Brand Certified
McDonald's
3.3(1460 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
2500 Mound Rd, Waterloo, NY
13165, United States
Certified by McDonald's • Feb 22, 2026
(315) 539-8927
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.3
1,460 reviews
5 stars
420
4 stars
277
3 stars
309
2 stars
163
1 star
291
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Many reviews mentioned poor food quality, including cold items, incorrect orders, and unsanitary conditions.
Management Concerns
Several customers expressed dissatisfaction with management's handling of issues and employee training.
Inconsistent Experience
The quality of service and food varied significantly, with some customers having positive experiences while others faced numerous problems.
- MBMike BellFeb 19, 20261.0Horrible experience. Stopped for lunch and waited 25 minutes for my order. They were also out of ice in the fountain area and also out of lids as well. Also the kiosk printed out a blank receipt. Just affirms my not ever visiting any McDonald’s again. This is a consistent pattern at all McDonald’s I’ve gone to over the last few months.
- DRDj RFeb 8, 20262.0It's expensive but average fast food. Another company that worships shrink-flation !!! Bottom line
- RMRyan milesJan 18, 20261.0Thinking these wraps are acceptable is actually crazy spending money on crap like this absolute worst food service I’ve ever experienced and it’s been like that at this location for years whoever was working 01/17/26 should be ashamed of themselves
- MMMattJan 5, 20265.0This is a reliable Mackers. Nice service and they get it right almost always.
- ESErin SalazarDec 20, 20251.0What a joke.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 2500 Mound Rd, Waterloo, NY?
McDonald's is open daily from 5:00 AM to 12:00 AM (midnight).
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 12:00 AM (midnight).
Can I get food delivery from this McDonald's?
Yes, delivery is available daily from 5:30 AM to 10:30 PM through their online ordering platform.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Does this McDonald's offer curbside pickup service?
Yes, curbside pickup is available at this location.
Is there a mobile app to order from McDonald's?
Yes, you can order using the McDonald's app available on both iOS and Android platforms.
What nearby businesses can I visit along with McDonald's at this location?
Nearby you can find Walgreens, Rite Aid, Subway, and Rent-A-Center among others, making it convenient for shopping or errands before or after your meal.
Are there nearby hotels close to this McDonald's?
Yes, the Quality Inn Near Finger Lakes And Seneca Falls and The Lux Hotel & Conference Center are close by if you need accommodation.
What recreational spots are near this McDonald's?
Seneca Lake NY, a park and lake, is nearby, offering a nice place to visit before or after dining.
Does this McDonald's provide WiFi and other services?
Yes, this location offers WiFi, drive-thru service, gift cards, McDelivery, mobile offers, and mobile ordering for customer convenience.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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