Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,117 reviews
5 stars
543
4 stars
315
3 stars
126
2 stars
54
1 star
79
What are people saying?
AI-generated from recent customer reviews
Service Quality
Service quality is inconsistent, with some staff being friendly and helpful while others are rude and unprofessional.
Food Quality
Food quality varies; some customers report fresh and tasty meals, while others receive cold or incorrect orders.
Cleanliness
The restaurant is often reported as dirty, with issues like sticky floors and unclean dining areas.
Wait Times
Customers frequently experience long wait times, both in the drive-thru and inside the restaurant.
Management Issues
There are complaints about poor management and staffing, leading to disorganization and inadequate service.
- DJDan JosNov 16, 20255.0One of the friendliest and cleanest Wendy's I have ever visited, food was fresh and the staff was courteous and professional.
- RRRichard Richard'sNov 16, 20251.0Don’t waste their time, they are too busy standing around and not working.
- JLJoshua LopezNov 11, 20251.0The food was cold the balck girl wit the brace s had and attitude ma fries where almost empty and they messed up order too worst place to eat it , it use to be ma favorite location probably got new managers or something
- ACAwilda ChevereOct 25, 20251.0Dining room is closed. Saturday 3pm.
- ARAlicia RogersOct 22, 20255.0The young lady running the register tonight was fantastic. She was on top of everything and polite. I had a missing item and went back inside but a line had formed so I was going to wait and she poked her head out and asked if I was missing something and quickly got it for me. She then thanked me and told me to have a good night. It’s rare that I see that in younger workers, and in fast food as I’m sure it’s a taxing job in so many ways!
Frequently Asked Questions About Wendy's
Is 573 Webster Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Webster, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Webster, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (585) 872-5635.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 573 Webster Wendy’s serve breakfast?
Yes, this Wendy’s location in Webster, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 987 Ridge Road still open?
Yes! Wendy's at 987 Ridge Road, Webster, NY, remains open to serve you with quality food every day.
What are the drive-through hours at this Wendy's location?
The drive-through is open daily from 6:30 AM to midnight.
Does this Wendy's offer breakfast options?
Yes, this location serves breakfast with combos, classic sandwiches, coffee, and sides available.
Can I order food online or through an app at this Wendy's?
Yes, you can order through the Wendy's app or at order.wendys.com and select this location for pickup or delivery where available.
What payment methods are accepted at Wendy's on Ridge Road?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location have a drive-thru and dine-in options?
Yes, this Wendy's offers drive-thru service as well as dine-in seating.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available in-restaurant, on their menu website, and within the mobile app with updates as you customize your order.
Are there any places to visit nearby Wendy's at 987 Ridge Road?
Yes, nearby attractions include Color Me Mine for pottery painting, Ridge Park playground, and Challenger Miracle Field baseball park.
Can I combine a visit to Wendy's with nearby shopping or banking?
Absolutely, you can visit nearby places like Rite Aid pharmacy, Bank of America, KeyBank, and Savers thrift store around Wendy's location.
What other dining options are close to Wendy's on Ridge Road?
Nearby restaurants include Burger King, Subway, Proietti's Italian Restaurant, Starbucks, China Chef Chinese Restaurant, and Yolickity Frozen Dessert Zone.