Brand Certified
Dunkin'
3.9(276 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
873 Holt Rd, Webster, NY
14580, United States
Certified by Dunkin' • Mar 01, 2026
(585) 872-3580
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Webster, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.9
276 reviews
5 stars
131
4 stars
68
3 stars
30
2 stars
16
1 star
31
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and poor customer interactions.
Order Accuracy
Many reviews highlighted issues with incorrect orders and inconsistent drink quality, leading to customer dissatisfaction.
Atmosphere
The atmosphere was noted as unprofessional at times, with complaints about management behavior and staff morale affecting customer experience.
Wait Times
Customers frequently mentioned long wait times, particularly in the drive-thru, impacting their overall experience.
Product Quality
While some customers enjoyed the coffee and donuts, others reported issues with freshness and preparation, indicating a lack of consistency.
- KCKyle CJan 18, 20261.0I go here every weekend. The average wait time is 8-15 minutes.
- NANicholas Matthew AncelinDec 29, 20255.0God bless these staff members
- MBMK BDec 10, 20251.0The manager, Makayla, was shockingly rude, and the disrespect I experienced was completely overwhelming. I have never encountered someone in customer service who made me feel so dismissed and uncomfortable. This Dunkin’ has gone downhill fast since the previous crew left, and it’s heartbreaking to see how badly things are being handled now. Upper management urgently needs to step in and address how poorly this store is being run.
- EMElizabeth MichelleDec 2, 20251.0I’ve always enjoyed visiting this Dunkin’ because the staff used to be cheerful, friendly, and outgoing. Recently, however, the atmosphere has changed noticeably. The employees seem discouraged, the service less professional, and it’s rare to see a manager present. Letting Kelly go was a mistake—she was one of your strongest team members.
- JWJD W.Dec 1, 20251.0I visited Dunkin today and was shocked to hear Kelly was fired. She was the best most genuine employee I've seen in my two years coming here. My husband and I always appreciated her. No idea why this store would let one of their best employees go.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Webster, NY?
Dunkin' in Webster, NY is open from 5:00 AM to 7:00 PM Monday through Saturday, and from 6:00 AM to 7:00 PM on Sunday.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
What types of meals are served at Dunkin' Webster location?
Dunkin' serves breakfast, brunch, and lunch items including coffee, espresso, breakfast sandwiches, and donuts.
Can I order at Dunkin' ahead of time using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available for both iOS and Android devices for a fast grab and go experience.
What are some of the holiday menu items currently offered at Dunkin'?
The holiday menu features the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Does the Webster Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru for convenient service.
What payment methods are accepted at Dunkin' in Webster?
Dunkin' accepts both debit and credit card payments.
Is there free Wi-Fi available at the Webster Dunkin'?
Yes, free Wi-Fi is available at this Dunkin' location.
What nearby gas stations can I find close to Dunkin' at 873 Holt Rd?
Nearby gas stations include Mobil, Quicklees Webster, and Exxon & Mobil Stations, which can be convenient for refueling before or after your stop at Dunkin'.
Are there fitness centers near the Dunkin' in Webster, NY?
Yes, Pcx Sports Performance and LA Fitness gyms are located near this Dunkin', providing options to work out or attend fitness classes around your visit.
What nearby dining options are available around Dunkin' at 873 Holt Rd?
Nearby dining options include Red Robin Gourmet Burgers, Tropical Smoothie Cafe, CoreLife Eatery, and Nautical Bowls, offering a range of meal choices before or after your Dunkin' visit.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
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