BayTowne Wine & Spirits

4.6
227 reviews
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Business Details

1900 Empire Blvd, Webster, NY
14580, United States
(585) 787-9659
https://baytownewine.com/
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About

Liquor StoreWine Store
Count on BayTowne Wine & Spirits for a unique assortment of wine, spirits, cider, and sake — as well as everyday favorites — with guidance from our experienced staff. In 2021, we moved from our former location across BayTowne Plaza into our beautiful, freshly renovated 10,000 sqft superstore. We make shopping easy, with knowledgeable staff ready to answer questions and offer recommendations for in-store shopping and various ways to get your items when you buy online: in-store pickup, curbside pickup, delivery up to 15 miles from our store, and shipping across states.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

BayTowne Wine & Spirits
1900 Empire Blvd, Webster, NY
14580, United States

Hours

Reviews

4.6
227 reviews
5 stars
180
4 stars
28
3 stars
9
2 stars
5
1 star
5

What are people saying?

AI-generated from recent customer reviews

Selection

Customers consistently praised the extensive and diverse selection of spirits, wines, and unique products available.

Staff Knowledge

The staff received high marks for their friendliness, helpfulness, and extensive knowledge about the products.

Customer Service

Many reviews highlighted excellent customer service experiences, with staff going above and beyond to assist customers.

New Management Concerns

Some customers expressed dissatisfaction with changes under new management, indicating a decline in their previous positive experiences.

Pricing

Overall, customers found the prices to be reasonable and competitive, often noting good deals and loyalty rewards.
  • SQ
    Steven Quam
    Jan 4, 2026
    5.0
    I am visiting from out of town and wanted to see if there were any fun rums to bring home and this place is the spot! They have an incredible rum selection offering many styles and have options from across the world. When I was there they had a number of unique store picks. I opted for two of their store picks (pictured). If you are stopping here for rum I highly recommend asking for Lucas. He has incredible rum knowledge and was a delight to get recommendations from/chat about rum with.
  • JS
    Jamie Stevenson
    Nov 1, 2025
    2.0
    Baytowne W&S was my go-to since opening the new store. Since the move to the new space, almost everyone has been friendly and helpful. Unfortunately, the “almost” is due to the woman with longer dark hair, glasses, sour puss, and poor demeanor; she needs to get over herself. I’ll never return if there’s a chance I’d have to deal with her.
  • AS
    Adam Smith
    Aug 30, 2025
    5.0
    Excellent selection and friendly staff. We were looking for a hard to find gin and there it was. Great presentation and atmosphere.
  • ML
    MICHAEL LANGAN
    Aug 1, 2025
    5.0
    THEY CARRY THE HARTWALL ORIGINAL LONG DRINK
  • KV
    Kt Vivacious
    Jan 13, 2021
    5.0
    It's a nice place it's clean and the people are friendly and they have plenty! LOL
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Frequently Asked Questions About BayTowne Wine & Spirits

What are the regular delivery hours for BayTowne Wine & Spirits?

BayTowne Wine & Spirits offers delivery service Monday through Saturday from 9:00 AM to 9:00 PM, and on Sunday from 10:00 AM to 5:00 PM.

Which pickup and delivery services does BayTowne Wine & Spirits provide?

They provide in-store pickup, curbside pickup, and delivery services up to 15 miles from the store, with options for online shipping across states.