Brand Certified
Arby's
3.9(639 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
957 Arsenal St, Watertown, NY
13601, United States
Certified by Arby's • Mar 01, 2026
(315) 782-6914
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ny/watertown/957-arsenal-st/store-1899
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.9
639 reviews
5 stars
278
4 stars
190
3 stars
84
2 stars
32
1 star
55
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was often fresh and tasty, though some experienced issues with temperature and preparation.
Service Speed
Service speed varied, with some customers reporting fast service while others experienced slow or disorganized service.
Customer Service
Customer service received mixed reviews; while some staff were described as friendly and helpful, others were noted for poor attitudes and mistakes.
Cleanliness
The cleanliness of the restaurant was inconsistent, with some customers praising the cleanliness while others reported unsanitary conditions.
Order Accuracy
There were frequent complaints about incorrect orders and missing items, leading to customer frustration.
- SWSarah WoodwardJan 28, 20265.0Food was good fast people who work there same friendly,
- TJTerence JacksonJan 17, 20265.0I had a fantastic experience there 😁
- MKMatt KustMar 31, 20244.0The food was what I would expect from an Arby's. The only issue was with the condiment center. It wasn't stocked, so we had to resort to putting ketchup on soda fountain lids and in our sandwich containers.
- AGamber GomesDec 28, 20234.0Usually a good atmosphere but on the day I went with my daughter the crew seemed like they wanted to be somewhere else. The manager had a nasty attitude she was Spanish. I go in about 2 to 3 times a month and spend 50 or more dollars.
Brand Certified Facts from Arby's
Arby's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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