Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
1,053 reviews
5 stars
403
4 stars
243
3 stars
167
2 stars
80
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Many reviews highlighted poor food quality, including cold items, incorrect orders, and unsanitary conditions.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and good service during their visits.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staffing and failure to address customer complaints.
- LHLo Hankey5 days ago5.0Thee only location where the staff have their act together.
- BUBaby UziNov 28, 20251.0the guy with long hair i think his name is kegan i herd someone say his name i got table service and he brought the food and i asked were my drink is and he said that’s not how you talk to people and now i can get my own drink absolutely disrespectful
- LSLiz SmithNov 18, 20251.0Every time I go something is wrong. Why keep going? I stop going then mistakenly try again and it's still the same result.
- SSSanaiyahNov 7, 20251.0Disgusting. Absolutely gross. Never should someone bite into “chicken” or a “burger” and something bursts that’s not meat, meat juice, sauce, or fat. Either way these places need to be taken down.
- JBJ BOct 30, 20251.0Ordered a Large Meal #10 Monopoly pieces are missing. Fries were old. Charged for me extra sauce when I didnt recieve it. Ice coffee was a Days Old. Very sad.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's in Watertown, NY?
McDonald’s is open from 5:00 AM to 11:00 PM Monday through Friday, and from 6:00 AM to 11:00 PM on weekends.
Can I get delivery service from McDonald's in Watertown, NY?
Yes, McDonald's offers delivery every day from 6:00 AM to 11:45 PM, including same-day and no-contact delivery options.
Does this McDonald's location have a drive-thru? What are the hours?
Yes, there is a drive-thru available. It operates from 5:00 AM to 11:00 PM Monday through Thursday, and till midnight on Friday and Saturday; on Sunday, it's open from 6:00 AM to 11:00 PM.
What payment options are accepted at the McDonald's on 1809 State St?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
Where can I find the full menu of McDonald's Watertown online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Is there a mobile app to order from McDonald’s Watertown?
Yes, you can order using the McDonald's App available on both Apple App Store and Google Play Store.
What services does McDonald’s offer at the Watertown location?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
What nearby places can I visit before or after eating at McDonald's on State Street?
You can visit the Watertown Eye Center for eye care, or stop by Kinney Drugs convenience store nearby. Northland Plaza shopping center is also close for shopping excursions.
Are there health and wellness services near McDonald's Watertown?
Yes, nearby options include LUXE, An Aesthetic Studio for medical spa services, Good Fortune Asian Massage for massage therapy, and Cosmetic & Laser Surgery for beauty treatments.
What are some convenient stores and gas stations close to McDonald's at 1809 State St?
Cumberland Farms and Fastrac are nearby convenience stores and gas stations where you can fuel up or shop before or after your meal at McDonald’s.