Brand Certified
Dunkin'
3.6(318 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
1279 Coffeen St, Watertown, NY
13601, United States
Certified by Dunkin' • Mar 01, 2026
(315) 405-8787
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watertown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
318 reviews
5 stars
134
4 stars
60
3 stars
41
2 stars
25
1 star
58
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, with many experiencing long wait times and incorrect orders.
Order Accuracy
A significant number of reviews highlighted frequent mistakes with orders, including wrong items and missing components.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the establishment.
Staffing Issues
Many reviews mentioned that the location is often understaffed, leading to slow service and poor customer experiences.
Mixed Food Quality
While some customers enjoyed the coffee and food, others complained about the quality, including cold or improperly prepared items.
- ASAngela SimonsJan 31, 20261.0Worst Duncan I’ve ever been to right around the corner from us. I don’t stop there very often, but this is why order my husband a bagel sandwich when he opened it the top wasn’t even put on the bagel. It was like in two pieces was terrible. My coffee was cold. Very very sweet and hard to get your truck through to the drive-through. They didn’t plow very well I had to put it in four-wheel-drive to get through the drive-through. This is not the first time I’ve had issues with this place. People are rude. They don’t care what you have to say zero work ethics, somebody needs to look at the manager if he’s not taking care of all these bad reviews
- SWSarah WoodwardJan 30, 20263.0I went and got a chai latte and I asked for skim milk however they put whole milk in it and I cannot drink it so basically it was a waste of a of $6 at dunkin' for something I cannot drink.
- NBNate BloxhamJan 10, 20261.0Bad attitude from the employees and lots of complaints from the staff. As soon as I walked in, I heard a really vile joke being told by the employee. I wanted to turn around as soon as I walked in, but I'm hungry. I won't be back to this location even though I live around the corner....
- R8RyGuy 83Dec 16, 20251.0The worst service for a dunkin I've been too. Think the drive thru would be any quicker guess again. And the attitude from the staff. I always try to avoid this one if I can. Do better
- ELEllie LibertyDec 3, 20251.0Every time I visit this location, I’m stuck waiting in the drive thru for over 30 minutes. I literally ONLY pull in this place when I see just one car at the order menu and STILL WAIT for an obscene amount of time. More than once I’ve driven away from the window without my food or a refund because my 30 minute lunch break is over. Today is the last $15 I will just drive away from because this location is a poor example of what dunkin donuts is supposed to be.
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Watertown, NY?
Dunkin' in Watertown, NY is open daily from 4:00 AM to 7:00 PM.
Does Dunkin' Watertown offer delivery and curbside pickup services?
Yes, Dunkin' Watertown offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Watertown?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What types of food and drinks can I find at Dunkin' Watertown?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and more with over 50 varieties of donuts and dozens of premium beverages.
Does Dunkin' Watertown have a drive-thru option?
Yes, this location has a drive-thru for convenient ordering.
Can I order ahead at Dunkin' Watertown using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Is there free Wi-Fi available at Dunkin' Watertown?
Yes, Dunkin' offers free Wi-Fi at this location.
What nearby convenience stores are close to Dunkin' on Coffeen St?
Nearby convenience stores include Quicklee's, 7-Eleven, and Mobil gas station which also offers convenience items.
Are there dining options near Dunkin' Watertown for a full meal?
Yes, nearby dining options include Shorty's Place diner and Cracker Barrel Old Country Store for breakfast, brunch, or American cuisine.
What nearby services could I visit after grabbing coffee at Dunkin'?
After Dunkin', you can visit places such as Watertown Urgent Care for medical needs or the Melvil Dewey Library, JCC for public services and events.
Brand Certified Facts from Dunkin'
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Certified March 01, 2026Yext Knowledge Graph
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