McDonald's

Reviews

• TM

  Thelma Monell

  2 days ago
  3.0
  Ordered through the app for pick up at the drive-thru. Ordered 4 holiday pies, a milkshake, and a vanilla iced coffee. Was told they only had one holiday pie and they had to substitute the rest with apple. When handed the bag I was told I was given extra for the inconvenience. There were only 4 pies in the bag. I don’t care about the extra because I really don’t like the apple pies anyway, but extra would imply that you were given more food than you paid for.
• JJ

  Jular

  6 days ago
  1.0
  Every time I come here, I wait for more than 20 minutes. Even when it's not busy. I also received someone else's order for the second time in a row. Seriously, just go to Arsenal St.
• VV

  Vani Venugopal

  Dec 31, 2025
  3.0
  Probably the slowest McDonalds in the world. They do not have enough staff, whoever was there was kind and trying their best.
• DE

  David Ellis

  Dec 22, 2025
  5.0
  Saturday, December 13th, found my beloved and I traveling South on I-81 to Watertown for Christmas shopping. We like to stop at the Love's Travel Stop near Exit 47 to fill up with cheap gas. (Hint: Save an extra ten cents per gallon with the Love's app!) It was a little after 10am so we decided to take a few minutes for breakfast at McDonald's located inside the Love's. Our order taker was a pleasant young lady named Morgan. The time it took from placing our order to having it brought (by Morgan) to our table was fairly brief and the food was hot as was the coffee (Caution!) and tasty. My bride ordered the bacon & egg McGriddle meal, while I had the steak, egg & cheese McBagel sandwich. (McBagel? Yeah, it has a nice Mickey D's ring to it, don't you think?) We both enjoyed our hot breakfast meals on a snowy Saturday morning, and can recommend this McDonald's location without hesitation!
• TD

  tasha dwyer

  Dec 14, 2025
  1.0
  If I could give negative stars for this specific location I would. It is in such a convenient location yet we avoid it at all cost because there are constant long waits, then when you do finally get your food it is cold and items forgotten. I already submitted THREE complaints directly to McDonalds and the cases were closed before anyone responded yet somehow the messages I received said that I didn’t respond back within 72 hours . That leads me to believe the local manager is telling corporate that they tried to contact me and I didn’t respond which would be a lie and makes this location even worse. They almost ALWAYS make you pull up past the drive thru and sit and wait. The last time we went there we waited at the window for 20 minutes with one table already eating inside, no one else inside or in the drive thru line. The workers were too busy chatting with each other to let us know there was going to be an extended wait. Once we got our food items were forgotten and everything….literally everything was cold….we waited 40 minutes for cold food and items forgotten. This wasn’t the first time but surely will be the last because we will absolutely never go back to this location. I will be submitting a FOURTH case to McDonalds and a corporate complaint to Loves as well. Clearly the manager of this location needs to get control of this restaurant or be removed if they don’t have the skill set to get it under control.

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