Wendy's

3.8
601 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
625 W Montauk Hwy, West Babylon, NY
11704, United States

Hours

Reviews

3.8
601 reviews
5 stars
253
4 stars
163
3 stars
73
2 stars
33
1 star
79

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff vary widely, with some praising friendly and helpful employees, while others report rudeness and lack of training.

Service Speed

Many customers complained about slow service, particularly during busy times, with some reporting long wait times for their orders.

Food Quality

Food quality is inconsistent; while some customers enjoyed fresh and tasty meals, others received cold, stale, or improperly cooked items.

Cleanliness

The restaurant's cleanliness is frequently criticized, with reports of dirty tables and unsanitary conditions.

Order Accuracy

There are numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.
  • AT
    A Torres
    Oct 8, 2025
    5.0
    Staff is caring
  • MM
    Meghan Mendoza
    Sep 4, 2025
    3.0
    The food was fresh but the speed of service is soooo slow. I work in the food industry and my boss would never allow us to move so slow paced. You expect fast service in fast food and the by far was the slowest service I ever received. I dont know if they are shirt staffed like many restaurants or just highly slow🤔
  • PP
    Paul
    Aug 21, 2025
    1.0
    They charged me 12 dollars for a dry chicken sandwich so called “spicy” nuggets that aren’t even spicy. And charged me extra money just for a very small amount of sauce. Buns ahh franchise.
  • EM
    Emmanuel Mondragon
    Aug 4, 2025
    5.0
    Everything was very good, the staff is very friendly, the food is good, everything is always fresh and the managers are kind, I will have a great time with my friends, I will definitely return to this place ❤️

Frequently Asked Questions About Wendy's

Is W.Babylon #5 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.