Business Details
About
Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.2
1,114 reviews
5 stars
599
4 stars
303
3 stars
117
2 stars
30
1 star
65
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while some employees are praised for being friendly and helpful, others are reported as rude and unprofessional.
Cleanliness
The store is generally noted for being clean and well-organized, although there are complaints about the condition of restrooms.
Product Quality
There are significant concerns regarding expired products on shelves and the freshness of produce, particularly in the deli and salad sections.
Pricing
Customers feel that prices are higher than competitors, and there are complaints about misleading coupon promotions.
Convenience
The store is appreciated for its convenient location and good selection of products, but issues with stock levels and long checkout lines were noted.
- ACAlison CDec 31, 20251.0Went shopping there 12/26. Didn't realize two of the items I got were WAY past expiration date. I got a meat and cheese platter that expired 11/11/25. They're lucky I checked after I saw the other expired pasta salad or someone could have gotten food poisoning.
- JBJenny BurnettDec 27, 20251.0The amount of expired product they knowingly have on the shelf is disgusting. I let the manager know of a particular item that has been on the shelf expired since Oct, he said I'll get that out right away..the next week they were still there..expired. I literally moved them to another.shelf so they would have to see them and guess what they did..moved them to there correct location..expired. So gross.
- BJBobby JoyceDec 27, 20252.0My family spends $200+ a week at Stop and Shop. Two different employees during my visit on 12/27/25 didn't want to help with a basic ask of where things are. One person was wearing a hoodie up, face mask and headphones!!!! Headphones for $17 an hour. I didn't do that when I made $7 an hour
- JCJanetzy A. CDec 26, 20255.0Siempre está ordenado, buen lugar para comprar
- YDYaz DDec 22, 20251.0I’ve been going here for two decades. A few of the people who work here are unprofessional, uneducated, and provide very poor customer service. They are quick to attack and provoke customers. The managers listened to what I had to say, which I appreciate, and I’m glad one of the managers witnessed how the team member “Lori/Laurie” behaved. Even after the manager told her to leave the area while we were speaking, she continued provoking me and repeatedly said, “Merry Christmas, have a nice day,” with a nasty attitude. This level of unprofessionalism is unacceptable. Even as someone with a strong personality, I found myself questioning whether I would be okay there.
Frequently Asked Questions About Stop & Shop
What are the operating hours of Stop & Shop in West Babylon?
Stop & Shop in West Babylon is open every day from 7:00 AM to 10:00 PM.
Does Stop & Shop offer delivery or pickup services?
Yes, Stop & Shop offers both delivery and attended pickup services for customer convenience.
How can I earn rewards at Stop & Shop?
You can join the GO Rewards loyalty program to earn points that can be redeemed for gas or groceries, plus receive personalized offers.
Can I shop online at Stop & Shop West Babylon?
Yes, customers can shop online for delivery or pickup through Stop & Shop's website.
What additional in-store services does Stop & Shop provide?
Stop & Shop offers flu vaccinations, Western Union money transfers, Coinstar coin counting, Starbucks coffee, and more services.
How is Stop & Shop involved in the local community?
Stop & Shop fights hunger through programs like the School Food Pantry Program to ensure students do not go to school hungry.
Where is Stop & Shop located in West Babylon?
It is located at 365 Rt 109, West Babylon, NY 11704.
Are there any nearby banks or financial services close to Stop & Shop?
Yes, People's United Bank and Coinstar are nearby, making it convenient to handle banking while shopping.
What are some nearby places to visit around Stop & Shop in West Babylon?
Nearby spots include Starbucks for coffee, the US Post Office for mailing, Hertz Car Rental for travel needs, and Cops N' Kids Long Island, a community wildlife sanctuary.
Is there a convenient coffee option near Stop & Shop?
Yes, Starbucks is located nearby, offering a convenient spot for coffee or refreshments before or after shopping.