Dunkin'

4.0
542 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Webster, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
62 North Ave, Webster, NY
14580, United States

Hours

Reviews

4.0
542 reviews
5 stars
275
4 stars
130
3 stars
56
2 stars
37
1 star
44

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and inconsistent preparation.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and inattentiveness.

Speed of Service

The drive-thru and in-store service were frequently criticized for being slow, with long wait times reported.

Product Quality

Feedback on food and beverage quality was mixed, with some items described as stale or poorly prepared.

Cleanliness

Several reviews mentioned cleanliness issues, particularly in the bathrooms and overall store appearance.
  • EO
    Eqin_ OX
    Nov 15, 2025
    1.0
    Won't ever go again, very disappointed in ordering and food and drinks. Gone for breakfast and seemed like the person at the drive through didnt help at all, I meant for a peppermint mocha iced coffee and then I was charged for 3 drinks when I only ordered 2. At the window I said I didnt order right and wasn't able to drink the drink anyway since only one was oatmilk. Very unhappy with the whole experience.
  • SZ
    Sam Zarcone
    Nov 3, 2025
    5.0
    its Dunkin, need i say more, place was clean, staff friendly
  • JE
    Jen Ebersold
    Nov 1, 2025
    2.0
    Took over 20 mins for 3wraps to come out. Employees did a lot of talking and not as much working. Our hash browns were dropped, and had to be remade. We were standing there waiting for our order to be made when finally someone asked us what we ordered. Come to find out our order never went through, even though we paid and everything at the register. So they rang us up again and we waited forever for our food. Not a great first impression. Food was subpar once it actually came out to us.
  • JE
    Julie English
    Oct 28, 2025
    2.0
    This location used to be great. Ever since the new space upgrade they have run off the rails. 3 out of 5 orders I got were not mine. Another order was a right out of the fridge cold egg on a bfast sandwich...gross. I go inside next time to be ignored at the counter...she was so busy with arranging donuts.... so sad.
  • ET
    Erin Tabone
    Oct 26, 2025
    1.0
    I just had an experience where I ordered a Mobile doughnut. I went in to pick it up and was standing there for a few moments, looking ahead. One of the workers there did not realize I was paying attention. With a non-gloved hand, he put his hand inside the drawer warmer where the hashbrowns were being kept warmed. He popped one in his mouth. Then went over to the register with the register, still with not a glove on his hand, then wiped his nose. I did alert the manager, but needless to say, I did not eat my doughnut

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Webster, NY?

Dunkin' in Webster, NY is open Monday through Saturday from 5:00 AM to 7:00 PM and Sunday from 6:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services to customers.