Many customers reported issues with food being cold, overcooked, or poorly prepared, particularly the wings and fries.
Service Issues
Numerous reviews highlighted slow service, lack of attention from staff, and long wait times for food and drinks.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and bathrooms.
Staff Performance
While some staff were praised for their friendliness and helpfulness, many reviews indicated a lack of training and professionalism among employees.
Atmosphere
The restaurant's atmosphere was generally described as pleasant, but some customers experienced discomfort due to poor service and cleanliness.
JF
justin fillebrown
Nov 11, 2025
1.0
Order food there via door dash didn't get order right and no attempts to correct it by them or doordash
SL
Suzanne Lindsey
Nov 11, 2025
5.0
Always so friendly! A hub of life in this town. Our server, Laura, was amazing! Went in for wings and beverages mid-afternoon.
AA
Allen Anderson
Nov 6, 2025
1.0
Buffalo wild wings watertown is a joke they hold wings in a warme and re fried and boneless wings in warmers for over a hour.your burgers are cooked on a grill that dosent get scraped off all night! IM taking them to court for defamation of character the food there is below positive grade
MS
Marcus Sherbino
Oct 25, 2025
3.0
Cheesesteak is too small.
Blazin sauce is NOT hot enough. I should be tryin to walk away from my food, this aint that.
Bein able to watch top sportin events makes the visit worth it.
AA
avery anne
Oct 24, 2025
5.0
Moe was amazing!! She made our whole experience 5 stars! Thank you for the amazing service 🤍
Frequently Asked Questions About Buffalo Wild Wings
What type of food does Buffalo Wild Wings in Watertown, NY specialize in?
Buffalo Wild Wings in Watertown, NY specializes in award-winning Buffalo-style chicken wings with 26 different sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Watertown?
It is located at 1290 Arsenal Street, Watertown, NY 13601, USA.
What are the operating hours for Buffalo Wild Wings in Watertown?
They are open Monday through Wednesday and Sunday from 11:00 AM to midnight, Thursday from 11:00 AM to 1:00 AM, and Friday and Saturday from 11:00 AM to 2:00 AM.
Can I find Buffalo Wild Wings' contact phone number for reservations or inquiries?
Yes, the main phone number is +1 315-779-9464.
Is Buffalo Wild Wings in Watertown also a sports bar?
Yes, it is categorized as a sports bar, restaurant, and chicken wings restaurant offering takeout options.
Where can I find Buffalo Wild Wings' online presence for more information or updates?
You can visit their official website at https://www.buffalowildwings.com/locations/us/ny/watertown/1290-arsenal-rd/sports-bar-139/, or check their Facebook page at https://www.facebook.com/775471808986373.
What nearby dining options are available close to Buffalo Wild Wings?
Nearby dining options include Five Guys for burgers, Chipotle Mexican Grill for Mexican food, Sonic Drive-In, Chick-fil-A, IHOP, Tim Hortons coffee shop, Subway, and Ruby Tuesday.
Are there accommodations or hotels near Buffalo Wild Wings in Watertown?
Yes, nearby hotels include Holiday Inn Express and Suites Watertown-Thousand Islands and Hilton Garden Inn Watertown/Thousand Islands, which also has The Grille restaurant.
If I am visiting Buffalo Wild Wings, what other nearby places could I check out for shopping or services?
Nearby places include Sears department store, AT&T mobile phone store, Joe's Kwik Marts convenience store, Aaron's appliance and electronics store, and Pearle Vision optometrist.
How can nearby fast food and coffee shops complement my visit to Buffalo Wild Wings?
You can enjoy quick meals or snacks from nearby places like Sonic Drive-In, Chick-fil-A, Tim Hortons, Dunkin', and Starbucks before or after your visit to Buffalo Wild Wings.