Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watervliet, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a negative perception of service quality.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty bathrooms and food preparation areas.
Product Quality
Customers frequently complained about incorrect orders, burnt coffee, and food items not meeting expectations.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and efficiency, indicating that there are positive experiences at this location.
GZ
G Zapata
Feb 26, 2026
1.0
Very mean people told me I had a attitude and she than did not serve us on purpose and she remade it and we got ice cold coffee 2 times when it was spouses be hot coffee
PM
PJ Moss
Feb 20, 2026
1.0
FEBRUARY 20, 2026 at 510pm. I was just in there and got a drink asked for light ice and she gave me a full cup of ice. I took the drink went to the trash and took the ice out. It went down to a half of cup. The guy then told me to get out or he will call the cops. I said for what. He said be cause I put ice in his trash ca tha he just changed. Then in front of another customer started swearing and telling the cashier. Call the cops. She just put ice in my trash can, and it's gonna get all over the place. And I said, I was going to get a refund, and he says, you can get it some other way. But I waited there and I got my refund, and I told him, I will never come back here again. This isn't the first time i've had a problem here. Every time we go there, we have some kind of attitude coming back at us. Or they mess up our order. He started swearing saying the F word and more. Then he said I was being rude and he needed me out right now. I will be getting ahold of the owner about this.
To top it off I went to the bathroom before this happened and the toilet paper was o the floor...EWWW. they never clean and it's sad cause despite all the rudeness I would go there with my kids weekly. NEVER WILL I COME HERE AGAIN. . BOTH WERE RUDE IN THE END.
It doesn't give me a option to post a picture
VY
Vernon Young
Feb 6, 2026
1.0
The service here really was awful . I placed a mobile order online because I know it’s usually busy at this time, when I tell them I’m picking up the lady told me they only do Mobile orders in the store not through the drive thru(which is not true) so I have to wait in a busy line just so I could pull back around and park. Then when I get inside all of the employees are just talking and laughing. No one acknowledges me & I have to ask for my order, just for them to finish their conversation then give me my order. Overall a horrible experience and now I know in the future to Never put in a pre order
RH
Rosemarie Hebert
Jan 17, 2026
5.0
I RUN ON DUNKIN'S
KB
Kevin Bauer
Dec 30, 2025
1.0
I wish I could share a photo omg I had a large clump of hair in my bagel. Thank GOD I opened it before to see how much butter I got. Wasn’t even like human hair it looked like cat or dog hair
What are the operating hours of Dunkin' in Watervliet, NY?
Dunkin' in Watervliet, NY is open daily from 5:00 AM to 8:00 PM.
What special seasonal drinks does Dunkin' offer during the holiday season?
They offer the NEW Cookie Butter Cloud Latte, as well as the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the NEW Berry Sangria Refresher.
Which meals are served at Dunkin' in Watervliet?
Dunkin' serves breakfast, lunch, and brunch meals.
Does the Dunkin' location in Watervliet offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
Where is the Dunkin' in Watervliet located?
It is located at 318 19th St, Albany, Watervliet, NY 12189, USA.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location has a drive-thru service for customer convenience.
What specialities and menu items can I expect at Dunkin' Watervliet?
You can find espresso, coffee, donuts, breakfast sandwiches, and tea among the specialties.
How can I order ahead from Dunkin'?
You can order ahead using the Dunkin' mobile app or via their online ordering link for a fast grab-and-go experience.
What coffee shops are located near Dunkin' in Watervliet?
Nearby coffee shops include another Dunkin' location and Cannoneer Cafe, which offers smoothies, juices, and restaurant services.
What other local amenities are near Dunkin' that visitors might find useful?
Nearby amenities include Walgreens pharmacy, Matador Insurance Agency, and several beauty salons like Who's Next Barbershop and Michelle's Beauty Boutique for various services.
Are there any nearby attractions or landmarks close to Dunkin' Watervliet?
Yes, notable nearby landmarks include the Ohio Street Methodist Episcopal Church Complex and Saint Ann’s Maronite Church, which are interesting historical and religious sites to visit.
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