Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,748 reviews
5 stars
641
4 stars
397
3 stars
360
2 stars
137
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of experiences with service, ranging from friendly and efficient to slow and unhelpful.
Food Quality
There were frequent complaints about food being cold, incorrect orders, and issues with cleanliness, including hair found in food.
Order Accuracy
Many customers experienced problems with their orders being incorrect or incomplete, leading to frustration.
Atmosphere
The restaurant was noted for its friendly staff and community feel, but some reviews mentioned cleanliness issues and a depressing atmosphere.
Speed of Service
While some customers praised the quick service, others reported long wait times, especially during busy hours.
- DCDylan Cantrell2 days ago1.0ran out of fries somehow. how does that even happen?! EDIT: I didn't buy anything so there's not really much you could do to help. I wasn't scammed, it's just crazy that they literally ran out of fries.
- ANAnn Norcross3 days ago5.0Delightful convenient and quick
- LHLo Hankey5 days ago1.0Modifications on food aren’t honored.
- JJJular5 days ago5.0I almost have no issues here. The good service stands out
- EHEmily HarberNov 29, 20254.0was very disappointed when I asked to add Mac sauce and instead got completely plain mcchickens. No lettuce, mayo, or Mac sauce. After waiting 15 mins. This was my lunch break food so I couldn’t go back. I didn’t even eat it because I don’t like dry sandwiches :(. The service and employees at the windows were great tho.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 924 Arsenal St, Watertown, NY?
McDonald's at 924 Arsenal St is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this location offers delivery services 24/7 with options like same-day delivery and no-contact delivery.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at 924 Arsenal St has a drive-through that operates 24 hours a day, seven days a week.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food using a mobile app for this McDonald’s location?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online ordering system.
What types of services are offered at this McDonald's?
Services include Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find nearby automotive services if I visit this McDonald's?
Nearby you can find Mavis Discount Tire and Valvoline Instant Oil Change for tire and automotive services, as well as Timesaver Oil Change for quick oil changes.
Are there other fast food restaurants near this McDonald’s?
Yes, nearby fast food options include Arby’s, Taco Bell, and KFC located close to this McDonald’s on Arsenal St.
What nearby places can I visit for groceries or specialty food stores when at McDonald's?
Close by are The Mustard Seed Natural Market and Cafe, Fit Food Catering, and Bottle Caps Beverage Center, which offer groceries, health foods, and beverages.
Are there convenient financial services near McDonald's on Arsenal St?
Yes, AmeriCU Credit Union and Western Union are nearby for banking and money transfer services.