Food Quality
Customers generally praised the bagels and breakfast sandwiches, noting freshness and taste, but some reported issues with food quality and incorrect orders.
Customer Service
Service received mixed reviews; while some customers appreciated friendly staff, many reported poor service, order mistakes, and rude behavior from employees.
Pricing
Several reviews mentioned high prices relative to the quality and quantity of food, with some feeling that the value has decreased over time.
Cleanliness
Multiple customers expressed concerns about cleanliness and sanitation, with some describing unpleasant odors and dirty conditions.