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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(552 reviews)

Business Details

62 North Ave, Webster, NY
14580, United States
(585) 216-1010
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Webster, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
62 North Ave, Webster, NY
14580, United States

Hours

Reviews

4.0
552 reviews
5 stars
279
4 stars
131
3 stars
57
2 stars
38
1 star
47

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported slow service, especially at the drive-thru, with long wait times and incorrect orders being common complaints.

Cleanliness

The location is generally noted for being clean, although some reviews mentioned unsanitary conditions at times.

Staff Attitude

Customer service experiences varied widely, with some praising friendly staff while others reported rude or uninterested employees.

Product Quality

While some customers enjoyed the food and drinks, there were numerous complaints about incorrect orders and inconsistent quality.

Management Concerns

Several reviews pointed to a lack of effective management and oversight, leading to ongoing service and operational issues.
  • SJ
    Susan Jansen-Mitchell
    Feb 3, 2026
    5.0
    Our family loves this Duncan Donit location. The owner is very nice. The location is spotlessly clean and the food is always hot and above all fresh.
  • AZ
    Annette Ziegler
    Feb 2, 2026
    2.0
    Last 3 months service has gone down. Drive through line long takes forever for them to take order.
  • JD
    Jeff Dey
    Jan 22, 2026
    5.0
    Had the pleasure of Topher serving me my coffee and donuts for the last few months. Sad to hear he left
  • TE
    Theresa Emminger
    Jan 3, 2026
    5.0
    Subs are top notch fresh!! Service is quick and sub is perfect!! Atmosphere super clean and neat!!
  • MB
    MK B
    Dec 10, 2025
    1.0
    Every time I order the drive through takes 20-30 mins. I'm not exaggerating I've literally timed it. In my opinion, the upper management for the Dunkin’ locations in this area really needs to take a serious look at the people they have in leadership roles and beyond. From what I’ve experienced, there seems to be a lack of direction and accountability, and it feels like no one is truly in control of what’s happening.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Webster, NY?

Dunkin' in Webster, NY is open Monday through Saturday from 5:00 AM to 7:00 PM and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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