While many customers praised the delicious pizza and variety of options, there were complaints about food arriving cold and some dishes lacking flavor.
Service Issues
Several reviews highlighted poor service experiences, including mistakes with orders and unhelpful staff, although some praised individual employees for their efforts.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and quality, leading to feelings of being overcharged.
Cleanliness
The restaurant generally received positive remarks for cleanliness, although there were serious complaints regarding unsanitary conditions in some instances.
JW
Joe Woods
2 days ago
5.0
best pizza in the area
HI
Helene I.
Dec 25, 2025
5.0
Just happened upon this place, not from the area but the pizza was delicious!!!
IG
Ilene Gold-Corina
Dec 20, 2025
3.0
Been here a few times. Great wings but this was an off night. Food was not hot, service was awful, waiter seemed nervous and struggled with small requests. Forgot salad, extra napkins and made a major error on our credit card causing us to wait over 30 minutes to get it fixed. Thank goodness for Natalie, a young pleasant staff person who treated us well trying to fix the errors the waiter made.
So many Italian restaurants to choose from, this was not the first issue there.
RK
Richard K
Dec 19, 2025
3.0
Decent food but never order from this place during busy times because it will show up cold almost every time.
My family usually likes to order from here because I have a son with a Gluten allergy and they have a decent amount of Gluten free options. However, if you try to order for delivery, the food shows up cold more than 50% of the time. Therefore, the food doesn’t taste as good. In addition, when you try to call to resolve the issue, they ask you to call Door Dash when they should be the ones to call them since that’s who they use for a delivery service.
If only they can resolve their delivery issues then I’d bump up the rating a bit.
LP
Lou Pizzichillo
Dec 16, 2025
5.0
We already knew we loved their food, but when we had an issue with DoorDash during a party for my daughter, we got to see what great people were here. They went out of their way to make sure things were made right quickly and they gave us exactly what we needed. We couldn’t have asked for better service.
Frequently Asked Questions About Alitalia Pizzeria & Restaurant
Where is Alitalia Pizzeria & Restaurant located?
Alitalia Pizzeria & Restaurant is located at 999 Montauk Hwy, West Babylon, NY 11704, USA.
What are the operating hours of Alitalia Pizzeria & Restaurant?
The restaurant is open Monday through Saturday from 11:00 AM to 10:00 PM, and on Sunday from 11:00 AM to 9:00 PM.
What type of cuisine does Alitalia Pizzeria & Restaurant serve?
Alitalia Pizzeria & Restaurant specializes in pizza and Italian cuisine.
How can I view the menu for Alitalia Pizzeria & Restaurant?
You can view the menu online at https://alitaliababylon.com/west-babylon-alitalia-pizzeria-and-restaurant-food-menu.
Is it possible to order food online for pickup from Alitalia Pizzeria & Restaurant?
Yes, you can place a pickup order online at https://order.online/store/alitalia-pizzeria-%26-restaurant-west-babylon-116456/?hideModal=true&pickup=true.
What is the phone number to contact Alitalia Pizzeria & Restaurant?
You can reach Alitalia Pizzeria & Restaurant by phone at +1 631-587-4394.
Does Alitalia Pizzeria & Restaurant have a social media presence?
Yes, they have a Facebook page at https://www.facebook.com/341818372619701.
Are there any nearby places to shop or visit near Alitalia Pizzeria & Restaurant?
Yes, nearby places include Great South Bay Shopping Center for shopping and electronics, Bath & Body Works for beauty products, and Old Navy for clothing.
What fitness options are near Alitalia Pizzeria & Restaurant for customers wanting to work out before or after dining?
My Gym Babylon is a nearby gym and sports recreation venue convenient for fitness activities before or after your meal.
Are there other dining options near Alitalia Pizzeria & Restaurant in West Babylon?
Yes, nearby dining options include Red Robin Gourmet Burgers and Brews, Blaze Pizza, 88 Burger, and MVP Diner.