Panera Bread

4.2
1074 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Watertown is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
21872 Towne Center Drive, Watertown, NY
13601, United States

Hours

Reviews

4.2
1,074 reviews
5 stars
619
4 stars
252
3 stars
95
2 stars
34
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were complaints about inconsistent quality, including old ingredients and poor presentation.

Service Issues

Numerous reviews highlighted slow service, disorganization, and rude staff, impacting the overall dining experience.

Atmosphere

The atmosphere received mixed reviews, with some praising the cleanliness and comfort, while others noted it was often messy and uninviting.

Pricing Concerns

Many customers felt the prices were high for the quality and portion sizes, leading to dissatisfaction regarding value for money.

Staff Friendliness

Some staff members were praised for their friendliness and helpfulness, but there were also reports of unprofessional behavior from certain employees.
  • AT
    Angela Tillinghast
    1 day ago
    5.0
    As ALWAYS - Panera Bread is jus amazing anywhere you go... Their standard is the same across the board. The place is well kept. The employees are kind amd knowledgeable... The manager even stopped what he was doing to talk to me when I asked him if they were hiring and mentioned that I use to work for Panera Bread... AS ALWAYS - COMPLETELY SATISFYING - SEAMLESS - AN ALL AROUND GOOD EXPERIENCE ♥️ you P Bread
  • FV
    F. Mark VanderMey
    Oct 18, 2025
    5.0
    Great as usual!
  • EA
    Eyal Asher
    Oct 4, 2025
    5.0
    מקום נהדר להתחיל בו את הבוקר המון אופציות למאפים מלוחים ומתוקים, כריכים וארוחת בוקר. הקפה גם טוב. המון חניה חינם
  • CM
    Connie Mahar
    Sep 29, 2025
    3.0
    Food was ok be specific the people were wonderful
  • GM
    Gizelle Meeks
    Sep 6, 2025
    1.0
    The salads have factory made processed chicken, they don't use fresh romaine like they did years ago. My avacado had significant brown on it. All together the salad was not worth $15 - Corelife much more fresh than panera.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Watertown accept reservations?

No, Panera Bread in Watertown does not accept reservations.

What are the opening hours for Panera Bread Watertown?

Panera Bread in Watertown is open Monday to Friday from 6:00 AM to 9:00 PM, and on Saturday and Sunday from 7:00 AM to 9:00 PM.