Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watertown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.6
309 reviews
5 stars
131
4 stars
60
3 stars
40
2 stars
24
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including wrong items and missing components, leading to customer frustration.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers experiencing poor service and unprofessional behavior.
Cleanliness
Several customers noted unsanitary conditions and a lack of cleanliness in the store, impacting their overall experience.
Product Quality
While some customers enjoyed the coffee and food, others reported issues with taste and freshness, particularly with baked goods.
- GGGiovany Giraldo1 day ago1.0Let's start with this morning and to my entrance.I wasn't even greeted appropriately, I was scolded at and asked, what do I want when I was hencefort shocked of the response?I looked at the young lady with glasses and blonde hair.That was organizing the donuts. I forcefully responded "Excuse me?, you mean good morning and how are you." Hence forth causing an uncomfortable setting to the environment. To the point that in her aggression towards simple Edicate she Rushed my ordered and Charged me for something i have never once ever ordered in my time of coming to this Dunkin. I work in fort Drum so now i cant rely on my closest coffee spot Because You have unfriendly NonMorning individuals Breathing at your counter ruining others days ! Upon me stating that it was wrong the staff scolded in my direction like it wasnt a big deal after waiting for 8 mins , The customer that was handed Chocalate Donuts Balls noticed the interaction and told me its this "Younger generation " I REFUSE TO ONLY BE 5-7 YRS OLDER AND FEEL LIKE I CANT BE ADMIRED R APPRECIATED FOR MY BUSINESS . I WANT MY MONEY BACK AND I WILL TAKE MY business elsewhere if this Matter isnt resolved. You need Happy friendly faces at the counter not whatever that was.... Ima Go change tires and Oil 🛢 for Our #FortDrum #Troops while you guys sulk in your stress over brewing and Toast .... Try not to ruin ppl days . You dont know what some ppl have to do To bring A paycheck home . And yet we prob make same amount . I would never look down on someone the way she made me feel." " HI WELCOME TO DUNKIN POINT BLANK PERIOD " WE ARE NOT TO old or young to Bring a smile on ppls Faces . Making my money time and Breakfast all Crap isnt fair .
- SWSoggi WaterNov 8, 20251.0No sense of urgency and will not make app ordered drinks unless nagged for it repeatedly.
- MHMs. HarrisNov 4, 20254.0So this is a hit and miss depending on the time and day you go. Drive thru is great regardless of the wait but sometimes when you go inside, things seem to be a little unorganized. I've even heard the worker cursing at each other. Very unethical especially in a work environment. Other than that I would of given them all the stars.
- TGTammie “GoGo Guide”Oct 29, 20253.0Horrible donuts!! What happened to DD????
- PDPetra DrurySep 20, 20254.0Stopped in around lunchtime in this place was crowded. Service was great and food was good
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' in Watertown, NY?
Dunkin' in Watertown, NY is open daily from 4:00 AM to 7:00 PM.
Does Dunkin' Watertown offer delivery and curbside pickup services?
Yes, Dunkin' Watertown offers both delivery and curbside pickup services.
What holiday drinks are currently available at Dunkin' Watertown?
You can try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of the holiday menu.
What types of food and drinks can I find at Dunkin' Watertown?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and more with over 50 varieties of donuts and dozens of premium beverages.
Does Dunkin' Watertown have a drive-thru option?
Yes, this location has a drive-thru for convenient ordering.
Can I order ahead at Dunkin' Watertown using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Is there free Wi-Fi available at Dunkin' Watertown?
Yes, Dunkin' offers free Wi-Fi at this location.
What nearby convenience stores are close to Dunkin' on Coffeen St?
Nearby convenience stores include Quicklee's, 7-Eleven, and Mobil gas station which also offers convenience items.
Are there dining options near Dunkin' Watertown for a full meal?
Yes, nearby dining options include Shorty's Place diner and Cracker Barrel Old Country Store for breakfast, brunch, or American cuisine.
What nearby services could I visit after grabbing coffee at Dunkin'?
After Dunkin', you can visit places such as Watertown Urgent Care for medical needs or the Melvil Dewey Library, JCC for public services and events.