Brand Certified
Wendy's
3.5(448 reviews)
Certified by Wendy's • Feb 22, 2026
Business Details
1262 Route 414, Suite B, Waterloo, NY
13165, United States
Certified by Wendy's • Feb 22, 2026
(315) 220-8708
Certified by Wendy's • Feb 22, 2026
https://locations.wendys.com/
Certified by Wendy's • Feb 22, 2026
About
Certified by Wendy's • Feb 22, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Feb 22, 2026
Hours
Certified by Wendy's • Feb 22, 2026
Reviews
3.5
448 reviews
5 stars
177
4 stars
88
3 stars
60
2 stars
42
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported slow service, with long wait times for food and orders being incorrect.
Food Quality
Many reviews mentioned issues with food temperature and quality, including cold and overcooked items.
Staff Attitude
Numerous customers noted rude or unhelpful staff, particularly during busy hours.
Cleanliness
While some customers appreciated the cleanliness of the restaurant, others pointed out areas needing attention.
Order Accuracy
There were consistent complaints about incorrect orders and missing items.
- TSThomas SteinFeb 17, 20261.0Waited 20 minutes in my car for a hamburger and then the order was wrong.
- JCJoe ClarkJan 22, 20265.0Had a young Lady who took my order, on 01/22/26 she has very good, communication skills, not only with the public, but also with her Co workers, very pleasant to hear how she treated all the guests and her workers behind her, she definitely deserves high appreciation from the Upper Management
- TWTravis WeaverJan 18, 20261.0Slow service.
- KKKep-1-OneJan 9, 20261.0Went here with my gf thru drive thru employees were using very vulgar language towards each other
- TRThomas RobinsonDec 30, 20255.0I love Wendy's. Thier burgers and nuggets are so good. However, their breakfast is delicious too! I got the Breakfast Baconator with some tater wedges. It was so tasty. The restaurant is clean, well lit and has a very nice staff. At 9am Miss Brittany even offered us lunch options, but said they would take just a bit longer than breakfast items. It's great to have that selection. They have a drive thru, self order kiosk or order from a person at the counter. If you want a scrumptious breakfast sandwich, hit up Wendy's. This restaurant is colocated within a gas station/convenience store. There is a Subway here too, that looks pretty good (for a subway)
Frequently Asked Questions About Wendy's
Is Nys Thruway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1262 Route 414, Suite B in Waterloo, NY currently open?
Yes, this Wendy's is open 24 hours every day of the week.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open 24/7, from midnight to 11:59 PM every day.
Can I order food online or via an app from this Wendy's?
Yes, you can order through the Wendy's app or at order.wendys.com for pickup or delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, a drive-thru service is available 24/7 at this location.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-store posters.
What nearby places could I visit before or after dining at Wendy's?
You might visit Musser Trucking, Skin lounge Clinic for beauty treatments, or Accessories by Ranim for fashion and jewelry nearby.
Is there an equestrian facility near this Wendy's location?
Yes, Velvet Lane Stables is nearby, offering horse riding and training services.
Are there any local farms or entertainment places close to Wendy's?
Meadeville Farm Small West Field, a farm and holiday rental home offering arts and entertainment, is close by.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website