Brand Certified
DiBella's Subs
4.4(410 reviews)
Certified by DiBella's Subs • Mar 01, 2026
Business Details
1900 Empire Boulevard, Webster, NY
14580, United States
Certified by DiBella's Subs • Mar 01, 2026
(585) 787-1320
Certified by DiBella's Subs • Mar 01, 2026
https://www.dibellas.com/
Certified by DiBella's Subs • Mar 01, 2026
About
Certified by DiBella's Subs • Mar 01, 2026
Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!
Details
- Dine-inAvailable
- DeliveryAvailable
- Curbside pickupAvailable
- LunchAvailable
Location
Certified by DiBella's Subs • Mar 01, 2026
Hours
Certified by DiBella's Subs • Mar 01, 2026
Reviews
4.4
410 reviews
5 stars
280
4 stars
73
3 stars
23
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Service Quality
Inconsistencies in service quality were noted, with some customers experiencing rude staff and incorrect orders, while others praised friendly and accommodating service.
Food Quality
While many customers enjoyed the subs and found them delicious, there were complaints about incorrect orders, skimpy portions, and declining quality over time.
Cleanliness
Feedback on cleanliness was mixed; some customers reported clean environments, while others noted dirty restrooms and poor hygiene practices.
Staff Training
Several reviews indicated a need for better staff training and coordination, particularly with new employees struggling to handle orders efficiently.
- BWBat WomanFeb 25, 20265.0I love their meatball sub! There are a few other selections that are grilled and lots of other combinations. Their bread is always fresh, there are many selections to choose from. Not so much vegetarian, sorry because I could go for veggies that are sauted and are on different rolls. There are front parking spaces, but no ramps to get up on the sidewalk. The usual Double doors are also can be a barrier. The place is clean and the decor is very stylish with the stamped ceiling tiles and the black booths and tables. It is very smart looking. You can order your sub and go and pick it up. If you have restrictions, there are fewer choices. We are talking about cold cuts and tuna, so choose wisely. I have never had a bad sub. So try one today!
- DHDottie HolmesFeb 25, 20265.05 inch sub is great lunch size. Enjoy the fact that I could add multiple vegetables to the sub. They have spinach
- RRRyanFeb 13, 20261.04 workers. 1 customer. Customer asked for a steak sub with no peppers or onions. Plain. Just meat and cheese on bread. After 16 minutes I was handed a sub full of poppers and onions. I truly sincerely wish I could understand how that’s possible if not on purpose. There were no other customers. No distractions. I asked for meat and cheese in bread. Couldn’t do it. This quality of service from this company has turned to shit the last decade. A once respected place of business now struggles to have 4 workers place two items on bread and hand it to the customer.
- CWCharice WFeb 7, 20265.0Always greeted with a smile , food is always fresh and delicious !
- RHRandy HilarskiJan 9, 20265.0This is a must stop for me whenever I return home. A turkey on sesame roll, loaded with veggies, provolone, Dibellas oil and vinegar, honey mustard and mayo. Wow, slap me again!
Frequently Asked Questions About DiBella's Subs
What type of cuisine does DiBella's Subs offer?
DiBella's Subs specializes in making the best sub sandwiches you’ve ever had.
Where is DiBella's Subs located?
DiBella's Subs is located at 1900 Empire Boulevard, Webster, NY 14580, USA.
What are the regular business hours for DiBella's Subs?
DiBella's Subs is open Monday through Saturday from 10:00 AM to 9:00 PM and on Sundays from 11:00 AM to 7:00 PM.
Does DiBella's Subs have special holiday hours?
Yes, DiBella's Subs is closed on November 27, 2025 and December 25, 2025. It opens from 10:00 AM to 5:00 PM on December 24, 2025, from 10:00 AM to 7:00 PM on December 31, 2025, and from 11:00 AM to 9:00 PM on January 1, 2026.
How can I view the menu or place an order at DiBella's Subs online?
You can view the menu at https://www.dibellas.com/menu and place orders online at https://order.dibellas.com/.
What social media platforms can I follow DiBella's Subs on?
DiBella's Subs is on LinkedIn, TikTok (@dibellassubs), Facebook, and Instagram (@dibellassubs).
What nearby fitness options are available around DiBella's Subs?
Orangetheory Fitness, a gym and boot camp venue, is nearby. You can enjoy a workout there and then grab a delicious sub sandwich at DiBella's.
Are there any nearby places to grab coffee before or after visiting DiBella's Subs?
Yes, Starbucks, a popular coffee shop and smoothie bar, is close by for your coffee or smoothie needs.
What other food options are near DiBella's Subs?
Nearby you can find Salads Etc., offering salads and soups, and Taco Bell for Mexican fast food.
Is there a pharmacy nearby DiBella's Subs where I can stop after lunch?
Yes, CVS Pharmacy is nearby, where you can pick up prescriptions or other pharmacy items after enjoying your meal.
Brand Certified Facts from DiBella's Subs
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