Customers generally praised the food, especially the pizza and wings, noting them as delicious and well-prepared.
Service Issues
Many reviews highlighted consistent problems with service, including long wait times, incorrect orders, and rude staff.
Delivery Timing
Numerous customers reported issues with delivery times being significantly longer than promised, leading to frustration.
Customer Experience
While some customers had positive experiences with friendly staff, others reported unprofessional behavior and poor communication.
CH
Constance Hudson
Jan 4, 2026
5.0
Love the pizza!! Always delicious. The wait time was a bit too much. My pizza wasn’t ready until 30 minutes after my online order said it would be ready.
I’ll be back, I’ll just call ahead to see what the wait time is.
KU
Kimberly UnderwoodUnderwood
Jan 1, 2026
1.0
If I could give zero stars I would. Our
last 2 orders they have forgot half of it. Delivery driver Ask if we want the food or a refund. Dude we ordered for our dinner of course we want it. Call the store and they were completely rude about it. By the time we got the rest of our food the haddock was cold and soggy. I will not order from them again. They will not get a 3rd chance.
NL
Nathan Larkin
Dec 30, 2025
1.0
Food is never even close to on time..
Add an hour to when they say it will be done..
They are very well staffed, but unorganized and slow.. Its every single time, and its frustrating.
After years of being late, I brought it up and they were smug..
Home Deli and Cams both have better service by a long shot!
JD
Jared Dickinson
Dec 23, 2025
4.0
My only complaint is that it takes 30 minutes to get one sub. I understand they have to deep fry the chicken, but other businesses in the area who make the same sub get it done a lot faster. However, the food/ingredients are much better than other businesses so I keep coming back.
ND
Nicholas Duerson
Dec 21, 2025
5.0
Hands down the better of the only 2 cauliflower crust options in Watertown, Arts Jug being the other. The sauce, crust, and cheese were absolutely perfect!
Wings were also 10/10
Frequently Asked Questions About Papa Tino's Pizzeria
What are the regular opening hours of Papa Tino's Pizzeria?
Papa Tino's Pizzeria is open Monday to Sunday from 11:00 AM. Closing time is 9:00 PM on Monday, Tuesday, Sunday and 10:00 PM Wednesday through Saturday.
Does Papa Tino's Pizzeria offer delivery and in-store pickup services?
Yes, Papa Tino's Pizzeria offers both in-store pickup and delivery services.
What are the delivery hours for Papa Tino's Pizzeria?
The delivery service is available Monday to Sunday from 11:00 AM. Closing time is 9:00 PM on Monday, Tuesday, Sunday and 10:00 PM Wednesday through Saturday.
When can I place a takeout order at Papa Tino's Pizzeria?
Takeout orders can be placed from 11:00 AM to 9:00 PM on Monday, Tuesday, and Sunday, and until 10:00 PM on Wednesday through Saturday.
Where is Papa Tino's Pizzeria located?
Papa Tino's Pizzeria is located at 716 Mill St, Watertown, NY 13601, USA.
How can I contact Papa Tino's Pizzeria by phone?
You can reach Papa Tino's Pizzeria by calling +1 315-782-7272.
Where can I view the menu and place an order online for Papa Tino's Pizzeria?
You can view the menu and place orders online at https://papatinospizzeria.com/menu.
Is there a nearby coffee shop where I can grab a quick snack before or after visiting Papa Tino's Pizzeria?
Yes, Dunkin' is nearby and is a great place to enjoy coffee and snacks before or after your visit to Papa Tino's Pizzeria.
Are there any entertainment or activity venues near Papa Tino's Pizzeria?
Yes, Dance World is located nearby and offers dance classes and theatre activities you might enjoy before or after your meal.
Is there a bar close to Papa Tino's Pizzeria for drinks after dining?
The North Side Improvement League bar is near Papa Tino's Pizzeria and can be a good choice for drinks after your meal.