Pizza RestaurantTake Out RestaurantRestaurant Delivery ServiceChicken Wings Restaurant
Salvatore's Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you're dining in, taking out, or enjoying our efficient delivery service, you'll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester's Favorite Pizza!
Multiple customers reported late deliveries and confusion regarding order status, leading to frustration.
Food Quality
While many praised the pizza and certain menu items, there were complaints about undercooked food, greasy wings, and inconsistent quality.
Service Experience
Customer service received mixed reviews, with some praising friendly staff while others noted rudeness and lack of attentiveness.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, contributing positively to the overall dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality.
PN
Patty Nortz
Oct 27, 2025
1.0
We called and ordered 3 pizzas for a 5:30 delivery on 10/26/2025. The girl who took the information read back the order to ensure it was correct. When it was almost 30 minutes late, we called and were told it would be delivered soon. The girl wasn't sure if the delivery driver had the pizza or if they needed to go back to the restaurant to pick it up. When it was 45 minutes late we drove to the restaurant to check on the pizza order status because we had 10 people waiting to eat dinner. The 2 girls at the front counter said it was on the way. I asked if they had a delivery time because we were told this earlier. She went out back and got a guy who initially said something about 21 minutes, which I think meant they didn't process our order on time. He said it was on the way and I again asked if he knew when we could expect delivery. I told him I didn't live far and told him my street name. He abruptly replied "I know where you live! It should be at your house by now." I called my husband and it had not been delivered yet. My son in law requested a refund for the delivery charges for our inconvenience, which was honored. By the time we got home the delivery driver was in our driveway. However, they only had 2 pizzas, not 3 as ordered. The driver apologized. Since the 3rd pizza was ordered due to dietary restrictions, my son in law went back to pick up a slice of a specific type of pizza. The same male employee we had spoken to was still at the front counter. When he was told we were missing a pizza the male employee said.... "If you had ordered that pizza, it would have been delivered to you!" My son in law was frustrated with his rudeness and told him he didn't say much to him earlier but was shocked by his attitude and couldn't believe he hadn't apologized for the inconvenience we were experiencing. They discussed getting a slice of pizza to replace the whole pizza not supplied. All was done in an unfriendly manner with no apology given. If a mistake was made, admit it, apologize and make your customer feel valued. None of this was done.
BB
Beth Burlap
Oct 13, 2025
4.0
The cauliflower crust pizza is not as good as it used to be, but everything else is delicious. I'm assuming they switched which cauliflower crust they use. Salvatores was my go-to anytime I ordered pizza and wings for my family, but we kind of prefer Mark's at this point, sinxe the cauliflower crust changed. I do appreciate that they cater to people with gluten allergies, it just isn't as good as it originally was.
SM
Steven McAlpin
Oct 10, 2025
1.0
VERY disappointed with chicken wings. One of our former go-to spots. Twice in a row wings were so dry we threw them away. Of three orders of 10 wings, they only compensated us for one. Not what we expect from our neighborhood restaurant. 😒
What are the operating hours of Salvatore's Old Fashioned Pizzeria?
The pizzeria is open from 11:00 AM to 9:00 PM Monday through Saturday, and from 11:00 AM to 8:00 PM on Sundays.
Does Salvatore's Old Fashioned Pizzeria offer catering services?
Yes, they provide pizza catering, chicken wing catering, wrap platters, and pasta dinners for events of any size.
Which payment methods are accepted at Salvatore's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What types of meals can I enjoy at Salvatore's?
They serve breakfast, lunch, brunch, dinner, happy hour, and late-night meals.
Is there seating available at Salvatore's Old Fashioned Pizzeria?
Yes, they have seating both indoors and outdoors including wheelchair accessible options and high chairs for children.
Does Salvatore's Old Fashioned Pizzeria serve alcoholic beverages?
Yes, they serve beer, wine, cocktails, and have a bar onsite with happy hour drinks available.
How can nearby businesses like Mech Tech HVAC Inc and North Avenue Salon The influence my visit to Salvatore's?
Salvatore's is conveniently located near businesses like Mech Tech HVAC Inc (HVAC services) and North Avenue Salon The (hair salon), so you can easily combine your appointments or errands with a meal or takeout from Salvatore's.
What nearby entertainment or service options are close to Salvatore's Old Fashioned Pizzeria?
Near Salvatore's, you can find CrossFit Recourse gym for workout sessions, and UPS Access Point for convenient package pickup and deliveries.
Are there any nearby places to visit after dining at Salvatore's Old Fashioned Pizzeria?
Yes, you can visit The Lofts of Webster, a local landmark and accommodation, or enjoy dessert at Hank's Ice Cream & Roast Beef nearby.