Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Watertown, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
746 reviews
5 stars
376
4 stars
161
3 stars
98
2 stars
39
1 star
72
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rudeness and slow service.
Food Quality
Food quality received mixed reviews, with some customers enjoying their meals while others reported stale or poorly prepared items.
Order Accuracy
Many customers expressed frustration with incorrect orders and issues with the drive-thru communication.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Staff Performance
While some staff members were highlighted for their exceptional service, others were criticized for poor attitudes and lack of efficiency.
- NLnahajai lynch2 days ago1.0Waited like 15 minutes ordered a matcha latte with extra matcha and they basically gave me a big cup of milk no matcha flavor at all
- ASabby schirm21Nov 17, 20251.0starting off, the line was horrendously long and we sat there for 10 minutes just for the line to move up ONE CAR! we had two orders in one car, the first order was 1 hot and 1 cold toasted white chocolate latte, when we got to the window we were handed 1 HOT toasted white chocolate latte and then sat there for another 10 minutes, we spoke up and said hello and the worker said “one minute we’re making it fresh” as they all stood around laughing, he came back with ANOTHER hot latte and we go, “why did we get another hot?” and he said “how’d you get a hot I didn’t make a hot.” as he literally HANDED it to us, he goes it was rang up 1 hot and 1 iced, CORRECT!! you already gave us the hot!! and then our second order we got a hot chocolate that’s barley hot, and a strawberry dragon fruit refresher that wasn’t even full!! and tasted weird!! and the lady working in the kitchen wasn’t wearing gloves while making a bagel and then licked her fingers!! GROSS!! you need to get better!!! this is disgusting!! don’t go here!!!!!
- LTLeon TolentinoOct 29, 20251.0Every time I go I kindly ask that they put the salt pepper ketchup in the bag . They never do, it’s always the same staff too . That manager is the worst, hire someone experience in customer service . Oh and the coffee is terrible ! It was 6 am too no FRESH coffee ? Are you kidding me ?
- RHRonald HitchcockOct 27, 20251.02/2 ordering food at 930 at night and it still comes out cold. What kind of operation are your running? People can't figure out the toaster ovens?
- JTjason towneOct 15, 20253.0It's hard to judge dunkin as each shop is so different as far as service goes, some just suck and some are great
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Watertown, NY?
Dunkin' in Watertown, NY is open every day from 4:00 AM to 10:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
What kind of food and drinks can I find at Dunkin' Watertown?
You can enjoy coffee, espresso, breakfast sandwiches, donuts, and tea, including holiday specials like the Cookie Butter Cloud Latte and Peppermint Mocha.
Is there a drive-thru available at this Dunkin' location?
Yes, Dunkin' Watertown features a convenient drive-thru service.
Can I order ahead using a mobile app at Dunkin' in Watertown?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android.
Does Dunkin' Watertown serve vegetarian options?
Yes, Dunkin' Watertown offers vegetarian options as part of their menu.
Are there any nearby coffee shops besides Dunkin' in the area?
Yes, nearby coffee shops include another Dunkin', Tim Hortons, and 7-Eleven, offering alternative spots for coffee and quick bites.
What automotive services are located near Dunkin' Watertown?
Near Dunkin', you can find automotive services like Goodyear Auto Service, Mr. Tire Auto Service Centers, Monro Muffler Brake & Service, and gas stations such as Sunoco, Speedway, and Mobil.
Are there any convenient stores nearby for quick shopping?
Yes, nearby convenience stores include Joe's Kwik Marts, 7-Eleven, and APlus for quick shopping needs.
Can families with children visit Dunkin' Watertown and are there facilities for children?
Yes, Dunkin' welcomes families and children, providing a family-friendly atmosphere, though there is no specific children's menu.