Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1290 Arsenal Rd. in Watertown is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
1,060 reviews
5 stars
717
4 stars
234
3 stars
60
2 stars
18
1 star
31
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally praised the burgers and fries, noting the freshness and flavor, though some mentioned inconsistencies in quality.
Pricing
Many reviews highlighted the high prices, with several customers feeling that the cost was too steep for fast food.
Service
The staff received positive feedback for being friendly and attentive, although there were some complaints about order accuracy and speed.
Cleanliness
The restaurant was frequently noted for its cleanliness, with several customers appreciating the well-maintained environment.
Atmosphere
Several customers commented on the loud music, which detracted from their dining experience.
- DGDavid GuanDec 29, 20255.0Really kind employees! Greeted and helped with amazing attitude. Went extra mile to help out- wanted to reheat burger since had an emergency call and they ended up remaking it with all smiles.
- JDJosh DNov 17, 20255.0First time trying this place, generous portion size, especially fries. Very friendly service.
- MMMemestarNov 14, 20253.0The food is really good I had their patty melt it was really good but my problem is it is very expensive. $120 for a family of 5. The fries are good but honestly McDonald’s fries are more flavorful than these fries. One of the cashiers was very confusing with our order and we had to repeat ourselves multiple times. In a nutshell this place is good just don’t bring your family otherwise you’ll be paying like at a restaurant.
- JTjason towneNov 6, 20253.0It's expensive the burgers are nothing to write home about, the fries are some of my favorite
- ARAlexander RodingNov 1, 20255.0I’d never been to a 5 guys before is my wife said she needed us to go. I got 2 burgers and split some fries with my wife. The meat quality was very good and probably cooked and seasoned. The fries were hot and seasoned well. The veggie toppings were all fresh and crisp and they don’t drown the burgers in condiments. The staff was friendly and the place was clean. It was more expensive than I expected but was also a lot better than I expected. I’ll definitely be going back.
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys Watertown accept reservations?
No, Five Guys at 1290 Arsenal Rd. does not accept reservations.
What are the operating hours for Five Guys Watertown?
Five Guys in Watertown is open daily from 10:30 AM to 10:00 PM.
Does Five Guys offer delivery and pickup services at this location?
Yes, Five Guys Watertown offers in-store pickup, delivery including same-day and no-contact delivery options.
How can I order from Five Guys in Watertown online?
You can order online through their official ordering website at https://order.fiveguys.com/location/watertown/menu or via their app available on iOS and Android.
What types of payment methods are accepted at Five Guys Watertown?
Five Guys Watertown accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does Five Guys Watertown have gluten-free options?
While buns and some condiments contain gluten, you can enjoy sandwiches without buns using wraps or bowls. However, cross-contamination risk exists. Please review their allergen chart for details.
Is there wheelchair accessibility at Five Guys in Watertown?
Yes, Five Guys Watertown has wheelchair accessible entrance, parking, seating, and restrooms.
Are children welcome and are there high chairs available?
Yes, children are welcome at Five Guys Watertown, and high chairs are available for young kids.
What are some nearby dining options close to Five Guys Watertown?
Nearby dining options include Chipotle Mexican Grill, Buffalo Wild Wings, Chick-fil-A, Sonic Drive-In, IHOP, and Ruby Tuesday, offering a variety of cuisines for diverse tastes.
Are there hotels nearby if I'm visiting Five Guys in Watertown?
Yes, nearby hotels include Holiday Inn Express and Suites Watertown-Thousand Islands and the Hilton Garden Inn Watertown/Thousand Islands, convenient for visitors dining at Five Guys.
What coffee shops are close to Five Guys Watertown for grabbing a drink before or after a meal?
Near Five Guys, you can visit Tim Hortons and Starbucks for coffee or other beverages to enjoy alongside your meal or afterward.