Brand Certified
McDonald's
3.6(1754 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
924 Arsenal St, Watertown, NY
13601, United States
Certified by McDonald's • Mar 01, 2026
(315) 786-3073
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.6
1,754 reviews
5 stars
643
4 stars
398
3 stars
362
2 stars
138
1 star
213
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rude interactions and slow service.
Food Quality
Feedback highlighted issues with food temperature, freshness, and order accuracy, with some customers receiving cold or incorrect items.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in bathrooms and behind the counter, affecting the overall dining experience.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived value for money, noting that portions seemed smaller and quality declined.
- KKKathy6 days ago3.0Food always seems to be cool fries aren't even hot or fresh
- KMK MJan 31, 20261.0I'm done ordering delivery from McDonald's. I had to pay $5.39 for a large order of fries and it wasn't even a small. There's no customer service. You can't complain to anybody. Not on doordash and not on the mobile McDonald's app. There's no where to even look for your receipt. It's a rip off.
- JDJacob DeWittJan 30, 20262.0Consistently the worst McDonald's location within 20 minutes of Watertown (there are 4), recently went and you could tell the fries were cooked in very old oil, very strong burnt oil smell, went through the drive through again and was put in the curbside slot and I was told they were making them fresh, I waited 15 minutes which wouldn't have been a big deal at all but all I ordered was 2 double cheeseburgers which came out overcooked, dry, and cold with little to no mustard and a small amount of ketchup, which didn't help the dryness, if you are going to go to this McDonald's location I would only recommend going at night, or in the morning for their breakfast, they seem to be better at those times, if you're looking to get lunch, please consider taking a extra 10 minutes to go to state street or loves McDonald's
- DCDeborah “Deb” CaroleoJan 13, 20265.0I absolutely love coming to McDonald's getting what I want and it being right
- JJJularJan 7, 20265.0I almost have no issues here. The good service stands out
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 924 Arsenal St, Watertown, NY?
McDonald's at 924 Arsenal St is open 24 hours every day of the week.
Does this McDonald's location offer delivery services?
Yes, this location offers delivery services 24/7 with options like same-day delivery and no-contact delivery.
Is there a drive-through available at this McDonald's?
Yes, the McDonald's at 924 Arsenal St has a drive-through that operates 24 hours a day, seven days a week.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Can I order food using a mobile app for this McDonald’s location?
Yes, you can order using the McDonald's App available on iOS and Android, or through their online ordering system.
What types of services are offered at this McDonald's?
Services include Drive-Thru, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Where can I find nearby automotive services if I visit this McDonald's?
Nearby you can find Mavis Discount Tire and Valvoline Instant Oil Change for tire and automotive services, as well as Timesaver Oil Change for quick oil changes.
Are there other fast food restaurants near this McDonald’s?
Yes, nearby fast food options include Arby’s, Taco Bell, and KFC located close to this McDonald’s on Arsenal St.
What nearby places can I visit for groceries or specialty food stores when at McDonald's?
Close by are The Mustard Seed Natural Market and Cafe, Fit Food Catering, and Bottle Caps Beverage Center, which offer groceries, health foods, and beverages.
Are there convenient financial services near McDonald's on Arsenal St?
Yes, AmeriCU Credit Union and Western Union are nearby for banking and money transfer services.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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