Kinney Drugs

3.3
79 reviews
Kinney Drugs Storefront

About

Drug StoreGeneral StoreConvenience StorePrescription Drugs
Kinney Drugs is a 100% employee-owned regional chain of full-service pharmacies and retail stores. Pharmacy services include: free prescription delivery, immunizations (COVID-19, flu, shingles, and pneumonia), pet prescriptions, medication flavoring, free Medicare Part D plan comparisons, and mobile/online and telephone refills. Retail includes over-the-counter medications, personal care, convenience, beauty, household supplies, pet supplies, apparel, Lottery, and more. Most stores also offer blood pressure readings, photo services, Western Union, bill pay, and money orders. The company offers deals, points, and surprises for its tHRiVe Rewards loyalty program members. Founded in 1903 in Gouverneur, NY, Kinney Drugs now has 95 locations across NY and VT.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Kinney Drugs
905 Coffeen St., Watertown, NY
13601, United States

Hours

Reviews

3.4
61 reviews
5 stars
27
4 stars
6
3 stars
6
2 stars
6
1 star
16
  • PH
    Phillip Harris
    Oct 22, 2025
    1.0
    a HORRIBLE customer service experience there yesterday , as soon as I informed the clerk that she gave me the wrong amount of change she immediately went in to the offensive mode. Sad to see the Kinney Drug chain loosing it's hometown charm.
  • DK
    David Kingsbury
    Oct 2, 2025
    1.0
    So far they are off to a terrible start. I may edit this review in the future but as of now my wife and I have been trying to fill out scripts for over a week and we were told the next day three different times. Now our pick up schedule is going to be offset because of the NY State registry requirements are regulated. Hopefully they will prorate their mistakes when we come to pick up our meds next month. Otherwise I will be changing pharmacy after being a loyal customer to Kinney's for just under 20 years
  • MS
    Michael Dixon Sr
    Apr 17, 2025
    1.0
    It's funny when you pick up a script and sign on the pad it asks you do you accept counseling from the pharmacist but they never ask you if you want to speak to the pharmacist. So they want you to lie. So I'm going to contact the state to see if that is legal.
  • AD
    Andrew Duffy
    Jan 23, 2024
    2.0
    I have been a customer of Kinney Drugs since I was an infant and continue to stay loyal to my hometown business. However, things have changed. It takes days to put up a simple prescription which is tolerable, but to think that you no longer have to answer your phone is inexcusable. I am all done trying to accommodate you, and will be going to your competitor. What a shame.

Frequently Asked Questions About Kinney Drugs

How can I manage my prescriptions?

Sign up for an online account or download the Kinney Drugs mobile app to refill and track prescriptions, sign up for text notifications, and get medication reminders.

How can I schedule a vaccine appointment?

Schedule an appointment online by visiting https://kinneydrugs.com/locations/appointments/