Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,452 reviews
5 stars
416
4 stars
276
3 stars
308
2 stars
162
1 star
290
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, long wait times, and frequent order mistakes.
Food Quality
Many reviews mentioned receiving cold or old food, with complaints about incorrect orders and unsatisfactory meal preparation.
Staff Attitude
Several customers experienced rude or unhelpful staff, with reports of disrespectful interactions and poor customer service.
Cleanliness
Multiple reviews highlighted unsanitary conditions in the restaurant and bathrooms, contributing to a negative dining experience.
Breakfast Experience
While some customers enjoyed breakfast items, others reported long waits and issues with breakfast service.
- TCThomas ChiccinoNov 15, 20251.0Everything in general just nasty better off making your own & getting alot more and healthier,the burgers are pathetic so tiny,the only thing that is good is the hot fudge sunday
- JSJack SchneiderNov 11, 20253.0Food was ok. Service very slow.
- BWBruce WhiteNov 1, 20254.0One of the best McDonald's I have been to. They conversation and crew were great.
- TJTallz JuelzOct 29, 20251.0The workers are taking the monopoly peices just diabolical.
- DHDarvin HurstOct 25, 20251.0Wasn’t in pressed Went to a different McDonalds before and ordered the same stuff and it was great but this stuff wasn’t 😒😒😒
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2500 Mound Rd, Waterloo, NY?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 12:00 AM (midnight).
Can I get food delivery from this McDonald's?
Yes, delivery is available daily from 5:30 AM to 10:30 PM through their online ordering platform.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What nearby businesses can I visit along with McDonald's at this location?
Nearby you can find Walgreens, Rite Aid, Subway, and Rent-A-Center among others, making it convenient for shopping or errands before or after your meal.
Are there nearby hotels close to this McDonald's?
Yes, the Quality Inn Near Finger Lakes And Seneca Falls and The Lux Hotel & Conference Center are close by if you need accommodation.
What recreational spots are near this McDonald's?
Seneca Lake NY, a park and lake, is nearby, offering a nice place to visit before or after dining.
Does this McDonald's provide WiFi and other services?
Yes, this location offers WiFi, drive-thru service, gift cards, McDelivery, mobile offers, and mobile ordering for customer convenience.