Dunkin'

3.8
238 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Washingtonville, NY for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
30 W Main St, Washingtonville, NY
10992, United States

Hours

Reviews

3.8
238 reviews
5 stars
119
4 stars
40
3 stars
34
2 stars
11
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing dissatisfaction with how their concerns were handled.

Order Accuracy

A significant number of customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.

Cleanliness and Facilities

Customers noted the lack of public restrooms and some reported unsanitary conditions, such as sticky cups and hair found in food.

Speed of Service

Many reviews mentioned slow service, particularly during busy hours, with long wait times at both the drive-thru and inside the store.

Quality of Food and Drinks

While some customers praised the quality of coffee and donuts, others complained about inconsistencies in food preparation and portion sizes.
  • SG
    Saint Gee
    2 days ago
    2.0
    This is the last straw. I’ve always had issues with the order. Either they ignore my instructions or they give me the wrong one. Today, they gave me half a cup, and I only found out when I was ready to drink it. Times are hard, and spending over five dollars for a small cup of coffee is unreasonable. You shouldn’t be given half a cup.
  • SS
    Steven Schiraldi
    4 days ago
    3.0
    This is easily the slowest dunkin in the Hudson Valley area. You’re waiting at least 10 minutes for your order, no matter how busy or slow. Then they have about a 45% success rate of getting your order right. I live in Washingtonville and I would rather drive to Montgomery.
  • EN
    Erick Nirka
    Oct 29, 2025
    1.0
    Lowkey just want my money back….. thanks guys.. they couldn’t even remember we paid for our order. Then when we got to the window made us repeat our whole order. Lowkey someone cashapp me my money back.
  • KP
    Kaylee Pereira
    Oct 25, 2025
    1.0
    The employees are so rude and the drinks tasted horrible. The cups were handed to me with the ingredients on the outside, it was so sticky. The advertisements are also old so when I went to order, the employee cut me off when telling me the drink was discontinued. This was at around 2pm.
  • WS
    Wrex Sti
    Oct 24, 2025
    1.0
    Today's date October 24, 2025 time 0900 hours after my wife paid for her order. The young lady at the drive-thru thought it was ok for her to close the window and make fun of my wife's name. It gets better, ready. She proceeded by yelling her colleagues (She's Hispanic, the order is for a Spanish lady, what kind of name is that, what the hell blahhhhh) a costumer inside of the establishment got offended by her comments. It is 2025 lets do better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Washingtonville, NY?

Dunkin' in Washingtonville, NY is open daily from 5:00 AM to 7:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.