Panera Bread

3.9
663 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Webster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
935 Holt Rd, Webster, NY
14580, United States

Hours

Reviews

3.9
663 reviews
5 stars
317
4 stars
164
3 stars
67
2 stars
44
1 star
71

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported frequent issues with incorrect orders, missing items, and poor attention to detail.

Cleanliness

Several reviews highlighted unsanitary conditions, including dirty tables and unclean food handling practices.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Value for Money

Many customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Food Quality

While some customers enjoyed the food, others noted inconsistencies in quality, such as cold items and poorly prepared dishes.
  • DL
    David Lombard
    Dec 23, 2025
    2.0
    Visited the Webster NY location this morning (Tuesday) for their Bakers Dozen Bagel Deal. We’ve been doing this for years. Gave her our order 7-Everything, 6- Sesame. They were out of Sesame at 9:30 am already. So we changed the order. And lo and behold when we got home there were only 11-Bagels in the bag. It can’t possibly be that difficult to count out thirteen bagels. Simple math. Give me a break!
  • RM
    Rosemary Maccheyne
    Nov 29, 2025
    1.0
    The clerk ringing people up had stained dirty hands. Didn't wear gloves
  • SD
    Sandi Drasch
    Nov 25, 2025
    2.0
    Tuesday is “Bagel Day”, 13 bagels for $9.99. The Webster location is apparently “Bagel Morning”. I will travel a bit farther for bagels because the staff at Webster unprofessional and cranky. I’m done with this store.
  • JA
    Julie Argento
    Nov 21, 2025
    5.0
    Very efficient.
  • SS
    Slimeball
    Oct 16, 2025
    1.0
    I have ordered here a lot recently since my girlfriend does her homework in the dining area, & my order is wrong every single time. One time my pastry wasn’t with my order, my sandwich didn’t have double chicken like I ordered, didn’t have the sauce I requested, & my latte was hot & not cold. Next time I ordered bacon Mac & cheese & got regular Mac & cheese & the portion was small. Another time I got an entirely wrong sandwich. Most recent time they made my bagel wrong & again did not add the sauce onto the sandwich I added to the order. I hate having to go up every time & ask for things to be fixed or the sauce on the side, ect. I can’t believe how often at least one thing with my order is wrong. Why do I spend my money here it’s so frustrating.

Frequently Asked Questions About Panera Bread

Does Panera Bread Webster accept reservations?

No, Panera Bread Webster does not accept reservations.

What are the opening hours for delivery at Panera Bread Webster?

Delivery is available daily from 7:00 AM to 9:00 PM.