Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
440 reviews
5 stars
174
4 stars
88
3 stars
60
2 stars
41
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, particularly during busy hours, leading to a negative dining experience.
Food Temperature
Many reviews highlighted issues with food being served cold or not fresh, with several customers expressing disappointment in the quality of their meals.
Order Accuracy
Numerous customers experienced problems with incorrect orders, including missing items and wrong customizations, contributing to frustration.
Cleanliness
While some customers noted cleanliness in the dining area, others pointed out issues with trash and general upkeep, particularly in the drive-thru area.
Inconsistent Experience
The quality of service and food varied significantly depending on the time of day and staff on duty, with some praising the night crew while others criticized the day staff.
- KKKep-1-One3 days ago1.0Went here with my gf thru drive thru employees were using very vulgar language towards each other
- TRThomas RobinsonDec 30, 20255.0I love Wendy's. Thier burgers and nuggets are so good. However, their breakfast is delicious too! I got the Breakfast Baconator with some tater wedges. It was so tasty. The restaurant is clean, well lit and has a very nice staff. At 9am Miss Brittany even offered us lunch options, but said they would take just a bit longer than breakfast items. It's great to have that selection. They have a drive thru, self order kiosk or order from a person at the counter. If you want a scrumptious breakfast sandwich, hit up Wendy's. This restaurant is colocated within a gas station/convenience store. There is a Subway here too, that looks pretty good (for a subway)
- KGKent GrahamDec 27, 20253.0Fair To Partly Cloudy At Best Customer Service!
- IFI don’t forgiveDec 25, 20251.0Wear damn gloves damnit smh
- KSKeva S.Dec 21, 20251.0You: “Hi, could I please get some ice?” Crow-Eye: “Get it back in blood.” Like sir?? What ancient beef do we have?? This isn’t John Wick 4: Frosted Beverage Revenge. I’m asking for ice, not retribution. You work at Wendy’s, not guarding the gates to Valhalla. Nobody needs to avenge the McFlurry machine. Just give me 3 cubes and a reason to live. This man treats basic customer service like a street war. “You pressed over Sprite?” “You mad over hydration?” “That’s crazy. On my momma, the ice chose not to be here.” You’d think he had to mine the ice himself with a pickaxe forged in betrayal. 👀 Her Eyes Being Close Together Her eyes aren’t just close together. They’re in a relationship. They’re texting each other under the table. They are sharing thoughts before she even has them. She blinked once and I swear it was at me and also behind me at the same time. Like I was being judged in 4K from two angles. You ever seen someone whose eyes are so close you feel like you have to back up to see them properly? Like you need to pinch zoom out on their face?? Her glasses have one lens. That’s all she needs. She looked at me like I was interrupting her psychic link with Crow-Eye. Like, “you don’t belong in this dimension.” And she’s right. I don’t. I belong somewhere with ICE.
Frequently Asked Questions About Wendy's
Is Nys Thruway Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1262 Route 414, Suite B in Waterloo, NY currently open?
Yes, this Wendy's is open 24 hours every day of the week.
What are the operating hours for the drive-through at this Wendy's location?
The drive-through is open 24/7, from midnight to 11:59 PM every day.
Can I order food online or via an app from this Wendy's?
Yes, you can order through the Wendy's app or at order.wendys.com for pickup or delivery where available.
Does this Wendy's location serve breakfast?
Yes, breakfast is served here, including combos, sandwiches, coffee, and sides.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru service available at this Wendy's?
Yes, a drive-thru service is available 24/7 at this location.
Where can I find nutrition and allergen information for Wendy's menu?
Nutrition and allergen details are available on Wendy's menu website, mobile app, and in-store posters.
What nearby places could I visit before or after dining at Wendy's?
You might visit Musser Trucking, Skin lounge Clinic for beauty treatments, or Accessories by Ranim for fashion and jewelry nearby.
Is there an equestrian facility near this Wendy's location?
Yes, Velvet Lane Stables is nearby, offering horse riding and training services.
Are there any local farms or entertainment places close to Wendy's?
Meadeville Farm Small West Field, a farm and holiday rental home offering arts and entertainment, is close by.