Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,497 reviews
5 stars
395
4 stars
237
3 stars
289
2 stars
184
1 star
392
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, both in the drive-thru and inside the restaurant, often exceeding 20-30 minutes.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, with complaints about lack of courtesy and poor customer service.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and overall dissatisfaction with food preparation.
Cleanliness and Organization
While some noted cleanliness, others pointed out disorganization and unsanitary practices among staff, particularly in food handling.
Management Issues
Several reviews criticized management for poor oversight and failure to address staff behavior and service quality.
- JIJames Laurence III3 days ago4.0It's mcdonald's, for the most part you know what you're getting. Not the best option out there but good enough to keep you going.
- DDDylanNov 2, 20252.0Service is dog slow all the time. Even when ordering ahead online you can be waiting 20 minutes for a sandwich. Staff are either friendly or hate you for being there.
- TDTenisha DanceNov 1, 20253.0Always a long wait
- MWMr WhiteOct 24, 20251.0Not a single worker came to the register for 20 minutes during lunch. Multiple customers walked out. No organization at all. Unbelievable.
- KKKraothsOct 24, 20251.0I understand it's a fast food and it's a job but if you can't be presentable and at least courteous man go to the back instead of the registers or the windows
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 16th Street & Broadway in Watervliet?
McDonald's is open daily from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available daily from 6:00 AM to 10:30 PM.
Does this McDonald's have drive-through service hours? If so, what are they?
Yes, the drive-through is open daily from 6:00 AM to 11:00 PM.
Which payment methods are accepted at McDonald's in Watervliet?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services are available at this McDonald's location?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's online or via a mobile app for this location?
Yes, you can order through their website, delivery link, or via the McDonald's app available on both Apple App Store and Google Play.
What pickup and delivery options does this McDonald's offer?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
What fun or convenient places are near McDonald's at 16th Street & Broadway that I can visit before or after eating?
Nearby you can visit Veterans Memorial Park for outdoor activities or stop by Watervliet Pool for a swim.
Are there any postal services close to this McDonald's for mailing needs?
Yes, nearby postal services include the Post Office-Watervliet, USPS Collection Point, United States Postal Service, and US Post Office.
Which nearby places provide automotive services close to this McDonald's?
Nearby automotive services include AutoZone, East Coast Tire and Services Center, and East Coast Discount Tire.