Panera Bread

3.9
655 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Webster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
935 Holt Rd, Webster, NY
14580, United States

Hours

Reviews

3.9
655 reviews
5 stars
314
4 stars
163
3 stars
67
2 stars
41
1 star
70

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and inconsistent preparation.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude or inattentive service.

Value for Money

Numerous customers expressed dissatisfaction with the high prices relative to portion sizes and food quality.

Food Quality

While some customers enjoyed the food, many noted inconsistencies in quality, with complaints about cold or poorly prepared items.
  • JA
    Julie Argento
    3 days ago
    5.0
    Very efficient.
  • SS
    Slimeball
    Oct 16, 2025
    1.0
    I have ordered here a lot recently since my girlfriend does her homework in the dining area, & my order is wrong every single time. One time my pastry wasn’t with my order, my sandwich didn’t have double chicken like I ordered, didn’t have the sauce I requested, & my latte was hot & not cold. Next time I ordered bacon Mac & cheese & got regular Mac & cheese & the portion was small. Another time I got an entirely wrong sandwich. Most recent time they made my bagel wrong & again did not add the sauce onto the sandwich I added to the order. I hate having to go up every time & ask for things to be fixed or the sauce on the side, ect. I can’t believe how often at least one thing with my order is wrong. Why do I spend my money here it’s so frustrating.
  • JD
    Joe DiBenedetto
    Oct 13, 2025
    1.0
    Dull
  • JS
    Jerica Smith
    Sep 7, 2025
    1.0
    Panera Bread in Webster is the worst. Every time I come here, there is an issue with my order, their systems are behind and it takes 20 minutes at least to get my order. Then I ask to speak to a manager and they say “it will be a few minutes, my manager is really busy.” What kind of customer service is this? I would give 0 stars if I could, all around.
  • PR
    Patti R
    Aug 21, 2025
    1.0
    What has happened to Panera in Webster?? It has gone downhill. The place is dirty, the tables are filthy and nobody seems to care. I don’t understand what happens to these businesses. Management needs to step up and take responsibility!!! My God The prices are ridiculous and you get smaller portions. Hard to go out anywhere, especially when you’re faced with things like this! Clean that place up! Vacuum the floors!

Frequently Asked Questions About Panera Bread

Does Panera Bread Webster accept reservations?

No, Panera Bread Webster does not accept reservations.

What are the opening hours for delivery at Panera Bread Webster?

Delivery is available daily from 7:00 AM to 9:00 PM.