Dunkin'

3.9
428 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Webster, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
2100 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

3.9
428 reviews
5 stars
213
4 stars
100
3 stars
35
2 stars
28
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and incorrect orders, leading to frustration.

Food Quality

Mixed reviews on food quality; some enjoyed the items while others received burnt or incorrect food.

Staff Attitude

Staff demeanor varied significantly, with some customers noting unfriendly service and lack of professionalism.

Coffee Consistency

While some praised the coffee, others complained about inconsistency in taste and preparation.
  • QB
    Quinn Bartusek
    Jan 1, 2026
    1.0
    The girl taking my order wasn’t very friendly. When we got to the window my drink was messed up so we politely asked them to fix it. When they gave me a different drink there was no coffee in it and was very syrupy. Seems like they messed up the order again on purpose. I don’t normally leave reviews but seems like every time I come to this location something is wrong.
  • JG
    James Gambriell
    Dec 26, 2025
    5.0
    Excellent as always!!
  • DN
    Dave “Doodles” Newman
    Dec 17, 2025
    4.0
    Getting better at delivering the decaf..
  • JW
    Jessica willis
    Dec 8, 2025
    2.0
    So I don't usually get food from here but I was really hungry so this morning I got a sugar bacon sandwich with no cheese cause of my lactose intolerants and a order of hash browns which usually the hash browns are always burnt and inedible so this morning I asked for the hash browns not to be burnt this time. Hash browns were good today, however the almost 6 dollar sandwich was wrong per usual. It was wrong sandwich and it had cheese on it. Not happy with the service. Listen to what the order is and do it correctly. SMH. This is exactly why I don't order food from there because this happens all the time. Always messing up orders
  • NR
    nicholas rogers
    Dec 7, 2025
    2.0
    I’m not sure why but every time I come to this location the staff acts as if I’m the first customer they’ve had and takes about 5-10 minutes for a drink and sandwich then zero people skills making it almost awkward. If you had to choose between the Starbucks up the road and here I suggest Starbucks k

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Webster, NY?

Dunkin' in Webster, NY is open Monday through Saturday from 5:00 AM to 7:00 PM, and Sunday from 6:00 AM to 7:00 PM.

Does this Dunkin' location offer drive-thru and delivery services?

Yes, Dunkin' Webster has a drive-thru and offers both delivery and curbside pickup services.