumbers in it were rotten. I have 0 intentions of eating here again.
AD
Ashley Davis
Mar 19, 2026
1.0
I ordered a salad from there yesterday and got food poisoning from it when I asked the girl to get fresh lettuce bc the one she had out was old she gave me attitude about it and hardly put anything in the bowl was not the normal size at all.will not being going back there
KC
Kara Coon
Jan 10, 2026
1.0
Stale bread, as you can see in the picture, my sub basically crumbled, and hardly any meat. The other sub I ordered, a meatball, didn’t have the extra meatballs on it that we ordered and was so flat it looked like someone sat on it. Everytime I go in they only have one person working and they are always swamped. Unfortunately, I won’t be back.
JB
Janice Beyer
Jan 10, 2026
1.0
This was the first time I ever had Subway food. I got the roast beef, ham and turkey sub. I was sick after I ate it. Never going back.
Subway is located at 60 Franklin St, Suite 2, in Franklin Place Commons, West Carthage, NY 13619.
What are the operating hours of the Subway at 60 Franklin St?
This Subway is open Monday to Saturday from 8:00 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
Does Subway West Carthage offer catering services?
Yes, Subway West Carthage provides catering services for your events and gatherings.
Can I order pickup or delivery from Subway at Franklin Place Commons?
You can place orders for in-store pickup and also order online via the app or website for convenience.
Does Subway in West Carthage offer dine-in options?
Yes, this Subway location serves dine-in customers in their neighborhood shop.
What meals are served at Subway West Carthage?
Subway at Franklin Place Commons serves breakfast, lunch, and dinner.
What is a nearby popular dining option to Subway in West Carthage?
Pizza Hut, an American restaurant, is located nearby and offers a different dining choice if you're looking for pizza.
If I'm visiting Subway at 60 Franklin St, where can I get my car serviced nearby?
Nearby you can find several auto services such as Lube Express At Franklin Place, Carthage Auto Repair & Service Center, KB Bubbles, and Riverside Car Wash for any automotive needs.
Are there any nearby grocery or retail stores close to Subway West Carthage?
Yes, Price Chopper Supermarkets, Dollar General, Family Dollar, and Aubuchon Hardware are nearby for grocery and retail shopping.
What are some nearby community services or attractions around Subway in Franklin Place Commons?
Nearby community spots include West Carthage Firemen’s Hall, West Carthage Police Department, Donald F Getman Memorial Park, and the Village of West Carthage community offices.
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