Ben & Jerry’s

4.6
721 reviews
Ben & Jerry's Watkins Glen ice cream shop menu item range, including waffle cones, sundaes, shakes, fresh packed pints, and more!

About

Ice Cream ShopSnack ShopCandy StoreBakeryCaterer
Head to our Watkins Glen ice cream shop and dig into any of our euphoric Ben & Jerry's ice cream flavors in the way the first scoops were served up by Ben and Jerry back in 1978. Come enjoy a freshly baked waffle cone, shake or sundae with your favorite flavors.

Details

  • TakeoutAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Ben & Jerry’s
418 N Franklin Street, Watkins Glen, NY
14891, United States

Hours

Reviews

4.6
721 reviews
5 stars
538
4 stars
130
3 stars
27
2 stars
10
1 star
16

What are people saying?

AI-generated from recent customer reviews

Ice Cream Quality

Customers generally praised the delicious flavors and quality of the ice cream, with specific mentions of unique options and the freshness of waffle cones.

Service Experience

The staff received positive feedback for being friendly, helpful, and efficient, contributing to a pleasant overall experience.

Pricing Concerns

Several reviews noted that the prices were considered high, especially in relation to portion sizes, which led to some disappointment.

Cleanliness

The shop was frequently described as clean and well-maintained, enhancing the overall customer experience.

Variety of Options

Customers appreciated the wide selection of flavors, including non-dairy options, although some expressed a desire for even more variety.
  • DH
    Drake Hartford
    Oct 24, 2025
    5.0
    I had never had Ben and Jerries until this occasion. I am not big on sweets but the grandkids wanted ice cream so we went here! I had something called Phish Food spelled just like that with "PH" not an "f" and it was delightful! Thank you to the fast and courteous servers!
  • CN
    Christopher Nazelrod
    Oct 10, 2025
    4.0
    The ice cream was decent, and the cones were fresh. The store was kept clean, which added to the overall good experience. However, the prices were a bit high, and I would appreciate more flavor options.
  • LS
    Lauren Swanson
    Sep 21, 2025
    2.0
    Poor service, inconsistent sized scoops that are pretty small for the price, and stale waffle cone that was $1.50 extra. I was disappointed that we went out of our way for this experience. It was clean though.
  • AW
    Annie Wojcik
    Sep 18, 2025
    5.0
    Nice staff and multiple non dairy options!
  • FF
    Frank
    Sep 18, 2025
    3.0
    My wife's vanilla and my turtle sundae cone, lacked flavor. I know they have some good ones, tthough.

Frequently Asked Questions About Ben & Jerry’s

What types of ice cream products and specialties does Ben & Jerry's Watkins Glen offer?

Ben & Jerry's Watkins Glen offers euphoric ice cream flavors, waffle cones, sundaes, shakes, smoothies, hand-packed pints, ice cream cakes, and catering services.

Does Ben & Jerry's Watkins Glen provide pickup or delivery services?

Yes, they offer in-store pickup and curbside pickup services, as well as same-day delivery.