Brand Certified
BayTowne Wine & Spirits
4.6(231 reviews)
Certified by BayTowne Wine & Spirits • Mar 01, 2026
Business Details
1900 Empire Blvd, Webster, NY
14580, United States
Certified by BayTowne Wine & Spirits • Mar 01, 2026
(585) 787-9659
Certified by BayTowne Wine & Spirits • Mar 01, 2026
https://baytownewine.com/
Certified by BayTowne Wine & Spirits • Mar 01, 2026
About
Certified by BayTowne Wine & Spirits • Mar 01, 2026
Liquor StoreWine Store
Count on BayTowne Wine & Spirits for a unique assortment of wine, spirits, cider, and sake — as well as everyday favorites — with guidance from our experienced staff. In 2021, we moved from our former location across BayTowne Plaza into our beautiful, freshly renovated 10,000 sqft superstore. We make shopping easy, with knowledgeable staff ready to answer questions and offer recommendations for in-store shopping and various ways to get your items when you buy online: in-store pickup, curbside pickup, delivery up to 15 miles from our store, and shipping across states.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Certified by BayTowne Wine & Spirits • Mar 01, 2026
Hours
Certified by BayTowne Wine & Spirits • Mar 01, 2026
Reviews
4.6
231 reviews
5 stars
184
4 stars
28
3 stars
9
2 stars
5
1 star
5
What are people saying?
AI-generated from recent customer reviews
Staff Knowledge
Customers consistently praised the staff for their friendliness, knowledge, and willingness to help with recommendations.
Selection Variety
The store is noted for its extensive selection of spirits, particularly unique and hard-to-find items.
Customer Service
Overall, the customer service received high marks, although there were a few mentions of less favorable experiences with specific staff members.
Pricing
Many reviews highlighted the competitive pricing and value offered, especially with the loyalty program.
Store Atmosphere
The new location received positive feedback for its layout and cleanliness, contributing to a pleasant shopping experience.
- HDHolly DurhamFeb 14, 20265.0I purchased a very hard to find liquor online. The price was great, the customer service was excellent. The item was shipped quickly. I was blown away by how great the expericience with BayTowne was. Shout out to Lucas for being awesome! Thank you so much! My husband was over the moon with my purchase. I will absolutely be ordering from them again.
- NSNatalie StrouseJan 24, 20265.0Great, knowledgeable and friendly staff. I don't drink much but this weekend is a celebration and I wanted something special. One of the employees, I wanna say his name was Luke... Or maybe Josh? But he was incredibly patient and listened to what I wanted and couldn't have. He made sure I got what I was looking for and didn't just try and sell me on the most expensive bottle in the section. I really appreciated the time he spent helping me and telling me all about the different kinds of liquor. I ended up with 2 bottles and a premade cocktail just for fun. Great price too! I think I paid less than $50. My husband has an account so there was a coupon waiting for me too which is super awesome. Thanks again!
- KNKarl NeubauerJan 19, 20265.0Baytowne is fabulous! Super knowledgeable and friendly staff, amazing selection of everything, and they really support local producers which is all the more reason to support them! Highly recommend!
- SQSteven QuamJan 4, 20265.0I am visiting from out of town and wanted to see if there were any fun rums to bring home and this place is the spot! They have an incredible rum selection offering many styles and have options from across the world. When I was there they had a number of unique store picks. I opted for two of their store picks (pictured). If you are stopping here for rum I highly recommend asking for Lucas. He has incredible rum knowledge and was a delight to get recommendations from/chat about rum with.
- JSJamie StevensonNov 1, 20252.0Baytowne W&S was my go-to since opening the new store. Since the move to the new space, almost everyone has been friendly and helpful. Unfortunately, the “almost” is due to the woman with longer dark hair, glasses, sour puss, and poor demeanor; she needs to get over herself. I’ll never return if there’s a chance I’d have to deal with her.
Frequently Asked Questions About BayTowne Wine & Spirits
What are the regular delivery hours for BayTowne Wine & Spirits?
BayTowne Wine & Spirits offers delivery service Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Which pickup and delivery services does BayTowne Wine & Spirits provide?
They provide in-store pickup, curbside pickup, and delivery services up to 15 miles from the store, with options for online shipping across states.
Where is BayTowne Wine & Spirits located?
BayTowne Wine & Spirits is located at 1900 Empire Blvd, Suite 145, Baytowne Plaza, Webster, NY 14580, USA.
What types of products can I find at BayTowne Wine & Spirits?
They offer a unique assortment of wine, spirits, cider, sake, liquor, gifts, and drink mixers, including everyday favorites and specialty items.
Does BayTowne Wine & Spirits offer wine tastings or related services?
Yes, they offer wine tastings and wine discovery services with knowledgeable staff available to assist you.
What payment options are accepted at BayTowne Wine & Spirits?
They accept American Express, Visa, MasterCard, Discover, and cash payments.
Is BayTowne Wine & Spirits wheelchair accessible and do they have onsite parking?
Yes, the store has wheelchair-accessible parking and free onsite parking available for customers.
How can I place an order online from BayTowne Wine & Spirits?
You can place an order through their online shop at https://shop.baytownewine.com/baytowne-wine-spirits.
What nearby places can I visit before or after shopping at BayTowne Wine & Spirits?
Nearby you can enjoy a relaxing massage at Hand & Stone Massage and Facial Spa, play golf at Jackson's Golf, or dine at Sendu, an Asian fusion restaurant.
Are there nearby stores or services that complement a visit to BayTowne Wine & Spirits?
Yes, nearby stores include CVS Pharmacy for health and beauty needs, Verizon for mobile accessories, and Pet Supplies Plus Baytowne for pet care products.
Can I find real estate agents near BayTowne Wine & Spirits if I am visiting the area?
Yes, several real estate agents and agencies like Howard Hanna Realty and USA Investors Realty are located nearby.
Brand Certified Facts from BayTowne Wine & Spirits
This information is certified by BayTowne Wine & Spirits and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website