Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 927 Holt Rd. in Webster is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
733 reviews
5 stars
462
4 stars
170
3 stars
52
2 stars
24
1 star
25
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the burgers for being juicy and flavorful, with many highlighting the generous portions of fries.
Service Experience
While many reviews noted friendly and efficient service, there were also complaints about slow service and unengaged staff during peak times.
Pricing Concerns
Several customers expressed that the prices are on the higher side, making it less likely for them to visit frequently.
Cleanliness
Most reviews mentioned that the restaurant was clean and well-maintained, contributing positively to the dining experience.
Mixed Experiences
Some customers reported inconsistent experiences, with issues such as incorrect orders and food quality varying between visits.
- CZC ZMobileNov 16, 20252.0Guys, WHAT THE HECK IS WRONG WITH YPU GUYS? A POUND OF SALT TO A REGULAR FRIES? DO YOU HAVE AN AGREEMENT WITH THE HEALTH SYSTEM? TO KEEP PEOPLE SICK? FIX THAT UNHEALTHY AMOUNT OF SALT.
- WMWilliam MooreNov 15, 20255.0Amazing food!!! If your looking for a fast food vibe with the quality of a delicious restaurant, look no further!!! Price was a little more than fast food but definitely worth it!!! And the fries....OMG!!! I ordered a small fry and got half a bag full which I ABSOLUTELY LOVED!!
- RPRobert PetkovskiNov 2, 20252.0I’m really disappointed with the consistency of this location in Webster. Several times now, I’ve paid for a large fries but was given a small instead. I usually pick up my order and don’t check the bag until I’m home, only to find out I didn’t receive what I paid for. It’s frustrating and feels careless. I expect accuracy, especially when it comes to something this simple. Please improve your order quality control, because this keeps happening and it’s making me rethink returning. A little attention to detail would go a long way.
- ERElizabeth RosarioNov 2, 20255.0I went with my family and the food was great
- JFJeremiah FrickOct 16, 20254.0Pretty normal five guys. Service always seems a little slower than you would expect but the food is worth it if that's what you're looking for.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 927 Holt Rd, Webster accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for this Five Guys location?
Five Guys at 927 Holt Rd in Webster is open daily from 11:00 AM to 10:00 PM.
Does this Five Guys offer delivery and what are the delivery hours?
Yes, delivery is available daily from 11:00 AM to 9:30 PM. You can order online at https://order.fiveguys.com/location/webster/menu.
Can customers customize their orders at this Five Guys?
Yes, customers can customize their burgers in more than 250,000 ways and choose from over 1,000 milkshake combinations.
What payment methods are accepted at this Five Guys?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this Five Guys offer gluten-free options?
Some sandwiches like burgers, hot dogs, and the veggie sandwich are available without a bun via wraps or bowls. However, buns and some condiments contain gluten. Cross-contamination risk exists, so please review the allergen chart.
Is there a mobile app to view the menu or order from this Five Guys?
Yes, the Five Guys app is available on both iOS and Android for browsing the menu and ordering. Links: iOS - https://apps.apple.com/us/app/five-guys-burgers-fries/id457494327, Android - https://play.google.com/store/apps/details?id=com.fiveguys.olo.android
What popular stores or amenities are near Five Guys at 927 Holt Rd, Webster?
Nearby you will find shopping destinations like SKECHERS Warehouse Outlet, Kohl's, Target Store Webster, and Towne Center at Webster shopping center, perfect for combining your meal with shopping trips.
Are there other dining options near this Five Guys location?
Yes, nearby dining options include Nautical Bowls (a smoothie and health food cafe), Tropical Smoothie Cafe, Chipotle Mexican Grill, Red Robin Gourmet Burgers, and Uno Pizzeria & Grill, providing a variety of cuisines in the area.
What nearby recreational and service facilities are close to Five Guys Webster?
Near this Five Guys, you'll find LA Fitness for gym activities, North Ponds Park for outdoor enjoyment, as well as services like America’s Best Contacts & Eyeglasses and Cinderella Nails and Spa.