Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watertown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
562 reviews
5 stars
323
4 stars
111
3 stars
61
2 stars
27
1 star
40
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service, with some praising friendly staff while others experienced rudeness and long wait times.
Order Accuracy
Many customers noted frequent issues with incorrect orders, particularly with drinks and food items.
Cleanliness
Several reviews highlighted concerns about cleanliness, especially in the bathrooms, which were described as unsanitary.
Food Quality
While some customers enjoyed the food and drinks, others complained about items being poorly made or not fresh.
Staff Attitude
Feedback indicated a mix of positive and negative staff interactions, with some employees being friendly and helpful, while others were described as unfriendly or unprofessional.
- RKRebecca Keegan3 days ago3.0It was alright I enjoyed the person I was meeting there so that's helpful I had a French vanilla iced coffee and it was really good actually
- CCCrisNov 2, 20251.0Horrible atmosphere. Horrible customer service. Orders take forever. Nobody at the front to take orders. Waste of time and money.
- CACindy AppelOct 29, 20255.0I really liked this location, always love the coffee and the hash brown are the best yum! 😋
- SSShaylaOct 23, 20255.0I went this morning around 7:40 it was busy but the line moved quickly. I go regularly around this time and it is always good service! I’m not sure the name of the guy working the window but his attitude and service are always great! Will definitely keep coming back!
- JMJim MOct 18, 20251.0In the early morning it's not to bad in the later morning or afternoon it's the worst service I've ever had. I've waited in line there more than one for 30 mins just to get my order when there was only 3 cars ahead of me and I only ordered a coffee. I've waited at the speaker to give my order for almost 10 minutes once. I went in today I thought it might be faster there were only 2 guys I could see and neither one even acknowledged me after standing there for 5 minutes. I'm going to start going across down.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Watertown, NY?
Dunkin' in Watertown, NY is open daily from 4:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks are available at Dunkin' Watertown?
During the holiday season, you can enjoy the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices.
What types of meals does Dunkin' serve here?
Dunkin' serves breakfast, lunch, and brunch at this location.
Does Dunkin' Watertown have a drive-thru?
Yes, this Dunkin' location has a drive-thru for convenient service.
Are there any coffee and donut shops near this Dunkin'?
Yes, nearby you can find another Dunkin' and Chrissy Beanz Bakery and Cafe, both offering coffee and donuts for your convenience.
What dining or shopping options are available near Dunkin' Watertown?
Nearby, you have options like JRECK Subs for sandwiches, Pizza Hut and PieZano's Pizza for pizza lovers, as well as Washington Street Plaza, a shopping center parking and transit hub.
Are there any pharmacies or health stores close to this Dunkin'?
Yes, Kinney Drugs pharmacy and Piggly Wiggly supermarket are nearby for your health and grocery needs.
What makes Dunkin' Watertown a convenient stop for locals?
Dunkin' offers a variety of coffee, espresso, breakfast sandwiches, and donuts, serves breakfast, lunch, and brunch every day from early morning to evening, and is conveniently located near shopping, dining, pharmacies, and other local businesses, plus it has drive-thru and delivery services.