DiBella's Subs

4.4
403 reviews
Old Fashioned sub made with turkey, ham, and salami on sesame bread.

About

Sandwich Restaurant
At DiBella's, our goal is to make the best sub sandwich you've ever had!

Location

DiBella's Subs
1900 Empire Boulevard, Webster, NY
14580, United States

Hours

Reviews

4.4
403 reviews
5 stars
274
4 stars
73
3 stars
23
2 stars
9
1 star
24

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the subs for their taste and generous portions, but there were complaints about inconsistency in preparation and quality.

Customer Service

Feedback on customer service was mixed; while many praised the friendly and accommodating staff, others reported rude service and issues with order accuracy.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but there were also reports of dirty restrooms and unsanitary conditions.

Order Accuracy

Several customers expressed frustration with incorrect orders, indicating a need for better training and consistency among staff.
  • RH
    Randy Hilarski
    3 days ago
    5.0
    This is a must stop for me whenever I return home. A turkey on sesame roll, loaded with veggies, provolone, Dibellas oil and vinegar, honey mustard and mayo. Wow, slap me again!
  • SA
    sharyn arbore
    Dec 9, 2025
    5.0
    So much meat. Bread very fresh. Love dibella subs.
  • KD
    Katrina “KLD4404” Davenport
    Dec 8, 2025
    5.0
    The catering order was awesome and a good value for the price! The customer service was outstanding!
  • DD
    DragonPrototype
    Nov 23, 2025
    1.0
    Order large sub. Extra meat. Sub felt skinny. Went home, opened it up. Barely any meat. Little mayo and barely any oil. Mostly bread. What happen to a good sub. I ordered LTO. No lettuce no tomatoes and onion. Never going here again. I even tipped the kid
  • CC
    Charlene Cullen-Schoepfel
    Nov 18, 2025
    5.0
    Dibella's in Baytowne Plaza is always staffed by hardworking and personable employees. The food is always delicious. The restrooms and seating areas are clean! General Manager Chad takes pride in all aspects of managing DiBella's Subs.

Frequently Asked Questions About DiBella's Subs

What type of cuisine does DiBella's Subs offer?

DiBella's Subs specializes in making the best sub sandwiches you’ve ever had.

Where is DiBella's Subs located?

DiBella's Subs is located at 1900 Empire Boulevard, Webster, NY 14580, USA.