Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watertown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported long wait times, especially in the drive-thru, often exceeding 20-30 minutes.
Customer Service
Many reviews highlighted rude or unfriendly staff interactions, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, including missing items and wrong food or drink preparations.
Cleanliness
Several reviews mentioned unsanitary conditions and a lack of cleanliness in the establishment.
Product Quality
Customers expressed disappointment with the quality of food and drinks, citing issues like stale items and incorrect flavors.
NB
Nate Bloxham
3 days ago
1.0
Bad attitude from the employees and lots of complaints from the staff. As soon as I walked in, I heard a really vile joke being told by the employee.
I wanted to turn around as soon as I walked in, but I'm hungry.
I won't be back to this location even though I live around the corner....
R8
RyGuy 83
Dec 16, 2025
1.0
The worst service for a dunkin I've been too. Think the drive thru would be any quicker guess again. And the attitude from the staff. I always try to avoid this one if I can. Do better
EL
Ellie Liberty
Dec 3, 2025
1.0
Every time I visit this location, I’m stuck waiting in the drive thru for over 30 minutes. I literally ONLY pull in this place when I see just one car at the order menu and STILL WAIT for an obscene amount of time. More than once I’ve driven away from the window without my food or a refund because my 30 minute lunch break is over. Today is the last $15 I will just drive away from because this location is a poor example of what dunkin donuts is supposed to be.
BD
Brian Day
Nov 28, 2025
2.0
I've given up on this location, everytime I stop there something happens, the latest being stuck in the line for almost 25 minutes and when I got to the window I was never greeted and waited another 5 minutes before giving up. Previous times I've stopped there and they are out of tea or bagels and they don't tell you till you pull up to the pickup window.
GG
Giovany Giraldo
Nov 23, 2025
1.0
Let's start with this morning and to my entrance.I wasn't even greeted appropriately, I was scolded at and asked, what do I want when I was hencefort shocked of the response?I looked at the young lady with glasses and blonde hair.That was organizing the donuts. I forcefully responded "Excuse me?, you mean good morning and how are you."
Hence forth causing an uncomfortable setting to the environment. To the point that in her aggression towards simple Edicate she Rushed my ordered and Charged me for something i have never once ever ordered in my time of coming to this Dunkin.
I work in fort Drum so now i cant rely on my closest coffee spot Because You have unfriendly NonMorning individuals Breathing at your counter ruining others days !
Upon me stating that it was wrong the staff scolded in my direction like it wasnt a big deal after waiting for 8 mins , The customer that was handed Chocalate Donuts Balls noticed the interaction and told me its this "Younger generation "
I REFUSE TO ONLY BE 5-7 YRS OLDER AND FEEL LIKE I CANT BE ADMIRED R APPRECIATED FOR MY BUSINESS . I WANT MY MONEY BACK AND I WILL TAKE MY business elsewhere if this Matter isnt resolved. You need Happy friendly faces at the counter not whatever that was.... Ima Go change tires and Oil 🛢 for Our #FortDrum #Troops while you guys sulk in your stress over brewing and Toast ....
Try not to ruin ppl days . You dont know what some ppl have to do To bring A paycheck home . And yet we prob make same amount . I would never look down on someone the way she made me feel."
" HI WELCOME TO DUNKIN POINT BLANK PERIOD "
WE ARE NOT TO old or young to Bring a smile on ppls Faces .
Making my money time and Breakfast all Crap isnt fair .
What are the operating hours for Dunkin' in Watertown, NY?
Dunkin' in Watertown, NY is open daily from 4:00 AM to 7:00 PM.
Does Dunkin' Watertown offer delivery and curbside pickup services?
Yes, Dunkin' Watertown offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Watertown?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What types of food and drinks can I find at Dunkin' Watertown?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and more with over 50 varieties of donuts and dozens of premium beverages.
Does Dunkin' Watertown have a drive-thru option?
Yes, this location has a drive-thru for convenient ordering.
Can I order ahead at Dunkin' Watertown using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Is there free Wi-Fi available at Dunkin' Watertown?
Yes, Dunkin' offers free Wi-Fi at this location.
What nearby convenience stores are close to Dunkin' on Coffeen St?
Nearby convenience stores include Quicklee's, 7-Eleven, and Mobil gas station which also offers convenience items.
Are there dining options near Dunkin' Watertown for a full meal?
Yes, nearby dining options include Shorty's Place diner and Cracker Barrel Old Country Store for breakfast, brunch, or American cuisine.
What nearby services could I visit after grabbing coffee at Dunkin'?
After Dunkin', you can visit places such as Watertown Urgent Care for medical needs or the Melvil Dewey Library, JCC for public services and events.