Dunkin'

3.8
385 reviews

Business Details

318 19th St, Watervliet, NY
12189, United States
(518) 274-1930
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Watervliet, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
318 19th St, Watervliet, NY
12189, United States

Hours

Reviews

3.8
385 reviews
5 stars
182
4 stars
75
3 stars
55
2 stars
19
1 star
54

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty workspaces and improper food handling.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and lack of attentiveness.

Product Quality

There were complaints about food and drink quality, including burnt coffee and incorrect orders, alongside some positive remarks about coffee and donuts.
  • VY
    Vernon Young
    Feb 6, 2026
    1.0
    The service here really was awful . I placed a mobile order online because I know it’s usually busy at this time, when I tell them I’m picking up the lady told me they only do Mobile orders in the store not through the drive thru(which is not true) so I have to wait in a busy line just so I could pull back around and park. Then when I get inside all of the employees are just talking and laughing. No one acknowledges me & I have to ask for my order, just for them to finish their conversation then give me my order. Overall a horrible experience and now I know in the future to Never put in a pre order
  • RH
    Rosemarie Hebert
    Jan 17, 2026
    5.0
    I RUN ON DUNKIN'S
  • KB
    Kevin Bauer
    Dec 30, 2025
    1.0
    I wish I could share a photo omg I had a large clump of hair in my bagel. Thank GOD I opened it before to see how much butter I got. Wasn’t even like human hair it looked like cat or dog hair
  • WM
    Wyatt Moss
    Dec 28, 2025
    2.0
    Drinks were ok, don’t really follow the right directions on the ice. The workers don’t seem happy. And especially glad I didn’t order food cause the workspace was nasty and peoples food was going on it.
  • JK
    Joshua Kokowetz
    Dec 22, 2025
    1.0
    This place is a joke and robs their customers repeatedly ordered a large caramel crunch frozen coffee and a xl caramel swirl which I order on a nightly basis barely any whip cream and the coffee was burnt will be giving the Dunkin on 155 & 9 100% of my business moving forward at least they give you what you are paying for

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Watervliet, NY?

Dunkin' in Watervliet, NY is open daily from 5:00 AM to 8:00 PM.

What special seasonal drinks does Dunkin' offer during the holiday season?

They offer the NEW Cookie Butter Cloud Latte, as well as the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, plus the NEW Berry Sangria Refresher.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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