Taco Bell

Reviews

• AC

  Ash Crash

  Feb 18, 2026
  1.0
  Sent my boyfriend with my card to pick up food so we didnt miss breakfast time while i was at my apt. By the time we got home, realized they forgot our breakfast burritos Which was half of the order. I didn’t want to eat the food and get accused of eating burritos so we drove another 30 minutes to town to get a refund. When we walked in an Associate Tiffany was apologizing to us since another staff admitted they knew they forgot the Burritos when im assuming a manager named mary comes up and starts pointing at the one associate named tiffany saying it was her fault they were missing. Then Mary proceeded to tell us to come back and get our breakfast items tomorrow since we come all the time and argued with me about getting a refund. It was lunchtime at that point so we couldn’t get our food remade. Mary was so unprofessional, from arguing about giving us a refund and trying to blame the employees On who forgot the burritos, The nerve to tell me to come back tomorrow for my breakfast items . Then to make a statement theres always the other tacobell on state street we can shop at. Not sure where mary can ban us for asking for a refund. So unprofessional and negligent management is she is the manager.
• TT

  T

  Feb 15, 2026
  1.0
  Order is always incorrect, ordered 3 grilled cheese burritos, and only got 1 grilled cheese, and 2 random tacos and this happens every time
• NC

  Nickolass m Clew-brower

  Jan 18, 2026
  5.0
  Vary busy present staff and there was not any complaints from the food or anything no trash on floors like most have that tiny rapper and straw you see not here spic and span even waited for 25 minutes saw someone on brake not a word of complaints or anything even waiting for my order was so pleasant I was amazed keep only my crunch wrap was just overdone and not fully closed but that's acceptable well done
• DG

  Dawn G

  Jan 12, 2026
  4.0
  They have messed up my order last 3x but are fast on fixing it
• MD

  Macy Defoe

  Dec 28, 2025
  1.0
  I went through the drive thru tonight and ordered a larger order and the person who took my order was very rude and dismissive. I don’t understand why people in fast food have to be rude to the customer, thought the customer was always right. I will be not going to the arsenal street Taco Bell in Watertown ny the service sucks and there attitudes. And I will be following up with corporate

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