Stop & Shop

3.9
481 reviews

About

Grocery StoreStop & Shop
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
60 Brotherhood Plaza Drive, Washingtonville, NY
10992, United States

Hours

Reviews

3.9
481 reviews
5 stars
212
4 stars
125
3 stars
68
2 stars
39
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting excellent service experiences.

Cleanliness

The store is frequently described as clean and organized, contributing to a pleasant shopping environment.

Pricing Issues

Several reviews noted that prices are higher compared to competitors, leading some customers to seek alternatives.

Stock Availability

Customers expressed concerns about stock levels, with some items frequently unavailable or of poor quality.

Management Concerns

There were complaints about rude management and issues with customer service from higher-ups, impacting overall satisfaction.
  • RZ
    Racheal Zaremski
    5 days ago
    3.0
    Prices can be higher then other local grocery stores
  • SS
    Sonia Santiago
    Dec 31, 2025
    1.0
    I want to share that I have been in this area of Washingtonville for the past 13 years and not once I can say that at this Stop and Shop have been a good experience for me or my family to shop. From the employee to the manager are very disrespectful, rude and bias. It is sad that the employee have to be included in the unprofessional attitude because they should learn from their managers which are no help at all. I have taken the time to read the owner response to some of the customers comments and it seem that it has been copied and paste. This tells you that even the owner is not taking the time to fix an unprofessional approach to the community. It is very sad to see, and experienced such poor customer service.
  • NL
    Nicki Liotta
    Dec 1, 2025
    5.0
    Great customer service!
  • RF
    Richard Fulton
    Nov 18, 2025
    5.0
    Antonio was highly knowledgeable in his field of expertise.And he demonstrated workmanship excellence.
  • SH
    Sophia H
    Nov 13, 2025
    5.0
    Clean and organized

Frequently Asked Questions About Stop & Shop

What are the Store Hours for Stop & Shop in Washingtonville, NY?

Stop & Shop in Washingtonville is open from 7:00 AM to 11:00 PM Monday through Saturday, and from 7:00 AM to 10:00 PM on Sundays.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to customers, allowing you to shop online and have groceries delivered to your door.