Salvatore's Old Fashioned Pizzeria

4.1
399 reviews

About

Pizza RestaurantTake Out RestaurantRestaurant Delivery ServiceChicken Wings Restaurant
Salvatore's Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you're dining in, taking out, or enjoying our efficient delivery service, you'll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester's Favorite Pizza!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Salvatore's Old Fashioned Pizzeria
195 North Ave, Webster, NY
14580, United States

Hours

Reviews

4.1
391 reviews
5 stars
216
4 stars
81
3 stars
30
2 stars
29
1 star
35

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Multiple customers reported late deliveries and confusion regarding order status, leading to frustration.

Food Quality

While many praised the pizza and certain menu items, there were complaints about undercooked food, greasy wings, and inconsistent quality.

Service Experience

Customer service received mixed reviews, with some praising friendly staff while others noted rudeness and lack of attentiveness.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.

Pricing Concerns

Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
  • PN
    Patty Nortz
    Oct 27, 2025
    1.0
    We called and ordered 3 pizzas for a 5:30 delivery on 10/26/2025. The girl who took the information read back the order to ensure it was correct. When it was almost 30 minutes late, we called and were told it would be delivered soon. The girl wasn't sure if the delivery driver had the pizza or if they needed to go back to the restaurant to pick it up. When it was 45 minutes late we drove to the restaurant to check on the pizza order status because we had 10 people waiting to eat dinner. The 2 girls at the front counter said it was on the way. I asked if they had a delivery time because we were told this earlier. She went out back and got a guy who initially said something about 21 minutes, which I think meant they didn't process our order on time. He said it was on the way and I again asked if he knew when we could expect delivery. I told him I didn't live far and told him my street name. He abruptly replied "I know where you live! It should be at your house by now." I called my husband and it had not been delivered yet. My son in law requested a refund for the delivery charges for our inconvenience, which was honored. By the time we got home the delivery driver was in our driveway. However, they only had 2 pizzas, not 3 as ordered. The driver apologized. Since the 3rd pizza was ordered due to dietary restrictions, my son in law went back to pick up a slice of a specific type of pizza. The same male employee we had spoken to was still at the front counter. When he was told we were missing a pizza the male employee said.... "If you had ordered that pizza, it would have been delivered to you!" My son in law was frustrated with his rudeness and told him he didn't say much to him earlier but was shocked by his attitude and couldn't believe he hadn't apologized for the inconvenience we were experiencing. They discussed getting a slice of pizza to replace the whole pizza not supplied. All was done in an unfriendly manner with no apology given. If a mistake was made, admit it, apologize and make your customer feel valued. None of this was done.
  • BB
    Beth Burlap
    Oct 13, 2025
    4.0
    The cauliflower crust pizza is not as good as it used to be, but everything else is delicious. I'm assuming they switched which cauliflower crust they use. Salvatores was my go-to anytime I ordered pizza and wings for my family, but we kind of prefer Mark's at this point, sinxe the cauliflower crust changed. I do appreciate that they cater to people with gluten allergies, it just isn't as good as it originally was.
  • SM
    Steven McAlpin
    Oct 10, 2025
    1.0
    VERY disappointed with chicken wings. One of our former go-to spots. Twice in a row wings were so dry we threw them away. Of three orders of 10 wings, they only compensated us for one. Not what we expect from our neighborhood restaurant. 😒
  • JG
    Joe Glover
    Oct 5, 2025
    5.0
    The Steak Boomba Pizza tasted amazing! Thank you!
  • JJ
    JWR
    Sep 16, 2025
    5.0
    Very nice slices for lunch, highly recommended.

Frequently Asked Questions About Salvatore's Old Fashioned Pizzeria

What are the pickup and delivery options available at Salvatore's Old Fashioned Pizzeria?

Salvatore's offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.

What are the operating hours of Salvatore's Old Fashioned Pizzeria?

The pizzeria is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 8:00 PM on Sundays.