Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,085 reviews
5 stars
502
4 stars
283
3 stars
161
2 stars
56
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, leading to negative experiences for customers.
Food Quality
Inconsistent food quality reported, with issues such as cold fries, incorrect orders, and complaints of food safety.
Cleanliness
Mixed feedback on cleanliness; some customers noted dirty tables and unsanitary conditions, while others found the restaurant clean.
Service Speed
Service speed varied, with some customers experiencing long waits and others noting quick service.
Pricing
Customers expressed concerns about high prices for fast food, with some feeling the value did not match the cost.
- ALAngie LynnOct 25, 20251.0Two weeks ago my fiance and I wanted food after prepping for my daughter's birthday the next day it was a long night we just wanted food for us and a couple others and it was late. When we first started ordering food Jamal got on the headset and and said "c"mon man its late" Then a lady gets back on the headset and takes our order. We were asked to pull up to wait for our food to be brought out. We waited almost a good hour. The food was brought out my fiance asked for the fries to be remade as they were cold and not fresh the lady gets huffy puffy and grabs the bag and goes to remake them. We waited about another 30 minutes by then our sandwiches and nuggets are cold. She finally comes out with the fries and we told her the food is cold and our sprites tasted funny. Could we just get a refund and she gets an attitude and says the fountains in the back weren't working right that she had to grab it from the lobby and said she'd give us the refund after she gets the money she brings it out and shoves it through a crack in the window and my fiance said wow just throw the money at me and she goes I didn't it's on camera and she really did he had to get out of the vehicle and grab money. She was so beyond rude. Last night we go to get food and she's working. My fiance just wanted a chicken sandwhich and a frosty. Once we get to the window she yells I'm not serving you and slams the window shut. We ask for her name and she absolutely refuses to give it to us and so does other employees. We didn't leave because he just wanted his food we asked multiple times and she still refused to serve us and call the cops. Hopefully no one else has to deal with this because it was absolutely crazy and made us really upset to be treated that way for no reason. We were polite and nice. We will be giving the police report to coorprate or someone else higher up so something can be done about this! The good is expensive, we should get what we pay for.
- WPWilliam & PatriciaOct 16, 20252.0No reason why a dasher should be waiting longer than a few min for an order that should have been completed in the 10min it took to get to the store.
- TCTimmy CollinsOct 8, 20251.0Wanted sweet and sour sauce they gave me some chili sauce and it is trash. Apparently they discontinued sweet and sour and replaced it?? Blame corporate.
- MZMohammad Zakaria Majeed (Zakaria)Oct 1, 20255.0The Wendy's on State Street is awesome
- RRRussellSep 16, 20254.0Always quiet in the dining area. It’s never really busy.
Frequently Asked Questions About Wendy's
Is State St Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Watertown, NY?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Watertown, NY into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (315) 788-9694.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does State St Wendy’s serve breakfast?
Yes, this Wendy’s location in Watertown, NY serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's on State Street?
The drive-through is open from 7:00 AM to midnight Monday through Wednesday and Sunday, and from 7:00 AM to 1:00 AM Thursday through Saturday.
Is delivery available at Wendy's in Watertown, NY?
Yes, delivery is available. You can check availability and order through the Wendy's app or at order.wendys.com by entering your delivery address.
Does this Wendy's location serve breakfast?
Yes, the State Street Wendy's in Watertown serves breakfast including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on State Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I use the Wendy's mobile app to order food from the State Street location?
Yes, you can order through Wendy's mobile app or their website for pickup, delivery, or dine-in.
How can I contact Wendy's at 419 State Street for feedback or questions?
You can call (315) 788-9694 directly, reach Customer Care via live chat on their Contact page, or call 888-624-8140. You may also provide feedback using the Wendy’s Customer Satisfaction Survey online.
Are there other fast food restaurants near Wendy's on State Street?
Yes, nearby are other fast food restaurants including Burger King and Little Caesars Pizza, offering you more dining options in the area.
What local shopping places are near Wendy's on State Street?
Nearby shopping destinations include State Street Market (an antique store and flea market), Kaleighdoscope, Homestead 315, and ByBessy (flowers and gifts shop). You can enjoy some shopping before or after your meal.
Are there beauty and spa services close to Wendy's?
Yes, Mint Julep Spa and Salon, LaniLux (waxing and spa), and Hair & Makeup By Renee (beauty and tanning) are located nearby for your convenience.
Where can I find Wendy's nutrition and allergen information for menu items?
Nutrition and allergen information is available on the Wendy’s menu website, the mobile app, and in each restaurant with a nutrition information poster. You can also see updates when customizing your order online.