Business Details
About
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Location
Hours
Reviews
4.4
403 reviews
5 stars
274
4 stars
73
3 stars
23
2 stars
9
1 star
24
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the subs for their taste and generous portions, but there were complaints about inconsistency in preparation and quality.
Customer Service
Feedback on customer service was mixed; while many praised the friendly and accommodating staff, others reported rude service and issues with order accuracy.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but there were also reports of dirty restrooms and unsanitary conditions.
Order Accuracy
Several customers expressed frustration with incorrect orders, indicating a need for better training and consistency among staff.
- RHRandy Hilarski3 days ago5.0This is a must stop for me whenever I return home. A turkey on sesame roll, loaded with veggies, provolone, Dibellas oil and vinegar, honey mustard and mayo. Wow, slap me again!
- SAsharyn arboreDec 9, 20255.0So much meat. Bread very fresh. Love dibella subs.
- KDKatrina “KLD4404” DavenportDec 8, 20255.0The catering order was awesome and a good value for the price! The customer service was outstanding!
- DDDragonPrototypeNov 23, 20251.0Order large sub. Extra meat. Sub felt skinny. Went home, opened it up. Barely any meat. Little mayo and barely any oil. Mostly bread. What happen to a good sub. I ordered LTO. No lettuce no tomatoes and onion. Never going here again. I even tipped the kid
- CCCharlene Cullen-SchoepfelNov 18, 20255.0Dibella's in Baytowne Plaza is always staffed by hardworking and personable employees. The food is always delicious. The restrooms and seating areas are clean! General Manager Chad takes pride in all aspects of managing DiBella's Subs.
Frequently Asked Questions About DiBella's Subs
What type of cuisine does DiBella's Subs offer?
DiBella's Subs specializes in making the best sub sandwiches you’ve ever had.
Where is DiBella's Subs located?
DiBella's Subs is located at 1900 Empire Boulevard, Webster, NY 14580, USA.
What are the regular business hours for DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 11:00 AM to 7:00 PM.
Does DiBella's Subs have special holiday hours?
Yes, DiBella's Subs is closed on November 27, 2025 and December 25, 2025. It opens from 10:00 AM to 5:00 PM on December 24, 2025, from 10:00 AM to 7:00 PM on December 31, 2025, and from 11:00 AM to 9:00 PM on January 1, 2026.
How can I view the menu or place an order at DiBella's Subs online?
You can view the menu at https://www.dibellas.com/menu and place orders online at https://order.dibellas.com/.
What social media platforms can I follow DiBella's Subs on?
DiBella's Subs is on LinkedIn, TikTok (@dibellassubs), Facebook, and Instagram (@dibellassubs).
What nearby fitness options are available around DiBella's Subs?
Orangetheory Fitness, a gym and boot camp venue, is nearby. You can enjoy a workout there and then grab a delicious sub sandwich at DiBella's.
Are there any nearby places to grab coffee before or after visiting DiBella's Subs?
Yes, Starbucks, a popular coffee shop and smoothie bar, is close by for your coffee or smoothie needs.
What other food options are near DiBella's Subs?
Nearby you can find Salads Etc., offering salads and soups, and Taco Bell for Mexican fast food.
Is there a pharmacy nearby DiBella's Subs where I can stop after lunch?
Yes, CVS Pharmacy is nearby, where you can pick up prescriptions or other pharmacy items after enjoying your meal.