Pizza RestaurantTake Out RestaurantRestaurant Delivery ServiceChicken Wings Restaurant
Salvatore's Old Fashioned Pizzeria is a beloved multi-location pizzeria headquartered in Rochester, NY since 1978! We serve up delicious pizzas that are crafted with the finest ingredients. Our diverse menu includes classic and gourmet pizzas, mouth-watering wings, subs, salads, pasta dishes, and more. Whether you're dining in, taking out, or enjoying our efficient delivery service, you'll experience the same high quality and exceptional taste that has made us a local favorite. Catering services are also available for events of any size. Visit one of our convenient locations to taste Rochester's Favorite Pizza!
Many customers expressed dissatisfaction with rising prices and unexpected charges, leading to frustration and loss of loyalty.
Inconsistent Quality
Customers reported inconsistent food quality, with complaints about burnt pizzas, undercooked items, and smaller portion sizes.
Service Concerns
Several reviews highlighted poor customer service experiences, including long wait times, order mix-ups, and unprofessional staff behavior.
Positive Experiences
Despite the issues, some customers praised the food quality, friendly staff, and enjoyable atmosphere, particularly during events.
Delivery Problems
There were multiple complaints about delivery issues, including long wait times and incorrect orders.
DM
Dan Muscolino
Nov 3, 2025
1.0
There is a sign on the window right next to the cash register that advertises a slice a drink and a cookie or chips for $10 everyday.
Apparently, Monday 11/3 this exact same deal is $12.15 not $10.80 as advertised, ON THE WINDOW,RIGHT NEXT TO THE CASH REGISTER. Yes I got mad when a counter employee threw $2 at me, yes I got mad when I was being over charged, yes I rose my voice. I was refunded and I will eat somewhere else. I used to be a loyal Salvatore's customer for years getting a sheet pizza every Friday or sometimes twice a week. Slices for lunch a couple times a week too. This has soured me for good. It's bad enough that every damn thing is more expensive than ever, and to be blatantly overcharged with no remedy other than pissing off a customer...yea I'm good will not be back to this location or any other. Thanks.
MM
Mike Montes
Oct 25, 2025
3.0
Went and got a few slices, have been going to Salvatore’s for years. Went to the location and bought 3 slices. The slices looked old, and were smaller than in the past. The quality of the slices has gone down hill, and the prices have went up. Would not recommend at all.
WW
WildcatMAD
Oct 16, 2025
5.0
Great, no complaints.
AC
Aaron colern
Oct 7, 2025
1.0
On Sunday October 5th. Ordered a Supreme pizza and it wasn't cooked properly, the pizza was soggy, the pepperoni had zero crisp, and when my uncle picked up the pizza he was put off by the unprofessional nature of the workers. They were too busy cursing at each other to realize there were customers.
This is the second bad experience we had, during a Bills preseason game we ordered super slice with wing combo. The wings were disgusting, they somehow tasted burnt without being cripsy. Which is why we only ordered pizza this time.
I hope this finds ownership so they realize that Salvatore's is an excellent brand, but this location is not holding up to the standards I've becomes accustomed to when visiting a Salvatore's location.
Where is Salvatore's Old Fashioned Pizzeria located?
It is located at 1217 Bay Road, Webster, NY 14580, USA.
What are the typical opening hours of Salvatore's Old Fashioned Pizzeria?
They are open Monday through Thursday from 11:00 AM to 10:00 PM, Friday and Saturday from 11:00 AM to 11:00 PM, and Sunday from 12:00 PM to 10:00 PM.
Does Salvatore's Old Fashioned Pizzeria accommodate casual attire?
Yes, the dress code is casual.
What forms of payment are accepted at Salvatore's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What types of meals does Salvatore's serve?
Salvatore's serves breakfast, lunch, brunch, dinner, happy hour, and late night meals.
Does Salvatore's offer catering services?
Yes, they provide catering services including pizza catering, chicken wing catering, wrap platters, and pasta dinners.
Are there nearby places where customers can visit before or after dining at Salvatore's?
Yes, customers can visit Bert's Bikes & Fitness for bike rentals, Earthtones Coffeehouse for coffee, or Spring Garden for Asian cuisine, all located nearby.
If I'm coming to Salvatore's by bike or want to rent one, is there a nearby shop?
Yes, Bert's Bikes & Fitness, a bicycle shop offering bike rentals, is located nearby.
Where can I find a liquor store near Salvatore's Old Fashioned Pizzeria?
The Eastway Liquor Store is a nearby place where you can purchase liquor.