Wendy's

3.8
605 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
625 W Montauk Hwy, West Babylon, NY
11704, United States

Hours

Reviews

3.8
605 reviews
5 stars
255
4 stars
165
3 stars
73
2 stars
33
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported slow service, particularly during busy times, with some experiencing long wait times for their orders.

Food Quality

There were numerous complaints about food quality, including cold, stale, or improperly cooked items, alongside some positive remarks about fresh food.

Staff Attitude

Customer experiences with staff varied widely, with some praising friendly service while others reported rudeness and lack of attentiveness.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty tables and unsanitary conditions.

Order Accuracy

A significant number of customers noted that their orders were frequently incorrect or incomplete.
  • JC
    Janetzy A. C
    Dec 26, 2025
    4.0
    Buen lugar de comida rápida, precios accesibles, solo a veces al pedir en línea pueden confundir la bebida, pero todo bien
  • AT
    A Torres
    Oct 8, 2025
    5.0
    Staff is caring
  • MM
    Meghan Mendoza
    Sep 4, 2025
    3.0
    The food was fresh but the speed of service is soooo slow. I work in the food industry and my boss would never allow us to move so slow paced. You expect fast service in fast food and the by far was the slowest service I ever received. I dont know if they are shirt staffed like many restaurants or just highly slow🤔
  • PP
    Paul
    Aug 21, 2025
    1.0
    They charged me 12 dollars for a dry chicken sandwich so called “spicy” nuggets that aren’t even spicy. And charged me extra money just for a very small amount of sauce. Buns ahh franchise.
  • EM
    Emmanuel Mondragon
    Aug 4, 2025
    5.0
    Everything was very good, the staff is very friendly, the food is good, everything is always fresh and the managers are kind, I will have a great time with my friends, I will definitely return to this place ❤️

Frequently Asked Questions About Wendy's

Is W.Babylon #5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours at Wendy's in West Babylon, NY?

The drive-thru is open daily from 10:00 AM to 12:00 AM (midnight).