Brand Certified
Chipotle Mexican Grill
3.8(857 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1290 Arsenal St, Watertown, NY
13601, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(315) 786-2813
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ny/watertown/1290-arsenal-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1895
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Watertown_NY is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.8
857 reviews
5 stars
411
4 stars
171
3 stars
71
2 stars
58
1 star
146
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, often exacerbated by understaffing and long wait times.
Cleanliness
Multiple reviews highlighted issues with cleanliness, including dirty tables and overflowing trash.
Food Quality
While many customers praised the food quality, there were consistent complaints about portion sizes being too small and items being unavailable.
Staff Friendliness
Despite service issues, several reviews noted that staff members were friendly and helpful.
- KKKathy6 days ago4.0Service is slow even when place is dead
- GSgaijdg sdfijbsdfFeb 22, 20265.0Pulled up to their trap planning on taking over their trap 47 heads deep. They cranked them John’s out faster than I could say gargoyle.
- WBWillette BerryFeb 20, 20262.0Very messy with food look likes it wasn't fresh and not so many are trained to cash out making a build up of lines and tables were messy.
- RFRoger FrankFeb 11, 20263.0Staff on hand is extremely friendly. Although they've seemed to be shorthanded. Many items were unavailable due to staff shortages and no one available to resupply. This has been the same my last three visits.
- CBCarol BurkeFeb 5, 20261.0Can't understand why this place is always dirty. Slowest time of the day, garbage overflowing, counter dirty, all tabletops dirty, line with food on it, no forks, had to go back up twice for items I didnt receive. Ridiculous. Food is good. Staff is friendly. I just think they need direction from a solid manager.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Watertown, NY?
Chipotle Mexican Grill in Watertown, NY is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill in Watertown offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Watertown, NY?
It is located at 1290 Arsenal St, Jefferson, Watertown, NY 13601, USA.
How can I place an order online for Chipotle in Watertown?
You can order online through their official ordering site at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.
Does Chipotle Mexican Grill in Watertown accept credit cards and offer catering services?
Yes, they accept credit cards and provide catering services along with gift cards.
Is Chipotle Mexican Grill in Watertown welcoming to the LGBTQ community?
Yes, this location welcomes LGBTQ customers and promotes an inclusive environment.
What popular restaurants are located near Chipotle Mexican Grill in Watertown?
Nearby popular restaurants include Five Guys, Sonic Drive-In, Buffalo Wild Wings, Chick-fil-A, and IHOP, which are great options before or after your visit to Chipotle.
Are there any hotels near Chipotle Mexican Grill that guests can stay at?
Yes, the Holiday Inn Express and Suites Watertown-Thousand Islands and Hilton Garden Inn Watertown/Thousand Islands are nearby hotels convenient for visitors.
Where can I find coffee shops near Chipotle Mexican Grill in Watertown?
You can visit local coffee shops such as Starbucks, Tim Hortons, and Dunkin' nearby for a drink or snack.
Brand Certified Facts from Chipotle Mexican Grill
Chipotle Mexican Grill partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: